generation to generation techniques for understanding and leveraging generational differences lisë...

Generation to GenerationTechniques for Understanding and Leveraging

Generational Differences

Lisë Stewart – Founder, Galliard Group

+Remember when…

+ Remember when…

+ Remember when…

+Constant Change…

“Change is the law of life. And those who look only to the past or present are certain to miss the future”

John F. Kennedy

+ Blending the old with the new…

Bringing the best of our experience with the potential of the future.

+The Power of 3

Context Matters – when and where we were born

Technology Matters – our preferred way of communicating

Flexibility Matters – successful organizations will flex their style of management

+The Generations

Silent Generation – 1922 to 1945

Baby Boomers – 1946 to 1964

Generation X – 1965 to 1980 Millennial Generation – 1980 to 1995

Gen Z or i-gen – 1996 to 20??

The Assumptions… Silent 1922 to 1945

Baby Boomers1946 to 1964

Generation X 1965 to 1980

Millennial 1980 to 1995

Values DisciplineHierarchyLoyaltyRules, Policy

Optimism IndividualismProsperityCollaboration

SkepticismRecognitionInformal/FunWork/Life Balance

RealismConfidenceExtreme FunSocial

Family Life Traditional, Nuclear

Disintegrating Latch-key kids Blended families

Education A dream A birthright A way to get there

An incredible expense

Communication Preferences

One-on-oneLetters and memosSet appointments

Email PhoneCall me anytime

Cell phonesCall me only at workWeb cam

InternetSmart phonesTexting

Finances Save/BudgetPay cash

Buy now, pay laterCREDIT

CautiousConservativeSave

Earn to spend – less value on $

+The Silent Generation

Risk averse – where is the plan

Prefers hierarchy and lines of authority

Don’t like change or conflict

“Tell me what to do and I’ll do it”

A job is for life.

Loyalty – protectors of the history, guardians of the culture. Relationship builders – use history, integrity, experience and stability to forge and build a foundation.

Strengths

+The Boomers

Work, work, work…

My life, my way, my money, me…me…me…

Spend big, live large

Stuff matters, people matter

Conflict is to be managed

Strengths

Strong work ethicGoal-oriented and adaptive Positive attitude and optimistic Individual choice is importantSeeks to build a strong team.

+Gen X

No respect for authority or hierarchy

Me first, family second, work third… maybe

Titles don’t matter but salary does

A job is a means to an end

The individual matters more than the team.

Strong work ethicGoal-oriented and adaptive Positive attitude and optimistic Individual choice is importantSeeks to build a strong team.

Strengths

+The Millennial Generation

We need to change the world

My opinions matter

We versus Me

Can I bring my mom and dad?

Is there an app for that?

Strengths

Strong work ethicGoal-oriented and adaptive Positive attitude and optimistic Individual choice is importantSeeks to build a strong team.

+Z or i-Gen…

The world is ours to change

Stuff doesn’t matter – people do

Lightening speed processing

Natural leaders… born to adapt to change

What’s a job?

?Strengths

+3 Techniques for Bridging the Gap

1. Value ideas over experience

2. Thoughtfully develop opportunities for collaboration

3. Fewer managers, more coaches and mentors.

+3 Ways to prepare for the future

1. Nurture entrepreneurialism

2. Embrace technology and encourage change

3. Understand that virtual is the new reality

“This 28 yr old is CEO of the most searched brand on the web, a site with a larger population than the United States”. Mr. Youth and Intrepid report http://millennialinc.com

17-Year-old, Nick D’Aloisio, sold

Summly App to Yahoo for $30 Million!

15 year old Maddie Bradshaw is the founder of the $1.6million a year company, M3 Girl Designs

21 year old Juliette Brindak released her first book at the age of 16 which has gone on to sell over 100,000 copies. She developed her biz concept at the age of 10 and by 19 the company was worth over 15 million.

Lauren Crawford began her company, Notta Cupcake at 10

years old – now, age 12, she owns a multi-million dollar company.

Ben Kaufman started his first company at 18. Now, at 26, his company Quirky has $90 M in funding and over $45M in revenue.

+3 things to kiss goodbye!

1. The 9 to 5 job

2. Job shortages for younger workers

3. Profit over people

+3 things to be thankful for!

1. Intrinsic value of work will increase

2. “NICE” is the new mantra of success

3. Re-emergence of collaboration and team work

+Thank you!

Lisë Stewart

Founder, Galliard Group

www.galliardinc.com