frontline mindtm - mike weeks · participants who undertake frontline mind training will experience...
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FRONTLINE MINDTM IS ON-COMMAND STATE OF CLARITY IN ACTION THAT ENABLES PEAK PERFORMANCE UNDER PRESSURE
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FRONTLINE MIND
IT IS THE EMBODIED THINKING SKILLS OF THE RESILIENT ELITE THAT GOES BEYOND THE FRONTLINE
IT IS A CATALYST FOR WELLBEING THROUGHOUT LIFE
Participants who undertake Frontline Mind training will experience progressive development in which the embodied thinking processes of the psychologically resilient elite are developed and transferred, so that they can be used when chosen
Frontline Mind training develops reflexive, embodied thinking skills in professionals who have to deal with extreme pressure in the workplace
Individuals and teams who develop a Frontline Mind can learn to perform with clarity
They will learn how to shield themselves effectively against historical and present work and home-related stressors, in order to lead healthy, balanced lives
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FRONTLINE MIND
FRONTLINE MIND USES HIGHLY EFFECTIVE PROCESSES FROM NEUROSCIENCE, NEUROLINGUISTICS, AND PERFORMANCE PSYCHOLOGY
Resilient peak performers embody cognitive skills that are highly effective across different situations
Resilient leaders enable teams to perform with autonomy and clarity of purpose in complex situations
Resilience and leadership are learned attitudes, states, and abilities
Frontline Mind resilience and leadership skills are a way of being, a way of thinking, and a culture of human behaviours that can be modelled and replicated
FRONTLINE MIND RESILIENCE PROGRAMS ENABLE PARTICIPANTS TO:
• Master effective decision-making in professional and personal life
• Develop exceptional situational and risk awareness
• Enhance and fine-tune emotional states for performance and sustainability
• Shield against high pressure and avoid traumatic response to critical incidents
• Participate in a critical incident stress debrief in safety, without triggering a traumatic response
• Recognize and positively influence state change in others• Clean up historical responses to traumatic events• Know when and how to support self and others
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FRONTLINE MIND
RESILIENT LEADERS ENABLE TEAMS TO PERFORM WITH AUTONOMY AND CLARITY OF PURPOSE IN COMPLEX SITUATIONS
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FRONTLINE MIND
LEADING WITH A FRONTLINE MIND Resilient teams and individuals are supported by resilient managers and leaders. Frontline Mind leaders know how to support their people in complex situations, how to delegate and manage risk and how to enable teams to work together in harmony or constructive disagreement
FRONTLINE MIND LEADERSHIP PROGRAMS ENABLE LEADERS TO: • Establish a clear operational framework• Delegate with precision• Develop a supportive and enabling
high-performance culture• Track team performance and health• Identify a decision-making pathway for
complex situations• Establish a high-performance feedback
loop for continual improvement• Learn from critical incidents without
traumatising team members
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FRONTLINE MIND
FRONTLINE MIND E–LEARNING IS DELIVERED VIA THE LATEST DIGITAL PLATFORMS FOR ACCESSIBILITY TO EVERYONE IN AN ORGANISATION
• Extensive video, text, and audio training programs are provided as a constant ‘go-to’ system for all resilience requirements
• Video content is animated for a compelling, precise, and engaging learning experience
• Comprehensive e-manuals are provided with in-depth content, easy-to-use diagrams, and multiple instruction styles for self-application of all Frontline Mind resilience methods
• Online training is provided in 12 monthly modules that are assessed with gaming tests to ensure participants are learning to the highest standards
• The Frontline Mind Dispatch is a monthly e-journal that is delivered to all registered users. It contains compelling evidence-based content for health, wellbeing, and peak-performance across work, home, and social life
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FRONTLINE MIND
Frontline Mind monitors individual and organisational resilience using ResilienceSCAN powered by SenseMaker®
ResilienceSCAN is a quickly deployable online service to gather experiences, observations, and lessons from employees to map the complex patterns of behaviour, attitudes, and perceptions related to individual and collective resilience, and organisational risks
The output of the ResilienceSCAN is statistical data backed by explanatory narrative. Numbers on their own are objective but are not persuasive. Anecdotes on their own can be persuasive but are not objective. ResilienceSCAN puts the two together and provides a powerful means to objectively measure resilience, and provide deep insight into risks and the health of any organisation
We use ResilienceSCAN to measure improvements in personal and organisational resilience as our training proceeds
SenseMaker® is used by KPMG, Pfizer, Kline Group, and the Australian and US Armies in Afghanistan
ResilienceSCAN is a collaboration between Prof David Snowden (director of the Cynefin Centre for Applied Complexity, Bangor University) and Prof Ian Snape (program director of Frontline Mind and the University of Melbourne)
ResilienceSCAN is highly suited to frontline personnel and organisations, and is used under agreement
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FRONTLINE MIND
OUR APPROACHDEVELOPING WISDOMCollective wisdom is often an untapped resource in teams. Our approach is to provide a supportive environment in which participants are encouraged to question, discover, explore, experience, and learn. We promote a willingness to respectfully challenge assumptions and to try new things
