hostingcon presentation on managing your business

Moving to the Next Level: Professional Management for Your

Career and Your Business

Daniel R. HackettDirector of Consulting

Ailerondan.hackett@aileron.net

About Aileron

MissionCreate an environment for owners of private

enterprise to implement professional management.

VisionTo be a catalyst for raising the quality of life through professionally managed organizations.

MANAGEMENT

TECHNICAL

Leadership Progression

TOP MANAGEMENT

80% 20%

MIDDLE MANAGEMENT

50% 50%

80%20%1ST LINE SUPERVISOR

Why They Prosper

© 2007 Aileron

Why They Fail

• High growth – without competency

• Failure to invest

© 2007 Aileron

• Sets the direction for the enterprise

• Creates the environment and motivates the organization to reach the ideal state

Leadership

© 2007 Aileron

• KNOW your behavior

• SEEK outside advice

Leadership

© 2007 Aileron

• Talented people outside your circle

• Objective, independent advice

• Only interest is the success of the company

Outside Boards

© 2007 Aileron

Strategy

• Decision-making process• Assists you to employ time,

people, and money appropriately

© 2007 Aileron

Strategy

• DEFINE reality for your business

• SET the vision

• NEVER stop talking about the future

© 2007 Aileron

• Culture is a managed process• Clearly defines values, beliefs,

rewards, discipline, and what it takes to succeed

Culture

•YOU define the culture every day

•NOTHING that you do goes unnoticed

•HIRE for attitude, train for skill

Culture

© 2007 Aileron

People Development

• Recruiting, hiring, training, and retaining competent people

• Providing freedom, responsibility, and authority in an atmosphere of trust

© 2007 Aileron

People Development•CLEAR roles and responsibilities

•LINK performance to strategy

•REWARD the exceptional, not the expected

© 2007 Aileron

Structure

• Effectively employs people, time, and money

• Allows for effective communication and productive relationships to achieve desired outcomes

Structure•DECIDE how to best serve the customer

•WATCH for duplication or dropped balls

•SET after strategy

Business Controls

© 2007 Aileron

• Means of keeping the organization on track

• Measuring the “important” not the immediate or urgent

Business Controls

•FINANCIALS tell about history

•MEASURE the important

Next Steps - Business

Planning, People, Performance:

1. CREATE a strategy2. CREATE an outside board3. LINK performance to the strategy4. DECIDE whether you have the

right people

Next Steps - You

Learning, Doing, Giving:

1. READ about management2. HOLD yourself and your people

accountable3. SERVE on outside boards to learn

and contribute

Please Complete Survey!Daniel R. Hackett

AileronGeneral Session

Moving to the Next Level: Professional Management for Your Career and Your

Businessdan.hackett@aileron.net