granite state police career counseling...nashua, new hampshire june 2020 gspcc fto course gspcc fto...

5/6/2020

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GRANITE STATE POLICE

CAREER COUNSELING

-San Jose Model-

Nashua, New Hampshire

June 2020

GSPCC FTO COURSE

GSPCC FTO COURSE

MENTIMETER SURVEY

Why do you want to be an FTO?

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GSPCC FTO COURSE

GSPCC TRAINING STAFF

• Officer Phillip White San Jose, CA PD

• Lieutenant (Ret.) Tim Jones, Londonderry, NH PD

• Deputy Chief (Ret.) Joshua Stokel, North Hampton, NH PD

GSPCC FTO COURSE

Officer Phillip White San Jose, CA PD

• 22 Years SJPD / 24+ Total L.E.• FTP Administrative Officer/SAC• SJPD/CA POST Certified FTO Course Trainer

• CA POST Certified Academy Instructor• CA POST Certified Academy Scenario Evaluator• Patrol

• FTO 2x• BWC Lead Trainer• Community Services Program Managing Officer

• Internal Affairs Investigator• Ceremonial Unit/Honor Guard

GSPCC FTO COURSE

What do you want to learn or expect to learn?

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GSPCC FTO COURSE

• FTO Program Background:

• SJPD Model – Est. 1972

• Nationally and Internationally Used

• FTP SAC Information

“All that is necessary for the triumph of evil is that good men do

nothing.”

–Edmund Burke

GSPCC FTO COURSE

Orientation

• Teaching and Training

• Applying Knowledge• Providing Constructive Feedback

• Recognizing Learning Styles

• Understanding Trainee Needs

• Evaluating Trainee Skills

• Documenting Training

GSPCC FTO COURSE

Orientation

• 10% Rule (No more than3 hours missed)

• Complete Program and Agency-Specific Tests and Assessments• Complete Teaching/Training Evaluation

• Case Studies

• Components of the FTP

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GSPCC FTO COURSEINTRODUCTIONS

GSPCC FTO COURSEINTRODUCTIONS

• PARTNER UP

• Name (Rank)

• Agency (City/Town Live in)

• Years with Agency/Total in L.E.

• Family/Fun/Hobbies

GSPCC FTO COURSE

SCHEDULE

DAY 1

• Introduction/Orientation• FTP Goals and Objectives

• FTO Roles & Expectations

• Ethics & Professionalism

• Teaching and Training Skills I

• Introduction to SEGs and Evaluations

(Gold Highlighted Block Denotes Case Study Involved)

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GSPCC FTO COURSE

SCHEDULE

DAY 2

• Leadership Skills • DORs

• Intervention Techniques

• DOR video Set (A)

• DOR video Set (B)

• Teaching and Training II• Remediation

GSPCC FTO COURSESCHEDULE

DAY 3

• DOR Video Set (C/D)

• Legal Issues and Liability

• Driver Safety/Awareness

• Professional Skills Set (Group Exercise)• Additional DOR Videos

• Practical Exercise (Final Case Study DOR)

• Case Study DOR Presentations

(Side Evaluation)

• Closing

GSPCC FTO COURSE

• Case Study Intro

• Post-its

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GSPCC FTO COURSE

GSPCC FTO COURSE

GSPCC FTO COURSE

FOUR GOALS OF A FIELD TRAINING PROGRAM

1. Produce a competent solo patrol officer

2. Provide standardized training

3. Provide clear standards for training and evaluation

4. Enhance professionalism, job skills and ethical

standards

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GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

How do we produce a competent solo patrol officer?

Buzz Group Activity

• Expand on academy knowledge

• Develop Comprehension/understanding

• Development of psychomotor skills• Promote proper application of law, policy, decisions

• Give them the ability to analyze and evaluate

GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

Where do recruit officers obtain their knowledge?

