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Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.au
2nd annual
HealthProcure201616-18 February 2016 | Melbourne Park Function Centre | AustraliaDeveloping new and innovative ways to achieve excellence in health and aged care procurement and supply chains
PLUS! Full day in-depth learning sessions on Thursday 18 February
In-depth Learning Session A: Using data in order to achieve better stakeholder and supplier engagement outcomes in your procurement division
In-depth Learning Session B:How to successfully outsource specific procurement activities in order to achieve improved performance in a shorter delivery time
Register Now!Register online at www.questevents.com.au or call +61(0)2 9977 0565
Rahul Sharma, Procurement Manager, Austin Health Jonathan Dutton, Managing Director, JD Consultancy Dharam Singh, Pharmacy Procurement Manager, Pharmacy Department,
Eastern Health
Debra Birznieks, Transformational Change Manager Procurement, Melbourne Health Vikram Bhakoo, Senior Lecturer Operations Management, University of Melbourne
Delivering key industry experts including:
Ming Tang Director Data and Information Management Systems NHS England
Charlie Way Group Manager Property, Assets & Procurement Southern Cross Care
James Piplios Executive Director Procurement and Facilities Epworth HealthCare
Chris Brook Chief Advisor Innovation, Safety and Quality Department of Health and Human Services
Brett Beattie Head of Procurement Opal Aged Care
Anton DonkerChief Information OfficerHealthdirect Australia
Addressing the key challenges facing procurement and supply chain managers in Australia’s health and aged care sectors:
Reforming and transforming procurement operations to achieve excellence Designing long term supplier engagement approaches to achieve better procurement
outcomes Maximising purchasing benefits by improving internal communication strategies during
complex operations Streamlining procurement to pay processes (P2P) to maximise competitiveness Stimulating procurement performance through effective leadership Delivering more cost efficient procurement outcomes by designing agile operations Analysing how to reduce potential risks when procuring goods and services in the
healthcare sector
See inside for more…
Exhibitors:
Colin Hui Head Medical & Pharmaceutical Sourcing Health Purchasing Victoria
Kathleen Labrum General Manager CCI Group Purchasing
Mark YoungGroup Procurement ManagerMercy Health
Paul BroadbridgeSupply Chain ManagerNational E-Health Transition Authority
Neville Daffy Procurement Systems Project Manager Barwon Health
Russell Purchase Contracts Manager Uniting AgeWell
Cathie Allen Central Australian Supply Manager Northern Territory Department of Health
Organised by:Supporting partners: Media partners:
Natalie BudovskyHead of Strategic SourcingHealthdirect Australia
Linda SlaterNational Procurement ManagerRegis Aged Care Group
Margaret ReidStrategic Procurement ManagerRSL Care
Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.au
Developing new and innovative ways to achieve excellence in health and aged care procurement and supply chains
Conference Day One – Tuesday 16 February08:15 Registration and welcome coffee
08:50 Opening remarks from the Chair
Jonathan Dutton Managing Director JD Consultancy
UNDERSTANDING MAJOR TRENDS IN HEALTHCARE AND THEIR IMPACT ON PROCUREMENT AND SUPPLY CHAIN OPERATIONS
09:00 The future of healthcare in Australia – what does it look like and how will we get there? • Addressingthebroaderchallengesandopportunitieswithinthehealthcaresector • Gaininginsightsintothelatestpoliciestoovercomethesechallengesandtoimprovethequalityof
healthcare outcomes • Highlightinghowclinicaltrials,quality,safety,innovationandtransformationapproachesbeingused
to improve health services
Chris Brook Chief Advisor Innovation, Safety and Quality Department of Health and Human Services
IMPLEMENTING NEW INTERNAL STRATEGIES TO BETTER EXECUTE COMPLEX PROCUREMENT PROJECTS AND DRIVE MORE EFFICIENT OUTCOMES
CASE STUDY09:30 Analysing the successful implementation of the internal communication strategy of
Opal Aged Care and opportunities to improve • Redesigningexistingcommunicationstrategiesbyintroducingfeedbackmechanismsfrom
internal stakeholders • Gaininginsightsintowhatworkedwellandwhereimprovementsneedtobemade • Exploringnewopportunitiestofurtherimprovetheimplementedcommunicationstrategies
Brett Beattie Head of Procurement Opal Aged Care
10:00 Managing the procurement of complex medical devices and biopharmaceuticals • Identifyingopportunitiesforuniqueapproachestosourcingdifferentcategoriesinhealth–medical
consumables, prostheses and pharmaceutical categories • Understandingthedifferenttypesofstakeholderandengagementprocessesforclinicians • Whatarethekeyconsiderationsindevelopingasourcingstrategyformedicalconsumables,
prostheses, pharmaceuticals and biopharmaceuticals?
