how to make the intranet rock (with user experience design)
TRANSCRIPT
How to make the intranet rock?
Rebecca Jackson @_rebeccajackson
Intranets2014
PechaKucha
With a rock solid foundation of user experience design
Why? You can deliver an intranet they will love…
… and achieve organisational goals
How? Do it yourself
1 Understand your users
Interview
Contextual enquiry
Personas
2 Know your content
Content audit
Information architecture
Card sorting and tree testing
3 Mock it up
Wireframes
4 Work WITH the business
Collaborative design
User testing
Senior Manager Support
1 Understand your users
2 Know your content
4 Work WITH the business3 Mock it up
Image references1. Slate Texture3, quiksilver_ice (more out than in!) CC BY 2.0
https://flic.kr/p/6htFG3 2. Parthenon, Santi CC BY-NC-ND 2.0 https://flic.kr/p/7XVnAB 3. all the world loves a lover, emdot CC BY-NC-ND 2.0 https://flic.kr/p/eqEgx 4. Men mountain, Doug Wheller CC BY-NC-SA 2.0 https://flic.kr/p/7iFC5F 5. Achieving balance, James Jordan CC BY-ND 2.0 Flickr https://flic.kr/p/5B52LA 6. The Thinker vs. The Zaider, Veronica Aguilar CC BY-NC-ND 2.0
https://flic.kr/p/53CKEn 7. Kiss the Blarney Stone, Brian Rosner CC BY 2.0 https://flic.kr/p/5vZe 8. Observer, Mohammed Nairooz CC BY-NC 2.0 https://flic.kr/p/7AMamn 9. Easter Island Ahu Tongariki, Nicolas de Camaret CC BY 2.0
https://flic.kr/p/9QUWeq10. Danville IL - Former Carnegie Public Library, 307 N. Vermilion St. (2 of 3),
Randy von Liski CC BY-NC-ND 2.0 https://flic.kr/p/9opCDG 11. Mineraliensammlung im Naturhistorischen Museum Wien, Mineraliensammlung im
Naturhistorischen Museum Wien CC BY 2.0 https://flic.kr/p/7SFxQd 12. Jar of Stones, Photography MC CC BY-NC-SA 2.0 https://flic.kr/p/5972FG 13. Rosetta Stone, Okko Pyykkö CC BY 2.0 https://flic.kr/p/5Qtht414. Rock Sculpture, Russell McNeil CC BY-NC-SA 2.0 https://flic.kr/p/khpKfP 15. Scaffolding, Sascha Pohflepp CC BY-ND 2.0 https://flic.kr/p/2Ax8i16. Romancing The Stone, Howard Ignatius CC BY-NC-ND 2.0 https://flic.kr/p/dY2PzH 17. Girls exploring rock pools - Cameron Bay, State Library of Victoria CC BY-NC
2.0 https://flic.kr/p/dHmyLJ18. Dropped the Ball, Brandon Doran CC BY-NC-ND 2.0 https://flic.kr/p/8YNQns 19. Construcción del Memorial Nacional Monte Rushmore, Recuerdos de Pandora, CC
BY-SA 2.0 https://flic.kr/p/b2wd2e20. Black Wall, Darkroom Daze CC BY-NC-SA 2.0 https://flic.kr/p/eF7Lhz