facing the future together, presented at hr reinvention omaha 5 18-16

Facing the futuretogether.

Joni Thomas Doolin, May 18, 2016

Balancing People & Profits…..

In the beginning…

Is work different from life and should it be?

The perils of benchmarking

“All great changes are preceded by chaos.”Deepak Chopra

2016

Unemployment & Turnover trends

Hourly Mgmt

Casual Dining turnover 2006-2015, People Report

$$ 2,004

$13, 957

2007 2008 2009 2010 2011 2012 2013 2014 2015*40%

60%

80%

100%

120%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

Unem

ploy

men

t Rat

e

2007 2008 2009 2010 2011 2012 2013 2014 2015*0%

10%

20%

30%

40%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

Hour

ly T

urno

ver

Unem

ploy

men

t Rat

e

Q2 1

2

Q3 1

2

Q4 1

2

Q1 1

3

Q2 1

3

Q3 1

3

Q4 1

3

Q1 1

4

Q2 1

4

Q3 1

4

Q4 1

4

Q1 1

5

Q2 1

5

Q3 1

5

Q4 1

550

60

70

80

90

100

Recruiting Difficulty Index

Workforce Index Q4 2015, People Report

Wash,Rinse,Repeat?

Tech, Social, Global, Economic Cycles……

Demographics

Understand & Engage Millennial Employees & Consumers

Gen Y: Not just kids

“According to the Harvard Business Review, the average age that an

emerging leader receives significant leadership development and training is

42.”

Values.Women.Diversity. Purpose.

It matters…

Top quartile Bottom quartile

-2.0%

-1.0%

0.0%

1.0%

2.0%

3.0%

4.0%

3.1%

-1.6%

% of female hourly employees

Aver

age

com

p sa

les

People Report, Black Box Intelligence

What really matters to hourly workers?

Culture Growthopportunity

Myhours

Location Position

“Trust, shared values, and a deep understanding of and commitment to a purpose-inspired mission are the three

fundamentals…. that produce competitive advantage and superior business

performance.”

The HOW Report

What did we learn?

the bestv.

the rest

the best v. the restcomp sales:

3.7% 1.6%

Black Box Intelligence

Customers & employees should be better off for knowing your company.

Tim Sanders

Better together

Small promises,kept time after time,is how trust is built.

J. Walker Smith 2001

Keep your promises

Be kind

When your talent and what the world needs intersect, you have found your

purpose.

Reverend Roy Spence

It’s not what you sell; it’s what you stand for

“The best way to predict the futureis to create it.”

Thank you Joni Thomas Doolin

TDn2K@luckypenny

Joni.doolin@tdn2k.com