Colin Hui Head Medical & Pharmaceutical Sourcing Health Purchasing Victoria
10:30 Morning tea
PANEL DISCUSSION11:10 Designing and implementing an internal communication strategy to achieve better
procurement efficiency • Whatarethebenefitsofimplementingnewinternalcommunicationstrategiesintoyour
organisation and how can you overcome the challenges? • Howtodesignastrategicinternalcommunicationsplantounifyprocurementemployeesthrougha
shared vision of company goals and values • Whatarethebenefitsofcommunicationchannelsandtoolslikeinternalmemosandnewslettersaswell
as social media platforms and casual ad hoc communication to improve internal communication?
Panel Moderator: Jonathan Dutton Managing Director JD Consultancy
Panellists: Brett Beattie Kathleen Labrum
Head of Procurement General Manager Opal Aged Care CCI Group Purchasing
Charlie Way Group Manager Property, Assets & Procurement Southern Cross Care
DESIGNING LONG TERM SUPPLIER ENGAGEMENT APPROACHES TO ACHIEVE BETTER PROCUREMENT OUTCOMES
11:55 Engaging collaboratively with suppliers through strategic partnerships in order to achieve more efficient procurement operations
• Analysingthevalueofdifferentsuppliermanagementapproachesandhowtobestimplementthem • Understandinghowtoreducepossiblerisksthroughtheimplementationofmoreknowledgesharing
opportunities when engaging with suppliers • Developingthenecessaryelementsrequiredwithinlongtermstrategicengagementsstrategiesto
achieve the best possible purchasing results
Russell Purchase Contracts Manager Uniting AgeWell
12:25 Networking lunch
PANEL DISCUSSION13:45 How can procurement managers develop better supplier relationships to increase
quality and availability of capital equipment in healthcare procurement divisions? • Analysingthekeyissuesindevelopingasuccessfulsupplierengagementstrategy • Whatarethemostimportantfactorstoaddresswhennegotiatingwithsuppliersinorderto
achieve best outcomes? • Howcanyoucreateacloserstrategicsupplierrelationshipovertheyears?