• Academy Academics

• Academy Scenario Training

• Rook Book

• Weekly Quizzes (Verbal/Written)• Field Training OJT

• FTO’s Experience

• FTOs’ Shared Knowledge

GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

How do we aid in their comprehension?

Repeated exposure (Is one time enough?)Consistent training and teaching

Weekly quizzes

FTO Pop quizzes

In-car comprehension testing when en-route to calls

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GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

Psychomotor Skills

• Psychomotor learning is demonstrated by physical skills such

as movement, coordination, manipulation, dexterity, grace,

strength, speed; actions which demonstrate the fine

motor skills such as use of precision instruments or tools.

GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

What are some examples of psychomotor skills? (Think the job.)

• Driving

• Orientation

• Radio Use

• Control: Physical Skill

• Use of Force• Weapons Manipulation

GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

How are psychomotor skills developed and fostered through the

FTO and Training?

• Practice

• Manipulation

• Experience

• Repetition

• Testing• Remediation

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GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

“A recruit officer must be able to analyze situations and

evaluate potential responses and outcomes.”

• Field Performance Stress and Non-Stress

• Problem Solving/Decision Making

GSPCC FTO COURSE

PRODUCE A COMPETENT SOLO PATROL OFFICER

What areas in policing do you evaluate and analyze the most?

• Calls for service• Recognition of criminal activity and appropriate response

• Appropriate force response to resistance, escape, effect

arrest

• Emergency vehicle operations

• Ethical dilemmas

GSPCC FTO COURSE

PROVIDE STANDARDIZED TRAINING

• Build on academy learning

• Uniformity in training rotations/phases

OBJECTIVITY!

CONSISTENCY!

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GSPCC FTO COURSE

PROVIDE STANDARDIZED TRAINING

• Define training?

• Define evaluation?

• When are they used and why?

GSPCC FTO COURSE

• Training: Opportunity to provide instruction and demonstrate

skills with trainee attempting the task and FTO providing feedback.

• Evaluation: Observing and documenting progress in the

execution of those tasks.

Training MUST occur before Evaluation

GSPCC FTO COURSE

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GSPCC FTO COURSE

GSPCC FTO COURSE

MENTIMETER SURVEY

What is most important to be an FTO?

GSPCC FTO COURSE

What is required to make an FTO?

How do these rank on your list?

• Commitment Worksheet • Knowledge

• Dedication

• Desire

• Teaching Skills

• Experience• Leadership Skill

• Communication Skills• Listening Skills

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GSPCC FTO COURSE

What are the characteristics common in FTOs?

• Effective communicator

• Ethical decision maker• Professional

• Knowledgeable

• Experienced

• Fair

• Committed• Loyal

• Leader

GSPCC FTO COURSE

DEVELOPING TRUST

• Tell the TRUTH (Tell it like it is while being firm and respectful)

• Show RESPECT (For the law, people, the program/organization, the recruit)

• Be UNDERSTANDING (You weren’t always a salty three-year vet)

• Provide SUPPORT(Nobody makes it through this job without mentors, role models, and support)

• Utilize TEAMWORK(Nobody does it alone and doing it together builds trust between everyone)

GSPCC FTO COURSE

DISCUSSION TOPICS

How do we build a positive working relationship with our

trainees?

• Develop Rapport• How do you do this?

• Utilize Interpersonal Skills• Be Open• Be Responsive

• Be Approachable• Be Supportive

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GSPCC FTO COURSE

DISCUSSION TOPICS

• SOURCES OF STRESS

• Personal• Family

• Cultural

• Friends

• Financial

• Health

• Professional• Expectations vs Performance• Administration

• Peer Pressure• Personal Pressure: Failure is not an option

GSPCC FTO COURSE

What happens when a trainee is subjected to psychological,

physical and emotional stress?

• IMPAIRED JUDGEMENT• Poor decision making

• Unable to make decisions

• DETERIORATING HEALTH

• Sick easily and often

• Sick leave use

• Impatience with self and others - irritable

GSPCC FTO COURSE

DISCUSSION TOPICS

• WHAT RESOURCES/OUTLETS DOES YOUR AGENCY HAVE?

