hostingcon presentation on managing your business
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Moving to the Next Level: Professional Management for Your
Career and Your Business
Daniel R. HackettDirector of Consulting
About Aileron
MissionCreate an environment for owners of private
enterprise to implement professional management.
VisionTo be a catalyst for raising the quality of life through professionally managed organizations.
MANAGEMENT
TECHNICAL
Leadership Progression
TOP MANAGEMENT
80% 20%
MIDDLE MANAGEMENT
50% 50%
80%20%1ST LINE SUPERVISOR
Why They Prosper
© 2007 Aileron
Why They Fail
• High growth – without competency
• Failure to invest
© 2007 Aileron
• Sets the direction for the enterprise
• Creates the environment and motivates the organization to reach the ideal state
Leadership
© 2007 Aileron
• KNOW your behavior
• SEEK outside advice
Leadership
© 2007 Aileron
• Talented people outside your circle
• Objective, independent advice
• Only interest is the success of the company
Outside Boards
© 2007 Aileron
Strategy
• Decision-making process• Assists you to employ time,
people, and money appropriately
© 2007 Aileron
Strategy
• DEFINE reality for your business
• SET the vision
• NEVER stop talking about the future
© 2007 Aileron
• Culture is a managed process• Clearly defines values, beliefs,
rewards, discipline, and what it takes to succeed
Culture
•YOU define the culture every day
•NOTHING that you do goes unnoticed
•HIRE for attitude, train for skill
Culture
© 2007 Aileron
People Development
• Recruiting, hiring, training, and retaining competent people
• Providing freedom, responsibility, and authority in an atmosphere of trust
© 2007 Aileron
People Development•CLEAR roles and responsibilities
•LINK performance to strategy
•REWARD the exceptional, not the expected
© 2007 Aileron
Structure
• Effectively employs people, time, and money
• Allows for effective communication and productive relationships to achieve desired outcomes
Structure•DECIDE how to best serve the customer
•WATCH for duplication or dropped balls
•SET after strategy
Business Controls
© 2007 Aileron
• Means of keeping the organization on track
• Measuring the “important” not the immediate or urgent
Business Controls
•FINANCIALS tell about history
•MEASURE the important
Next Steps - Business
Planning, People, Performance:
1. CREATE a strategy2. CREATE an outside board3. LINK performance to the strategy4. DECIDE whether you have the
right people
Next Steps - You
Learning, Doing, Giving:
1. READ about management2. HOLD yourself and your people
accountable3. SERVE on outside boards to learn
and contribute
Please Complete Survey!Daniel R. Hackett
AileronGeneral Session
Moving to the Next Level: Professional Management for Your Career and Your