Panel Moderator: Jonathan Dutton Managing Director JD Consultancy
Panellists:
Kathleen Labrum Margaret Reid General Manager Strategic Procurement Manager CCI Group Purchasing RSL Care
Russell Purchase Vikram Bhakoo Contracts Manager Senior Lecturer Operations Management Uniting AgeWell University of Melbourne
STREAMLINING PROCURING TO PAY PROCESSES (P2P) TO MAXIMISE COMPETITIVENESS
CASE STUDY 14:30 Analysing the centralisation of P2P processes through the implementation of a
procurement system at Barwon Health • Identifyingsystemimplementationchallengeswhentransformingfromadecentralisedintoa
centralised purchasing approach • Overcomingthemainobstaclesduringtheimplementationphaseofthisapproach • Addressinghowtofurtherincreaseprocurementexcellenceaftertheimplementationiscompleted • Reviewing the outcomes for Barwon Health
Neville Daffy Procurement Systems Project Manager Barwon Health
15:00 Afternoon tea
CASE STUDY15:40 Analysing how Southern Cross Care implemented a full end to end P2P system in their
procurement division • Whatwerethemainrisksandchallengesduringthisimplementation? • OverviewingthefailuresandsuccessesoftheimplementationprocesswithinSouthernCrossCare
and what other aged care providers can learn from it • IdentifyinghowtheydesignedanactionplanforimplementingthisnewP2Psystem
Charlie Way Group Manager Property, Assets & Procurement Southern Cross Care
16:10 Achieving spend data management excellence by more effectively analysing contract expenditure
• Identifyingthemainchallengesinachievingtimelyaccesstoaccuratespenddata • Reviewingwhatprocurementprofessionalsexpectfromaexpenditureanalysis • Understandingstrategiesrequiredformakingspenddatamanagementanefficient,accurate,and
repeatable process
Paul Broadbridge Supply Chain Manager National E-Health Transition Authority
16:40 Closing remarks from the Chair
16:50 End of Day One and networking drinks
19:00 Official event dinner
HealthProcure201616-18 February 2016 | Melbourne Park Function Centre | Australia
2nd annual
Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.auRegister TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.au
Developing new and innovative ways to achieve excellence in health and aged care procurement and supply chains
Conference Day Two – Wednesday 17 February08:30 Welcome coffee
08:50 Opening remarks from the chair
Kathleen Labrum General Manager CCI Group Purchasing
STIMULATING PROCUREMENT PERFORMANCE THROUGH EFFECTIVE LEADERSHIP
09:00 Identifying the role of effective procurement leadership when reforming procurement operations
• Addressingspecificprocurementleadershipbehaviourstoincreasesuccessfulreformoutcomes • Highlightingtheroleofleadershipincreating,maintainingorchangingorganisationalcultureand
value in procurement divisions • Howleadershipcanstreamlineperceptions,attitudesandbehavioursinordertofacilitate
collaboration between procurement professionals
Kathleen Labrum General Manager CCI Group Purchasing
ACHIEVING PROCUREMENT EXCELLENCE BY SUCCESSFULLY IMPLEMENTING PROCUREMENT REFORM
INTERNATIONAL KEYNOTE CASE STUDY09:30 Transforming the commissioning of health and care services – how data and
information will be used to transform procurement and delivery of health and care services in England
• AnalysinghowtheNHSistransformingtheprocurementfocusforclinicalcommissioninggroups from separate services based on payment for activity, into more accountable care models whereby payment is based on a set of desired health and care outcomes
• Identifyingtheimportanceofdataandinformationtounderstandpopulationhealthrisk,demand and utilisation of services and to work with health and care providers to re-define what services are necessary to achieve the desired outcomes
• Overviewingthekeyissuesandconsiderationsinhowdata,informationandanalysisisbeingusedto support these changes and the impacts these changes have on the supplier management process
Ming Tang Director Data and Information Management Systems NHS England
CASE STUDY10:10 Analysing how the NT Department of Health is successfully implementing supply chain
reform • Exploringthemainresistanceissuesforeachstakeholdergroupduringtransformation
implementation and how to avoid it • Developingaworkforcetransitionstrategytooperationalisethenewbusinessmodel • Overviewingsuccessfultransformationimplementationsfromthepastandwhatwecanlearn
from it
Cathie Allen Procurement Manager Northern Territory Department of Health
10:40 Morning tea
