essential information - parklife · 2019. 11. 27. · pockets or ladies handbags that are easy to...

ARRIVAL ON SITEthere are 3 general admission gates at parklife 2017:

north, east and west.

north gate is situated within heaton park, access the park

through any gate and follow the directional signage to north gate.

east gate is located on sheepfoot lane

west gate is located on bury old road

there is a dedicated vip gate also located on bury old road.

ARRIVAL ON SITE FOR VIP TICKET HOLDERSA dedicated Parklife VIP entrance is located on Bury Old Road

– near to Heaton Park Metrolink station. Entering through this

entrance leads you directly into the VIP area. Should you arrive at

Parklife at one of the other entrances: North, West or East gates

you can join the queuing lanes and be processed as a non-VIP,

once inside the event you will need to go to the internal VIP

reception, adjacent to the temple stage and VIP entrance, to show

your ticket and receive your VIP wristband. Remember you must keep

hold of your ticket to get your VIP wristband.

ESSENTIAL INFORMATION...Parklife 2017 is now just around the corner!

please take a minute to read everything you need to know about this year's event.

Headline acts will be on early. We advise arriving to the festival between 10am and midday. Please bear in mind there will be tens of thousands of people travelling to and from

Heaton Park, so please make sure you have a firm travel plan (both to & from the festival)

OPENING TIMESSaturday 10th of June 10:30 – 23:00

Sunday 11th of June 11:30 – 23:00

Last entry to the festival is 17:00No re-admittance allowed after

leaving the festival site

TRAVELLING TO & FROM THE FESTIVAL:Please bare in mind there will be tens

of thousands of people travelling to and fromthe Heaton Park so make sure you have a firm travel plan

in place for the journey to and from the festival

We strongly advise arriving at the festivalbetween the hours of 10am and midday.

please arrive in plenty of time and be patient if there are queues.please do not bring any large bags or rucksacks with you.

please only bring a bag if it is absolutely essential. Bag searches slow the gates down and increase queuing time for everyone.in the unlikely event you see something that concerns you

tell security or police immediately.

CONDITIONS OF ENTRYDo obey the laws of the land. Drugs are no more legal

at a festival than in the outside world. Drug dealing and consumption

will not be tolerated. Parklife has zero tolerance for legal highs.

No Alcohol or liquids of any kind

No drugs including ‘legal highs’

No knives or weapons

No Glass

No Umbrellas

No aerosols, sprays or pressurised containers permitted

Admission is subject to search

Must be 17+ & all 17 year olds must be accompanied

by a responsible guardian. (Maximum of 4 under

18's per responsible guardian).

No food

No perfumes or aftershaves

No dogs

No flares or fireworks

No bikes

No re-entry

Management reserve the right to refuse admission

No Man-Bags

No Selfie-Sticks

there are plenty of bars located within the festival,

as well as a huge variety of food concessions to suit every taste.

Please note our food outlets only accept cash,

however selected bars across site that will accept card.

there will be a limited number of cash machines

available within the festival site.

WELFARE INFORMATIONParklife has a First Aid Point and Welfare facilities.

there will also be Medics and First Aiders on patrol around the event.

If at any time you feel at all unwell during the festival,

please find a member of staff or security who will be able to assist.

the Loop, and the welfare team offer advice about alcohol, drugs,

sexual health, mental health, crime and violence, as well as young

person safeguarding and sexual health resources.

BARSWe have a number of bars onsite selling alcoholic and

non-alcoholic drinks. Parklife operates the ‘Challenge 21’ policy.

If you look under 21 please do not be offended if we ask you for proof of

age when you buy alcohol. Please bring proof of ID to show you are over 18.

We accept the following forms of Identification:

• Current UK Passport

• Current Driver’s License or Provisional License

Plus the following cards (part of the PASS Scheme):

• valida e uk

• citizenCard

Please enjoy alcohol responsibly.

Do not buy alcohol for persons under the age of 18,

if you do you risk being ejected from the festival.

LOST PROPERTYif you lose something at parklife there is a lost property desk

next to the medics tent where you can go to log what you

have lost and try to reclaim anything that has been found.

after the festival, you will need to email lostproperty@parklife.uk.com

to find out if we have found your belongings, collection is by

appointment only. so please wait until you have confirmation

that we have your item, before coming to collect.

please be alert and keep your belongings safe at all times.

to note - items will only be kept 2 weeks after

the festival, when it will then be given to local charities.

LEAVING THE FESTIVALParklife is committed to being a good neighbour to the local residents

of Prestwich and the wider city of Manchester. Please respect their homes and property by LEAVING PROMPtLY, carefully disposing of your rubbish, using the toilets provided inside the festival and

being mindful of minimising noise and disruption as you leave.

Make sure you plan your journey home before the day of the festival. If you need directions to the Parklife bus station, Metrolink stations,

the Big Green Coach point, car parks, taxis or walking directionsto the city centre on the day please ask one of our stewards.

AFTERLIFE

PLANNING YOUR JOURNEY TO HEATON PARKthe parklife travel pass is the quickest

and most convenient way to travel to and from heaton park, for just £2.50 each way it's a festival essential.

TICKET TOUTSif you buy a ticket from a tout outside the site

you will be paying well above face valueand there is a high probability that the tickets are fake

and will not allow you entry to the festival.for more information on the nationwide problem

of fake tickets please visit the ticket scam sectionof our website here.

anyone seen purchasing tickets from touts outsidethe site will be denied entry to the festival.

DRUGSParklife has zero tolerance for drugs and legal highs.

