how to make the intranet rock (with user experience design)

How to make the intranet rock?

Rebecca Jackson @_rebeccajackson

Intranets2014

PechaKucha

With a rock solid foundation of user experience design

Why? You can deliver an intranet they will love…

… and achieve organisational goals

How? Do it yourself

1 Understand your users

Interview

Contextual enquiry

Personas

2 Know your content

Content audit

Information architecture

Card sorting and tree testing

3 Mock it up

Wireframes

4 Work WITH the business

Collaborative design

User testing

Senior Manager Support

1 Understand your users

2 Know your content

4 Work WITH the business3 Mock it up

Image references1. Slate Texture3, quiksilver_ice (more out than in!) CC BY 2.0

https://flic.kr/p/6htFG3 2. Parthenon, Santi CC BY-NC-ND 2.0 https://flic.kr/p/7XVnAB 3. all the world loves a lover, emdot CC BY-NC-ND 2.0 https://flic.kr/p/eqEgx 4. Men mountain, Doug Wheller CC BY-NC-SA 2.0 https://flic.kr/p/7iFC5F 5. Achieving balance, James Jordan CC BY-ND 2.0 Flickr https://flic.kr/p/5B52LA 6. The Thinker vs. The Zaider, Veronica Aguilar CC BY-NC-ND 2.0

https://flic.kr/p/53CKEn 7. Kiss the Blarney Stone, Brian Rosner CC BY 2.0 https://flic.kr/p/5vZe 8. Observer, Mohammed Nairooz CC BY-NC 2.0 https://flic.kr/p/7AMamn 9. Easter Island Ahu Tongariki, Nicolas de Camaret CC BY 2.0

https://flic.kr/p/9QUWeq10. Danville IL - Former Carnegie Public Library, 307 N. Vermilion St. (2 of 3),

Randy von Liski CC BY-NC-ND 2.0 https://flic.kr/p/9opCDG 11. Mineraliensammlung im Naturhistorischen Museum Wien, Mineraliensammlung im

Naturhistorischen Museum Wien CC BY 2.0 https://flic.kr/p/7SFxQd 12. Jar of Stones, Photography MC CC BY-NC-SA 2.0 https://flic.kr/p/5972FG 13. Rosetta Stone, Okko Pyykkö CC BY 2.0 https://flic.kr/p/5Qtht414. Rock Sculpture, Russell McNeil CC BY-NC-SA 2.0 https://flic.kr/p/khpKfP 15. Scaffolding, Sascha Pohflepp CC BY-ND 2.0 https://flic.kr/p/2Ax8i16. Romancing The Stone, Howard Ignatius CC BY-NC-ND 2.0 https://flic.kr/p/dY2PzH 17. Girls exploring rock pools - Cameron Bay, State Library of Victoria CC BY-NC

2.0 https://flic.kr/p/dHmyLJ18. Dropped the Ball, Brandon Doran CC BY-NC-ND 2.0 https://flic.kr/p/8YNQns 19. Construcción del Memorial Nacional Monte Rushmore, Recuerdos de Pandora, CC

BY-SA 2.0 https://flic.kr/p/b2wd2e20. Black Wall, Darkroom Daze CC BY-NC-SA 2.0 https://flic.kr/p/eF7Lhz