CASE STUDY11:20 Achieving consistency of supply and cost reduction outcomes through a transformation
from a decentralised into a centralised model at Regis Aged Care • Analysingissuesandchallengesexperiencedinthedecentralisedmodel • Highlightingtheimprovementsmadeinconsistencyofsupplybybringinglabourmanagementinto
a centralised staffing services model • Overviewingfurtheropportunitiesforqualityandcostcontrolthroughprocurementmanaging
agency labour
Linda Slater National Procurement Manager Regis Aged Care Group
CASE STUDY11:50 Establishing a centralised clinical procurement function with associated governance
process and enablers within a shared service model at Melbourne Health
Debra Birznieks Project Manager Metropolitan Fire and Emergency Services Board
12:20 Networking lunch
DELIVERING BETTER OUTCOMES BY DESIGNING FLEXIBLE PROCUREMENT MODELS CAPABLE OF SUPPORTING A BROAD RANGE OF BUSINESS GOALS
CASE STUDY13:40 Developing agile procurement models in healthcare organisations • Identifyingtheroleofdigitalinthedeliveryofhealthservices • Doallagileprojectswarrant“agile”procurement? • Analysingwhenagileprocurementisappropriateandhowtoachievethisinyourprocurementdivision • Exploringthekeyelementsindeliveringpositiveprocurementoutcomesforagileprojects
Natalie Budovsky Head of Strategic Sourcing Healthdirect Australia
PANEL DISCUSSION14:10 Building first class agile procurement functions in the healthcare sector in order to create
a competitive advantage • Whatarethekeyissuesandconsiderationsindevelopingprocurementprocessesthatsupportagileprojects? • Howcanyouidentifywhetherprocurementisconductedinanagileenvironment? • Howtobalancetheneedforspeedwiththeneedforprobity
Panel Moderator: Kathleen Labrum General Manager CCI Group Purchasing
Panellists: Anton Donker Dharam Singh
Chief Information Officer Pharmacy Procurement Manager Healthdirect Australia Eastern Health
Colin Hui Head Medical & Pharmaceutical Sourcing Health Purchasing Victoria
14:55 Afternoon tea
HIGHLIGHTING HOW TO REDUCE POTENTIAL RISKS WHEN PROCURING GOODS AND SERVICES IN THE HEALTHCARE SECTOR
15:35 Identifying how to manage the main risks and challenges in pharmacy procurement divisions • Identifyingthemainchallengesofpharmacydepartments:storage,logistics,handlingrisksfactors
and lack of education • Analysingthecostimplicationsofthesechallengesfororganisationsandhowtoovercomethem • Achievinggooddistributionpracticestobeabletodistributehighcostcoldchainproducts
Dharam Singh Pharmacy Procurement Manager Eastern Health
PANEL DISCUSSION16:05 Getting the right balance between implementing savings initiatives and improving
procurement processes while managing associated risks • Whatarethemainrisksforprocurementdivisionsinachievingsavingswhileimprovingservice
delivery effectiveness? • Howcanyouavoidandovercometheseassociatedrisks? • Analysingsuccessfulmeasuring,trackingandreportingmechanismstovisualiseachievedsavingsand
how to implement it into your organisation
Panel Moderator: Kathleen Labrum General Manager CCI Group Purchasing
Panellists: James Piplios Linda Slater
Executive Director Procurement and Facilities National Procurement Manager Epworth HealthCare Regis Aged Care Group
Rahul Sharma Mark Young Procurement Manager Group Procurement Manager Austin Health Mercy Health
16:50 Closing remarks from the Chair and drawing of the lucky door prize!
17:00 End of Day Two and close of conference
HealthProcure201616-18 February 2016 | Melbourne Park Function Centre | Australia
2nd annual
Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.au Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.au
Developing new and innovative ways to achieve excellence in health and aged care procurement and supply chains
For details on your session facilitator’s credentials please visit the speaker page on the event website www.questevents.com.au
In-depth learning session A Using data in order to achieve better stakeholder and supplier engagement outcomes in your procurement division
This value-packed session is designed for all health supply chain and procurement managers who want to understand the best possible ways to effectively gain and use their procurement data to drive strategy, benefits, and engagement. Whether you are an organisation who struggles to get data, an organisation who has so much of it you don’t know what to do with it, or an organisation that is managing it well but wonders ‘what next?’, this session is for you.
