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Setup and Configuration
ContentsGeneral Information..................................................................................................3
Activating Your Phone...............................................................................................4
Installing and Configuring MobileIron.....................................................................16
Accessing Email........................................................................................................33
Removing Previous WAXIE Accounts.......................................................................34
Uninstall Applications..............................................................................................38
Please note: Some images in this guide, may differ than what is seen on your
screen. This should not impact your setup, since the process is generally the same.
2
General Information
If you have received a new or replacement phone, please activate it first. If your phone is active and can send and receive calls, then proceed to Installing MobileIron. To avoid syncing conflicts, you must remove any previous WAXIE accounts from your phone MobileIron will notify you if your device is not compliant with the security policies and
configurations
The guide will configure the following items: Google Gmail Account Sign-in MobileIron Mobile@Work Registration 4-digit lock screen passcode Configure Email Access Remove your old WAXIE email account (if applicable) Uninstall Restricted Applications (if applicable)
Physical Button Layout
For more information visit: http://support.verizonwireless.com/clc/devices/index.html?p=5987&m=
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Activating Your PhoneIf you have received a new or replacement phone, you must activate it before setting up your email.If your phone is already able to make and receive calls then please proceed to the next section.
1. Press and hold the side button for 3 seconds to power on the phone
2. Select English and Next
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3. Your phone should now be activated. Click Start the setup wizard to continue
4. Click Next
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5. Uncheck Restore my contacts and Documents, then press Next
6. Click Skip
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7. Click Next
8. Mark the box to the right of Verizon Location Services
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9. Click Agree to enable Verizon Location Services
10. Mark the box to the right of Standalone GPS Services
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11. Click Agree to enable Standalone GPS services
12. Mark the box to the right of Google Location Services
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13. Select Agree to enable Google Location Services
14. After all Location services have been enabled, press Next
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15. Click Next to continue
16. Click Next to enter your Google Account
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17. Select Yes
18. Enter your Google Email Address and Password and press Done
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19. Uncheck the box and click OK
20. Select Not now
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21. If prompted to set up your credit card, select Not now
22. Uncheck both boxes and click the arrow in the right corner
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23. Click Done to finish the setup wizard
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Installing and Configuring MobileIron
1. Click Play Store
2. Select the magnifying glass at the top to open the search field
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3. Type mobileiron then click the magnifying glass in the bottom right corner
4. Select Mobile@Work by MobileIron
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5. Click Install
6. Click Accept & download to install MobileIron
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7. After the download has finished click Open
8. Enter mdm.waxie.com as the server address
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9. Click Accept
10. Enter the 6-digit Registration PIN from the MIS email and select Register
Note: If you do not have a Registration PIN, please contact help@waxie.com
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11. Click Activate
12. Click Activate again
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13. Click Install
14. Click Next
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15. Select the checkbox next to Unknown sources
16. Click OK to allow applications from unknown sources
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17. The box should now be checked, press the reverse arrow button at the bottom of the screen to go back
18. Click Install
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19. Click Package Install then Always
20. Click Install
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21. Click Done
22. Click Activate
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23. Click Activate again
24. Press Go to Email Setup
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25. At the bottom press Set Passcode
26. Select PIN
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27. Enter a 4-digit PIN/Passcode and select Continue
WAXIE recommends that you use the last 4 digits of your cell phone number
28. Re-enter your PIN and press OK to confirm
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29. Select Enter Password
30. Enter your WAXIE Account Password, then click OK
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31. Select Begin Setup
32. Click OK on the Activation windows
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33. Click OK to update the device security
34. Click Activate to finish MobileIron setup
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Accessing Email
1. Select the Email icon from main screen
2. You will now be at your Inbox
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Removing Previous WAXIE Accounts
1. Open Apps
2. Find and select Settings
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3. Select Corporate or Microsoft ActiveSync under Accounts
4. Click the account name
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5. Click Remove account
6. Click Remove account again to delete the account
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Uninstall Applications
Email will not function if restricted applications are detected. You must remove these apps to sync with WAXIE.
1. Open Apps
2. Find and select Settings
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3. Find and select Application manager
4. Click the application you want to uninstall. In this case, Dropbox
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5. Select Uninstall
6. Click OK
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7. The application has been uninstalled. Click OK to close this window
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