halsm june 19 2013 finalcopy
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An Information Governance Perspective of the EDRM
Houston Association of Litigation Support Managers
Christian LiipfertJune 2013
Creative Commons US Attribution Non-Commercial Share Alike License 3.0 Unported
Christian Liipfert Consulting, LLC June 2013 2
Christian Liipfert Consulting, LLC June 2013 3
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Three Points
• Information• Management• Governance
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Information Management
Information
Management
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Documents
Recor
ds
eMai
l
eDocuments
Structured dataVoice mail
Copies
psts
SharePoint
Photo
graphs
Video
Twitte
r
Text messages
Models
Backup tapes
Off-site
sto
rage
Priv
ilege
d
Confidentia
l
Trade secrets
Personal
HR stuff
Networ
k sh
ares
Exte
rnal
med
ia
IMs
Blogs
Wikis
LinkedInSmart phones
Data warehouses
Home computer
Thumb drivesCCTV
Building access records
MicrofichePDFs
DumpsterRecycle bin
DVDs
CDs
Gmai
l Hot
mai
l
Legacy stuffM
etadat
a
Operations data
Conversations
Finan
cial
s
Projects
TaxMaintenance records
Post-Its™
Contract
s
Vendors
CustomersDrafts
Lunch invites
Calendars
InvoicesPay
roll
Corporate
Notes
Cloud
Information Management
Yammer
Webinars
Information
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Information Management
Information
Management
Stuff
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Information Management
Information
Management
Stuff
Legal
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Information Management
Information
Management
Stuff
LegalCompliance
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Information Management
Information
Management
Stuff
Financial
LegalCompliance
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Information Management
Information
Management
Stuff
Records
Financial
LegalCompliance
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Information Management
Information
Management
Stuff
Records
Privacy
Financial
LegalCompliance
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Information Management
Information
Management
Stuff
Records
Document
Privacy
Contracts
Financial
Operations
Legal
Health & Safety
Compliance
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
Contracts
Financial
Operations
Legal
Health & Safety
Compliance
Projects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
Projects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
Projects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Contracts
ContactsFinancial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Content
Contracts
ContactsFinancial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Content
Contracts
ContactsFinancial
OperationsIP (theirs)
Knowledge Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
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Governance
• What is it?• Where is it?• How does it apply to Information
Management?
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Governance defined (1)
• Governance is the act of governing. It relates to decisions that define expectations, grant power, or verify performance. ….
• In the case of a business …, governance relates to consistent management, cohesive policies, guidance, processes and decision-rights for a given area of responsibility. For example, managing at a corporate level might involve evolving policies on privacy, on internal investment, and on the use of data.
• To distinguish the term governance from government: "governance" is what a "governing body" does.
Wikipedia June 18, 2013 (emphasis in original)
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Governance defined (2)
• It’s what Boards do– Hire and fire management– Delegate power– Assess risk– Establish policy– Verify performance– Report to shareholders
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Information Management
Information
Management
Stuff
Board
Establish policyAssess risk Verify performance
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Information Management
Information
Management
Stuff
Board
Establish policyAssess risk Verify performance
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Christian LiipfertChristian Liipfert Consulting, LLCwww.LiipfertConsulting.com
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