TRAINING PEOPLEHigh-performing individuals, teams, and leaders produce great results. We use a range of processes and models to effectively enable people to flourish. Everyone is different, every team is different, and we design our training to meet individual, team, and organisational needs
LEARNING PRACTICALLYThe learning process is as important as the knowledge. Many educators broadcast knowledge at people in the hope that it will in some way be taken up. Sometimes it is absorbed, more often it simply doesn’t go in. We approach this differently by designing an experience that leads to discovery. The discovery
moment then leads to generative learning that can be applied in the workplace, and often in other aspects of life
Our unique e-learning modules provide a deep learning journey that can be utilized multiple times as participants progress towards an embodied resilient mind of psychological resilience
TRANSFERRING SKILLSFrontline Mind enables organisations, teams and individuals to be self-sustaining. From starting points of discovery and generative learning, we make the process explicit so that our clients own the outcomes in their lives, and continually have access to the underlying process that led to the outcome. In this way, all personnel trained in Frontline Mind can apply and pass on their new skills within their organisation. This approach ensures independence for each trained group, and avoids dependency upon our facilitation, leading to a genuinely valuable long-term investment from all Frontline Mind programs
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FRONTLINE MIND
LEARNING MODE SELF-DIRECTED BLENDED DELIVERY SUPPORTED TEAM RECOVERY TEAM
Features
Online self-directed learning
One day of contact and supported learning
Three days of contact, supported team, and peer-support network
Nine days of contact, supported team, peer-support network, recovery skills, and critical incident debrief
Workshop training � � � �
12-month online coaching course to demonstrate resilience skills
� � � �
Frontline Mind resource e-book
� � � �
ResilienceSCAN � � � �
Monthly Wellbeing Dispatch � � � �
Peer-supported learning � � Peer-supported learning Peer-supported learning and recovery
1-2-3 PLUS FRONTLINE HELP
1. Search function for emerging issues, self-help through the coaching modules
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2. Peer-to-peer support through private, monitored Frontline Mind blog site
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3. Peer-to-peer support and online coaching with one of our expert coaches, with referral guidance for trauma or mental health concerns
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PROGRAM STRUCTURE
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FRONTLINE MIND
LEARNING MODE SELF-DIRECTED BLENDED DELIVERY SUPPORTED TEAM RECOVERY TEAM
Features
Online self-directed learning
One day of contact and supported learning
Three days of contact, supported team, and peer-support network
Nine days of contact, supported team, peer-support network, recovery skills, and critical incident debrief
Workshop training � � � �
12-month online coaching course to demonstrate resilience skills
� � � �
Frontline Mind resource e-book
� � � �
ResilienceSCAN � � � �
Monthly Wellbeing Dispatch � � � �
Peer-supported learning � � Peer-supported learning Peer-supported learning and recovery
1-2-3 PLUS FRONTLINE HELP
1. Search function for emerging issues, self-help through the coaching modules
� � � �
2. Peer-to-peer support through private, monitored Frontline Mind blog site
� � � �
3. Peer-to-peer support and online coaching with one of our expert coaches, with referral guidance for trauma or mental health concerns
� � � �
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FRONTLINE MIND
THE TEAMIAN SNAPE PROGRAM DIRECTORIan has 25 years of experience leading
research teams in polar regions for government and private agencies. He is a professorial fellow at Macquarie and Melbourne Universities and neurocoach for the Australian Olympic taekwondo team
As a PhD graduate he has a distinguished scientific research profile and provides scientific advice to the Australian Government
Ian is a martial arts instructor who has led more than a dozen Arctic and Antarctic expeditions. He trains the Frontline Mind program to Police Special Operations groups, correctional officers, and other frontline services in Australia
MIKE WEEKSPROGRAM DIRECTORMike is an ex-professional free climber,
ultra-marathon runner, published author on neuropsychology and leading peak-performance coach. He has been a professional coach for 15 years, across a diverse range of fields, working in emergency disaster response in Haiti (including one month running PTSD programs for Sean Penn’s JPHRO) and the Philippines after Typhoon Haiyan
Mike has trained and assisted members of the UK Special Forces and Special Operations Command (Philippines) for work on peak-performance and recovery from PTSD. He has worked with NGOs, medical workers, firefighters, Olympic athletes, and UK and Middle Eastern government officials
JOHN GRINDERPROGRAM DIRECTOR John is a former professor of linguistics at UCSC and a globally acknowledged authority and leader in the fields of human performance, unconscious change, and the coded patterns of
human excellence. He has written 14 books and been cited in thousands of papers. He is a former Captain in the US Special Forces and has worked with hundreds of thousands of students globally, teaching the patterns of excellence that have been his life’s work
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FRONTLINE MIND
PAUL BISHOPTRAINING PARTNER Paul is a nationally renowned interrogator
and behaviourist who worked 35 years in the Los Angeles Police Department. As an expert investigator of sex crimes, his Special Assault Units regularly produced the highest number of detective initiated arrests and highest crime clearance rates in the city.Paul teaches programs in deception detection as well as conducting interrogation seminars for law enforcement and military entities across the USA.
