gxs electronic invoicing solutions€¦ · processes like onboarding, registration, b2b approvals...

April 13, 2011 | Slide 1 ©2009 GXS, Inc.

GXS RollStream®

Acquisition Update & Look Ahead

April 13, 2011

April 13, 2011 | Slide 2 ©2009 GXS, Inc.

GXS Momentum Today

• Over 10 billion annual

transactions in 2010, a 25%

increase versus 2009

• Over 400,000 businesses using

GXS Trading Grid

• Over six million established

integration pairs

• Over 2,000 new businesses

joining GXS Trading Grid per

month

• Over 36,000 maps under

management

• Over 17,000 web forms customers

supported

• Over 100 large enterprise

customers directly integrating from

SAP into GXS Managed Services

51 63 37

New B2B Project Go Lives

Cumulative programs

in operation on the

GXS Trading Grid

since Jan 2009

New B2B Project Go-Lives Since January 2009

Number of Distinct

B2B Projects

We are now averaging one new „go live‟

per week for Fortune 1000 businesses

April 13, 2011 | Slide 3 ©2009 GXS, Inc.

Taking B2B Performance to a Higher Level

“The first 40 years of

IT were focused on

replacing people

with technology

The next phase will

focus on making

people more

efficient…”

April 13, 2011 | Slide 4 ©2009 GXS, Inc.

April 13, 2011 | Slide 5 ©2009 GXS, Inc.

LinkedIn on steroids.Could spark a congressional inquiry on performance-enhancing drug use in professional networking,

Both companies stand to gain. An Evolving Endorsement on Social and Collaborative Supply Chain Technology

92 web clips; 67 click-through. GXS Acquires RollStream for Social SCM.

Tremendous potential... in applying social networking to supplier management

Media & Analyst Reaction

Turns a supplier mgt B(2)B gun into a cannon.

April 13, 2011 | Slide 6 ©2009 GXS, Inc.

Introducing the Social Supply Chain

• Can’t take people out of supply chains, so make them more efficient

• Human-centric inefficiency in supply chain networks – huge opportunity

• Business social interaction can be structured (e.g., workflows and project

management) or unstructured (e.g., workspaces and micro-dialog)

The vital business-social

interaction of people along a

global supply chain network

Consumer social networks demonstrate the user experience

opportunity for mass adoption of business-social tools

April 13, 2011 | Slide 7 ©2009 GXS, Inc.

It‟s 2011, you ought to be able to…

…automate people-centric

processes like onboarding,

registration, B2B approvals

or dispute management.

April 13, 2011 | Slide 8 ©2009 GXS, Inc.

It‟s 2011, you ought to be able to…

…automate people-centric

processes like onboarding,

registration, B2B approvals

or dispute management.

…track the people and

companies responsible for

compliance and onboarding

in your supply chain.

April 13, 2011 | Slide 9 ©2009 GXS, Inc.

It‟s 2011, you ought to be able to…

…automate people-centric

processes like onboarding,

registration, B2B approvals

or dispute management.

…track the people and

companies responsible for

compliance and onboarding

in your supply chain.

…unite people in rich

collaboration, from customers,

suppliers, partners to solve

problems and add value.

April 13, 2011 | Slide 10 ©2009 GXS, Inc.

Uniting People from Different Companies around the Same Collaborative Tools?

Just like B2B integration,

B2B collaboration and

business-social interaction

belongs in the cloud

RollStream enhances the

world’s largest integration

cloud – GXS Trading Grid®

April 13, 2011 | Slide 11 ©2009 GXS, Inc.

B2B Operations•Automation

•Validation

•Visibility & Control

Line of Business•Demand & Sales

•Shipments

•Payments

YOUR

COMPANYYour

Enterprise

Systems

Web

Portal

Bulk

Files

XMLEDI

IDOC

SWIFT

TIFF

PRODUCT

DESIGN

INVENTORY

POSIITION

POINT-OF-SALESHIP NOTICE

& STATUS

INVOICES &

FACTORING

PAYMENTS &

BANK REPORTING

WARRANTY CLAIMS

CONTRACT

MANUFACTURERS

SUPPLIERS

DISTRIBUTORS

CUSTOMERS CARRIERS

& 3PLS

FINANCIAL

INSTITUTIONS

INSURERS

RollStream® Breaks Efficiency Barriers with GXS Trading Grid®

April 13, 2011 | Slide 12 ©2009 GXS, Inc.

B2B Operations

•Automation

•Validation

•Visibility & Control

Line of Business

• Sourcing & Procurement

• Supply Chain Compliance

• Corporate Partner Mgmt.

Delivering Human-centric and Community Management Solutions that Align People Processes and Transactions

Your

People

CONTRACT

MANUFACTURERS

SUPPLIERS

DISTRIBUTORS

CUSTOMERS CARRIERS

& 3PLS

FINANCIAL

INSTITUTIONS

INSURERS

Community

Information

Management

Onboarding &

Self-serviceRegistration

Workflow

Collaborative

Dispute & Issue

Management

Unified

Communications

Compliance,

CSR & Risk

Relationship &

Performance

YOUR

COMPANYYour

Enterprise

Systems

Community

Management

April 13, 2011 | Slide 13 ©2009 GXS, Inc.