Drawing on real industry experience, this practical learning session offers to provide an in-depth understanding of how procurement teams can utilise the data at their fingertips to create real business intelligence, transforming how their procurement functions operates and engages. From the basics of database builds through to sophisticated dashboard reporting, it will strengthen your ability to understand the value data can provide to improve procurement outcomes and engagement with your stakeholders. Throughout the session participants will have open discussions and will work in small interactive groups, with a constant opportunity to ask questions and to compare specific experiences with other professionals in the field.
Key topics and take away skills/benefits:• Appreciate why procurement data is so integral to the operational excellence of both the procurement function and the organisation in general• Discover various ways and means to access data, both internally and externally• Learn what you can do with data once you have it• Identify the core analytic skills every procurement professional should have• Explore how procurement’s unique insights can be used with this data to engage with internal stakeholders, suppliers and procurement teams• Understand the various tools which exist that can help, from excel through to high-end BI tools to provide insights and relevance• Discuss strategies to develop this function within your team, and get the support you need to do it
Session Facilitator:
Melinda Tippett Director Concordat
In-depth learning session B How to successfully outsource procurement activities in order to achieve improved performance in a shorter delivery time
This practical and interactive session is tailored for procurement professionals in the healthcare sector who are considering outsourcing procurement process activities. Procurement managers are outsourcing very specific elements and/or even the whole procurement process when specific category experience is needed. Engaging with the right outsourcing partner, ensuring outsourcing performances are met and implementing measurable and enforceable service level agreements are just some of the many challenges that procurement managers in the healthcare sector are struggling with at the moment.
This in-depth learning session will offer you in detail and with professional accuracy how to implement a successful outsourcing strategy in your purchasing division and how to overcome the challenges involved. Participants will have open discussions and will work in small interactive groups, with a constant opportunity to ask questions and to compare specific experiences with other professionals in the field.
Key topics and take away skills/benefits:
• Learn how to design an outsourcing strategy that best fits your procurement division
• Identify the main risks during procurement outsourcing activities and how to overcome them
• Analyse the key factors to consider for selecting the best possible outsourcing partner
• Compare your outsourcing strategies with other professionals in the healthcare sector
• Analyse how to measure outsourcing performances when lacking necessary procurement expertise
• Implement control mechanisms to ensure compliance of the outsourced procurement results with the purchasing requirements of the division
• Discuss outsourcing best practices and lessons learnt from the past to achieve more efficient procurement outcomes
Session Facilitator:
John Rundell Managing Director Stratica
“Do you purchase goods and services? Then the 2nd annual HealthProcure 2016 conference is your opportunity to be on the front foot of engagement and change in the procurement health area. Speakers will take you on their own journeys of engagement, policies, innovation and how to plan for the future procurement needs of the Healthcare sector in Australia.”
Kathleen Labrum General Manager CCI Group Purchasing
“Anyone within the aged care and retirement sector from CEO, Director, Management level of finance, procurement, contract management, risk, WHS and compliance should attend the 2nd annual HealthProcure2016 conference to see the success and implementation of Southern Cross Cares new e-procurement system.”
Charlie Way Group Manager Property, Assets & Procurement Southern Cross Care
Post-conference full-day in-depth learning sessions – Thursday 18 FebruaryRegistration and morning coffee for both sessions is at 08:30 and sessions will conclude at 17:00. Lunch, morning and afternoon tea provided. Choose between:
“The evolution of procurement and supply chain process to be a business driver rather than a service provision, requires dynamic, upbeat leaders who are prepared to challenge the norms and test the boundaries of their frameworks. This is what the 2nd annual HealthProcure2016 conference is all about.”
Neville Daffy Procurement Systems Project Manager Barwon Health
“The 2nd annual HealthProcure2016 conference will help you to gain insights into how to develop innovative agile procurement models and methods to facilitate delivery of complex and creative initiatives on time, on budget and to the highest level of quality and safety.”