Should you be found with either a controlled substance or herbal

or legal high at the point of entry you will be denied entry and handed

over to the Police. Should you be found within the festival site with either

a controlled substance or herbal or legal high you will be

ejected and handed over to the Police.

Anyone seeking information on the risk of taking illicit drugs

or new psychoactive substances should refer to the FRANK website here:

(www.talktofrank.com) or the new confidential helpline( 0800 776 600 ).

if you need to need to bring any medication on site please email:

access@parklife.uk.com in advence. if you don’t this will be taken from

you upon entry

ACCESSIf you feel you could benefit from the facilities we provide;

such as disabled car park, disabled viewing platforms

and accessible toilets then please email

access@parklife.uk.com or call 01617110017

to speak to the Parklife Access Officer.

SAFETY AND SECURITYAll our security and stewards at Parklife are here to ensure you have a safe

and enjoyable time at Parklife. We ask you respond to security

announcements and follow directions from security and stewards

Should you require assistance please speak to the nearest,

easily identifiable member of the security team

CCtV is in operation outside, inside as well as at all Parklife entrance gates.

MERCHANDISEOfficial Parklife merchandise will be available within the festival.

We would advise that merchandise is only purchased from these official

outlets and the festival is not liable for any items purchased through

unofficial channels. Unlicensed street trading is prohibited in the streets

surrounding the festival and local authority

enforcement officers will be present.

TENT CAPACITIESAll of the tented stages at Parklife have a maximum capacity that,

by law, we cannot exceed. If you want to see a particular artist,

please arrive early to the stage to avoid disappointment. Once the tents

have reached capacity we will be enforcing a one in one out policy.

If you cannot get access, we recommend you go and enjoy

an artist at an alternative stage.

NEIGHBOURSWe are pleased to have this event in Heaton Park. We can only do so

with the support of the local community, please respect our neighbours

by arriving and leaving peacefully, not trespassing

on their private property and not dropping litter.

the official Parklife Afterparties will be taking place acrossManchester for the duration of the weekend.

tickets are available to purchase at www.afterlifemcr.com

Set times will be listed in the festival programmes,

available on the merchandise stands.

SET TIMES

all of the tented stages at parklife have a maximum capacity that,

by law, we can not exceed. if you want to see a particular artist, please

arrive early to the stage to avoid disappointment. once the tents have

reached capacity we will be enforcing a one in one out policy. if you

cannont get access, we recommend you go and enjoy

an artist at an alternative stage.

TENT CAPACITIESMOBILE PHONES

please protect your phones and belongings while at Parklife.

Please be advised that phone thieves are known to be targeting

large-scale music events.

Keep your phones in a safe place such as a front pocket. Avoid back

pockets or ladies handbags that are easy to enter.

Protect your mobile phone, enable your phone's PIN lock and write

down all details including IMEI number and any tracker details

(such as activating find my iPhone).

Arrange a location to meet your friends so if you do lose your

phone and need to meet each other you have a meeting point.

Please help us to keep yourselves and your property safe. For information

from Greater Manchester Police on anti phone theft click here

BY LOCAL BUS SERVICEHeaton Park is served by these existing bus routeS

from around Greater Manchester 135, 59, 64, 484, 495, 164, 165.

More information on buses can be found here.

BY CARthe only official event car park is located at the Heaton Park

Lakeside car park, off Sheepfoot Lane, M25 0BW.

Monitored by event stewards, this official car park costs:

£10 in advance

£10 per car if paid on arrival.

Note it is a cash only car park, card payments are

not accepted. there is absolutely no on street parking around the

event site, a residents permit scheme is in place and there

will bea number of roads closed in place around Heaton Park.

traffic wardens will be patrolling the area around Heaton Park

and your car will be towed and impounded by the wardens.

If you are driving to Parklife, please use the official event car park.

WRISTBAND EXCHANGEsaturday : minshull street 09:30 - 16:00

cathedral gardens 10:00 - 16:00

sunday : minshull street 10:30 - 16:00cathedral gardens 11:00 - 16:00

BY TRAINlong distance and local train services run to Manchester

Piccadilly and Manchester Victoria stations in the city centre,

where passengers can connect to other public transport

services to Heaton Park.

Please check train times before you travel, especially last trains.

Call 08457 48 49 50 or visit www.nationalrail.co.uk

DROP-OFF & PICK-UP POINTS

Sainsbury’s Heaton Park, located on Heaton Park Road, M9 0QS

is the�official drop-off and pick-up point for� Parklife 2017.

You should only use the areas clearly signed within

the car park so as not to interfere with the�

normal�store operations.

No cars should be left�unattended

in the car park during the�event as they are

at risk of being fined or clamped.

PLANNING JOURNEY BY PUBLIC TRANSPORT

to plan your journey by public transport

call: traveline: 0871 200 2233 open 7am to 8pm Monday to Friday 8am to 8pm Saturday,

Sunday & public�holidays.

Calls cost 10p a minute plus network extras.

BY COACHbig green coach is offering return coach travel on both days

of parklife. travel from: barnsley, birkenhead, birmingham, blackpool,

bradford, bristol, doncaster, huddersfield, lancaster, leeds,

liverpool, london (victoria coach station), nottingham,

preston, sheffield, stoke-on-trent, warrington and york.

see www.biggreencoach.co.uk for more information.

BY TAXItaxis are also a very popular way of leaving the park;

there will be taxi ranks in Blackley New Road

and outside the Woodthorpe pub on Bury Old Road

as well as an official private hire pick up point

near the car park on Sheepfoot Lane.

Customers booking their own private hire vehicles

need to to direct them to the pick up point

at Heaton Park Sainsbury’s.