Key Business Challenges AddressedBy GXSRollStream

• Businesses spend up to

$1,000 per year per trading

partner managing the

information relationship

• Poor visibility to trading

partner information across

the enterprise

• Undermine ERP

investments through poor

master data integrity

Cost

April 13, 2011 | Slide 14 ©2009 GXS, Inc.

Key Business Challenges AddressedBy GXSRollStream

• Businesses spend up to

$1,000 per year per trading

partner managing the

information relationship

• Poor visibility to trading

partner information across

the enterprise

• Undermine ERP

investments through poor

master data integrity

Cost Speed

• $1.5m to $10m per year in

lost revenues due to slow

onboarding or registration of

new trading partners

• Lead times from 100 days to

360 days to bring partners

and products to market

• Too long and too expensive

to ramp customers and

corporates

April 13, 2011 | Slide 15 ©2009 GXS, Inc.

Key Business Challenges AddressedBy GXSRollStream

• Businesses spend up to

$1,000 per year per trading

partner managing the

information relationship

• Poor visibility to trading

partner information across

the enterprise

• Undermine ERP

investments through poor

master data integrity

Cost Speed Risk

• $1.5m to $10m per year in

lost revenues due to slow

onboarding or registration of

new trading partners

• Lead times from 100 days to

360 days to bring partners

and products to market

• Too long and too expensive

to ramp customers and

corporates

• Fines entering the tens of

$millions for poor governance

and record keeping in B2B

supply chain risk management

• Devastating impact on brand

and reputation

• Inability to operate without

adequate controls over partners

& suppliers

April 13, 2011 | Slide 16 ©2009 GXS, Inc.

RollStream Solutions Overview

Centralized self-service

profile directory of your

community – Companies,

People, Products

Registration workflow for new

trading partners

Information security &

integration with MDM & ERP

B2B Project &

Communications Center for

managing trading partner

compliance with:

• Operational Policies

• System Rollouts

• Legal & Regulatory

Compliance

• Corporate Social

Responsibility & Risk

Improve performance of B2B

relationships using rich

collaboration B2B workspaces

Collaborative workflow for

disputes and issue

management

Scorecarding execution

Information

Management

Compliance Performance

RollStream Community Management Platform

April 13, 2011 | Slide 17 ©2009 GXS, Inc.

Information ManagementSolution & Product Highlights

Centralized self-service

profile directory of your

community – Companies,

People, Products

Registration workflow for new

trading partners

Information security &

integration with MDM & ERP

B2B Project &

Communications Center for

managing trading partner

compliance with:

• Operational Policies

• System Rollouts

• Legal & Regulatory

Compliance

• Corporate Social

Responsibility & Risk

Improve performance of B2B

relationships using rich

collaboration B2B workspaces

Collaborative workflow for

disputes and issue

management

Scorecarding execution

Information

Management

Compliance Performance

RollStream Community Management Platform

April 13, 2011 | Slide 18 ©2009 GXS, Inc.

Enable Self-Service and Improved Community Engagement (Hub & Spoke)

April 13, 2011 | Slide 19 ©2009 GXS, Inc.

Create a Dynamic Self-Service Profile Directory of the Companies, People and Products in Your Value Chain

April 13, 2011 | Slide 20 ©2009 GXS, Inc.

Community ProfilesThe Atomic Unit of Collaboration & Business Social Interaction

April 13, 2011 | Slide 21 ©2009 GXS, Inc.

Centralize InformationAutomate Updates. Secure with Field-Level Access Control.

April 13, 2011 | Slide 22 ©2009 GXS, Inc.

Use a Registration Workflow to Build Profiles of Your Partner Community

April 13, 2011 | Slide 23 ©2009 GXS, Inc.

Gain Vital Visibility into Registration Lead Times, Process and Bottlenecks

Bookmark!

(Upcoming

Webinar)

April 13, 2011 | Slide 24 ©2009 GXS, Inc.

Apply Approvals and Governance to Your Community Information

April 13, 2011 | Slide 25 ©2009 GXS, Inc.

Link Your Community Information to Enterprise Systems for Content Management

Open Interface

Supplier Self

Service

e.g.

Information &

Document Exchange

April 13, 2011 | Slide 26 ©2009 GXS, Inc.

ComplianceSolution & Product Highlights

Centralized self-service

profile directory of your

community – Companies,

People, Products

Registration workflow for new

trading partners

Information security &

integration with MDM & ERP

B2B Project &

Communications Center for

managing trading partner

compliance with:

• Operational Policies

• System Rollouts

• Legal & Regulatory

Compliance

• Corporate Social

Responsibility & Risk

Improve performance of B2B

relationships using rich

collaboration B2B workspaces

Collaborative workflow for

disputes and issue

management

Scorecarding execution

ComplianceInformation

Management

Performance

RollStream Community Management Platform

April 13, 2011 | Slide 27 ©2009 GXS, Inc.