Natalie Budovsky Head of Strategic Sourcing Healthdirect Australia
Hear what the speakers are saying about the event:
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2nd annual
HealthProcure201616-18 February 2016 | Melbourne Park Function Centre | Australia
Register TODAY! +61 (0) 2 9977 0565 +61 (0) 2 9977 0567 info@questevents.com.au www.questevents.com.au
HealthProcure201616-18 February 2016 | Melbourne Park Function Centre | Australia
Hear what last year’s attendees said about the conference:
2nd annual
Want to develop business at the event? Speaking, sponsorship and exhibition opportunities available
The HealthProcure 2016 conference will see procurement and supply managers from all over the Australian health and aged care sectors meeting in Melbourne in February to learn about the latest innovations and best practice strategies that will help them improve the performance of their organisations.
If you have solutions or services for the Australian health and aged care sectors and if you want to meet senior procurement and supply managers from Australian federal and state government health departments and agencies, public and private hospitals, public and private aged care providers, non-for-profit healthcare providers, pathology, radiology and medical centers and pharmaceutical companies, then you can’t afford not to sponsor or exhibit at the HealthProcure 2016 conference.
It’s where the industry will meet. Can you afford not to be there?
Potential sponsors please note:
In designing this event we have researched extensively with procurement practitioners about their challenges and we have designed an agenda specifically for them to discuss these at the event. By sponsoring this event you have a prime opportunity to demonstrate that you have their solutions at a time and place where they are actively looking.
Sponsorship and exhibition packages For speaking, sponsorship or exhibition opportunities at the 2nd annual HealthProcure 2016 conference, please contact Jon Treherne on +61(0)2 8188 7536 or e-mail jont@questevents.com.au. Visit www.questevents.com.au to download the sponsorship prospectus
PLUS! The three pillars of any Quest event:Meet: Senior procurement and supply chain managers from right across Australia’s health and aged care sectorsLearn: From 25+ high profile speakers over 3 days – delivering you premium content and value that is second to noneGrow: Your professional network and create business development opportunities through face to face interaction
It’s what our events are all about….
Jonathan Dutton Managing Director JD Consultancy (Panel Chair)
Brett Beattie Head of Procurement Opal Aged Care
Natalie Budovsky Head of Strategic Sourcing Healthdirect Australia
Quest Events would like to take this opportunity to sincerely thank the official event advisory panel who contributed their valuable time and expertise to ensure the agenda for this event is timely and relevant for all health and aged care procurement and supply chain professionals.
James Piplios Executive Director Procurement and Facilities Epworth HealthCare
Tracey Shearer Director Group Procurement UnitingCare Queensland
Official Event Advisory PanelThe key benefits of attending:
Learn how to successfully implement procurement and supply chain reform in your organisation
Achieve more cost efficient procurement operations by building long term collaborative supplier relationships
Improve procurement efficiency by developing better strategic internal communication strategies
Identify how to overcome the main challenges when transforming from a decentralised into a centralised procurement organisation
Build the leadership skills you need to drive change in your organisation Create a competitive advantage by building a more agile purchasing division Hear how leading procurement professionals are improving procurement
processes while managing associated risks
Who should attend:
Procurement and supply chain professionals from right across Australia’s health and aged care sectors, including:
• Federal and state government health departments and agencies• Public and private hospitals• Public and private aged care providers• Non-for-profit healthcare providers• Pathology, radiology and medical centers• Pharmaceutical companies• Associated professional service providers, solutions and service providers
“A thought provoking conference,
great presenters and very
interactive.”- Pharmacy Procurement
Manager- Eastern Health“Great networking and learning resource!” - Contract Administrator, Torres & Cape Health and Hospital Service (TCHHS)
“Excellent forum for meeting like-minded procurement professionals and hear of their challenges but also the strategies tried to achieve better outcomes.” - Manager Procurement & Contracts, Eldercare “Well-structured conference with really informative presentations.” - Category Manager, Uniting Care QLD
Developing new and innovative ways to achieve excellence in health and aged care procurement and supply chains
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2nd annual
HealthProcure201616-18 February 2016 | Melbourne Park Function Centre | Australia
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