He has twice been selected as LAPD’s Detective of the Year and honored by the City of Los Angeles with the Quality and Productivity Commission Award.
GREG HINCETRAINING PARTNERGreg has more than 20 years’
experience as an executive and scientist in the Australian Government. He is a Chief Petty Officer in the Royal Australian Navy Reserves and is co-founder/director of The Coaching Space
His experience includes leading and managing science, engineering and defence teams. He lectures at university in leadership and communication, and regularly speaks at international conferences
Greg specializes in systems analysis and workflow, helping teams achieve high performance in complex and risky environments. His approach connects human decision-making back into the risk-management framework. He is a certified coach, relationship awareness facilitator and has served as a mediator for the Australian Defence Force
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FRONTLINE MIND
SIMON MARYANTRAINING PARTNERSimon Maryan is a former member of
UKSF and Intelligence community and has worked in extreme environments and situations for 20 years. He is now a psychologist, Master Behavioural Coach through the Behavioural Coaching Institute, an accredited NLP Trainer, motivational speaker and works as a coach and trainer in Scotland. Simon is also a published author in the wellness and personal development fields and runs workshops based on his work. He has developed his own system for coaching which he has been using across a variety of industries and with military and civilian clients.
LAUREN BURNS TRAINING PARTNERLauren Burns won an Olympic gold medal in taekwondo when the sport made its debut at the Sydney 2000 Olympic Games. She has a bachelor of health science in naturopathy.
Lauren was awarded the Order of Australia in 2001 and has a string of international titles and achievements to her name.
She conducts regular motivational presentations, active workshops and wellness programs all over Australia and abroad. Lauren is currently studying for her doctorate at RMIT on the effects of environmental contaminants on elite performance
MIKE RADBURN TRAINING PARTNERMike is an independent consultant
psychologist and workplace trainer, with 25 years’ experience of working with individuals and organisations to maximize quality of life, employment experience, and output. He has a sound understanding of best practice and research in areas of morale management, psychological injury, and risk management from both organisational and human perspectives. Mike has an honours degree in psychology and post-graduate qualifications in alternative dispute resolution
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FRONTLINE MIND
AMANDA GLEESONTRAINING PARTNERAmanda has 25 years of experience working
within the children and community services industry and has an associate diploma in social science, and is a trained interactive metronome provider
She has provided advocacy and education to families living in low socio-economic environments, people experiencing mental health issues, children with disabilities, newly arrived refugee families and youth at risk, including child protection issues
Amanda developed a National Resource Centre and organized a national alcohol awareness conference during her time employed at the Drug Education Network
MARK SETCHTRAINING PARTNERMark is an internationally qualified
professional certified coach with the International Coach Federation (ICF), with over 2,500 hours of coaching. He has mentored over 130 coaches in training, and those preparing to apply for an ICF credential
Mark is contracted to the Australian Army and has coached more than 100 ill and injured soldiers, enabling them to successfully address PTSD anxiety and depression, and reclaim purpose and motivation
Using standard feedback forms, all soldiers reported significant progress in some or all measures of wellness
JAMES TRIPP TRAINING PARTNERJames is an internationally recognised coach, trainer and consultant in the areas of personal adaptedness, psychological resilience and individual behavioural change. He has been
working professionally as a skills trainer and people developer since 2003 and coaching one-on-one since 2007. Across this time he has worked both privately and institutionally with a range of client groups from emotionally and behaviourally challenged youths with backgrounds of developmental trauma to corporate executives in optimising professional performance.
James holds an Honours degree in Philosophy (University of London).
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FRONTLINE MIND
WWW.FRONTLINEMIND.COM
Frontline MindTM and the material presented in this training proposal is Copyright Ian Snape and Mike Weeks (2016)
FRONTLINE MINDTM (USA)604 ARIZONA AVE,
SANTA MONICA, CA 90401E: INFO@FRONTLINEMIND.COM
T: +1 310 866 3819
FRONTLINE MINDTM (AUSTRALIA) PO BOX 368, SOUTH HOBART,
TASMANIA 7004E: AUST@FRONTLINEMIND.COM
T: +61 (0)407 532 610
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