Establish a Central B2B Project and Communications Center

• Private projects

• Shared projects

• Mass communication

• ‘Surgical’ Communications

• Rich web forms and secure

surveys

• Real-time response tracking

• Automated reminders

• Interaction audit trail

April 13, 2011 | Slide 28 ©2009 GXS, Inc.

Multi-activity, Multi-milestone B2B Project Management

April 13, 2011 | Slide 29 ©2009 GXS, Inc.

Build and Deliver Communications, Web Forms, Surveys and Roll Out Programs

April 13, 2011 | Slide 30 ©2009 GXS, Inc.

Monitor, Track, Remind & Get Results Faster Featuring a Full Interaction Audit Trail

April 13, 2011 | Slide 31 ©2009 GXS, Inc.

Monitor, Track, Remind & Get Results Faster Featuring a Full Interaction Audit Trail

April 13, 2011 | Slide 32 ©2009 GXS, Inc.

Combine Project Management with Collaboration to Monitor Multi-enterprise Compliance Projects

April 13, 2011 | Slide 33 ©2009 GXS, Inc.

Combine Project Management with Collaboration to Monitor Multi-enterprise Compliance Projects

April 13, 2011 | Slide 34 ©2009 GXS, Inc.

Combine Project Management with Collaboration to Monitor Multi-enterprise Compliance Projects

April 13, 2011 | Slide 35 ©2009 GXS, Inc.

PerformanceSolution & Product Highlights

Centralized self-service

profile directory of your

community – Companies,

People, Products

Registration workflow for new

trading partners

Information security &

integration with MDM & ERP

B2B Project &

Communications Center for

managing trading partner

compliance with:

• Operational Policies

• System Rollouts

• Legal & Regulatory

Compliance

• Corporate Social

Responsibility & Risk

Improve performance of B2B

relationships using rich

collaboration B2B workspaces

Collaborative workflow for

disputes and issue

management

Scorecarding execution

PerformanceInformation

Management

Compliance

RollStream Community Management Platform

April 13, 2011 | Slide 36 ©2009 GXS, Inc.

Enrich Community Profiles with Performance & Risk Data

April 13, 2011 | Slide 37 ©2009 GXS, Inc.

Engage Partners, Corporates and Suppliers in Relationship Workspaces to Optimize Performance

April 13, 2011 | Slide 38 ©2009 GXS, Inc.

Manage Issues and Resolve Disputes Collaboratively Procurement, Finance, Supply Chain, Pricing or Quality Teams

April 13, 2011 | Slide 39 ©2009 GXS, Inc.

Three Customer Case Studies

a Largest retailer

in Europe & 5th

largest globally

Largest branded

medical surgical

healthcare distributor

in the USA

Implemented

– ERP Rollout Management

– Supplier Registration

Implemented

– Supplier Information Mgmt

– Supplier Registration

– Ship Discrepancy Issue Mgmt

• Improved community

contact accuracy 60%

• Reduced lead time to

implement Oracle

ERP by 6-months

• Reduce lead time for

new supplier

registration over 50%

• Multi-country

execution

• Reduced supplier

ramp time by over

30%

• Increased revenues

by $1.48m/yr by

accelerated time-to-

market for direct

goods

• Reduced forced/over

payments by $2m/yr

Largest cable

provider in

North America

Implemented

– Community Management

– Supplier & Contractor Registration

• Information

management for

100,000 suppliers and

contractors

• Automated

registration workflow

and alignment with

invoicing ad payment

systems

• Ramped over 4,000

new trading partners

April 13, 2011 | Slide 40 ©2009 GXS, Inc.

Integration of RollStream into GXS Key Milestones

• RollStream solution availability – Now!

• Language support today – English

• Multi-language – 1Q 2012

• Content within the solution can be

multilingual today

• Integration with GXS Trading Grid®

April 13, 2011 | Slide 41 ©2009 GXS, Inc.

Summary – GXS Acquires Rollstream, Deepens Commitment to Social Supply Chain

Market Challenges:• Rising B2B complexity

• Multi-enterprise process complexity

• Transactions doubling

• Major process ROI barriers

• Rising regulation, compliance rqts

• Faxes, email, spreadsheets

April 13, 2011 | Slide 41 © 2010 GXS, Inc.

Customer Benefits:• Customer Speed-to-Market

• Community Performance

• Improved Supplier Relations

• Emerging Compliance Scenarios

• Minimizing Supplier Risk

Near-Term Market Strategies• Drive scale adoption into GXS ecosystem

• Accelerate Managed Services differentiation

and customer time-to-value

Longer-term Product Vision• Combine information flows and information

workers across supply chains to create

breakthroughs in customer performance

April 13, 2011 | Slide 42 ©2009 GXS, Inc.

Thank You – Q&A

To request a demo of GXS RollStream

• Contact your GXS Sales Executive or

Customer Manager

• Submit a request to meet with your local GXS

sales organization under ‘Contact Us’Americas: www.gxs.com

EMEA: www.gxs.co.uk

• Contact us directlynicholas.parnaby@gxs.com

bobby.patrick@gxs.com