• Employee Assistance Program

• Chaplains

• Psychologists• Mentoring

• Exercise Programs

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GSPCC FTO COURSE

• Case Study

GSPCC FTO COURSE

GSPCC FTO COURSEOfc. Rivieri

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GSPCC FTO COURSE

Class Activity

What are Ethics?Organizational

What are Morals?Individual

GSPCC FTO COURSE

ETHICS

• A set of moral principles or values

• A theory or system of moral values

• A guiding philosophy

GSPCC FTO COURSE

ACCEPTED L.E. DEFINITION

• The accepted principles of conduct, governing

decisions and actions, based on professional

values and expectations.

• Law Enforcement Code of Ethics

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GSPCC FTO COURSE

Buzz Group Activity

NAME SOME POTENTIAL ETHICAL ISSUES IN FTO

• Gratuities• Negative/Inappropriate Comments/Behavior

• Officers, Superiors, Supervisors, Agency

• Socializing with Trainee• Participating/Allowing trainee hazing• Using inappropriate Language/Terminology

• Negative/Inappropriate Behavior Toward Community• Intervention in Unethical Conduct• Code of Silence

• Entitlement

GSPCC FTO COURSE

What is the impact of ethical issues on the FTO/Trainee

Relationship?

• Effects Trust• Call Integrity into Question

• Limits willingness to support

What are some potential ramifications?

• Policy Violations

• Abuse of power• Corruption

GSPCC FTO COURSE

FTOs ABILITY TO IMPACT ETHICAL ISSUES

• Must be Above Reproach

• Pre-Plan for Ethical Situations

• Engage Trainees and Peers in Discussions

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GSPCC FTO COURSE

• Case Study

GSPCC FTO COURSE

GSPCC FTO COURSETEACHING AND TRAINING SKILLS

What are the components of Effective Training?

• Instructor Qualities• Understanding the Learning Process• Understanding Teaching Methodology• Use and Variety of Teaching Aids

• Maintaining Skills

• Presentation Skills• Training Plans

• Teaching and Training Style

• Teaching and Training Aids

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GSPCC FTO COURSETEACHING AND TRAINING SKILLS

What aids can/do we use as trainers?

• Maps

• Dry Erase Boards

• Computer (Based Training)

• Videos

• Audio (Dispatch Tapes)• Workbooks

• Evaluations/Assessments/Tests

• Scenarios

• Reference Materials

GSPCC FTO COURSETEACHING AND TRAINING SKILLS

BUZZ GROUP ACTIVITY

HOW do/can we use these training aids in FTO? (Think SEGs)

Group 1: Maps

Group 2: Dry Erase BoardsGroup 3: Computer (Based Training)Group 4: Videos/Audio (Dispatch Tapes)

Group 5: Scenarios

GSPCC FTO COURSETEACHING AND TRAINING SKILLS

What are some communication skills required

to deliver effective training?

• Using Verbal/Non-Verbal Communication

• Active Listening

• Recognizing and Overcoming Barriers

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GSPCC FTO COURSETEACHING AND TRAINING SKILLS

Why do we need Positive Communication Skills?

• Eliminates Misunderstandings

• Provides Clear Directions

• Fosters Teamwork

• Reduces Stress• Enhances Ability to Reach Goals

• Establishes Rapport

• Demonstrates Professionalism

• Reduces Conflict

GSPCC FTO COURSETEACHING AND TRAINING SKILLS

Define these teaching and training styles

• Rote

• Intimidator

• Presenter

• Developer

• Facilitator

GSPCC FTO COURSETEACHING AND TRAINING SKILLS

DEAD POETS SOCIETY WORKSHEET

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GSPCC FTO COURSETEACHING AND TRAINING SKILLS

DEAD POETS SOCIETY WORKSHEET

GSPCC FTO COURSE

End of Day 1

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