ibf24 presentation on lincoln university nz's journey

Dorje McKinnon

• Twitter @dorjem• http://dorjem.blogspot.com

Kiwi Intranets

Intranet Manager Training

Day Job

• Photo of my door

Lincoln University

I’ll be impressed if you significantly change anything, universities are hard work.

So begins our journey

Our CMS

http://clone.lincoln.ac.nz/clone

The replacement CMS

The beginning

User interviews

70 of our 600 staff

80 of our students

Academic General

Under Graduate Post Graduate

Academic General

Under Graduate Post Graduate

User roles

Academic General

Under Graduate Post Graduate

User rolesPart time

User’s Digital Workplace

Students were using

• http://learn.lincoln.ac.nz• http://staff.lincoln.ac.nz• http://intranet.lincoln.ac.nz• http://registry.lincoln.ac.nz/lpp• https://lucas.lincoln.ac.nz• http://www.lincoln.ac.nz

Staff were using

• http://learn.lincoln.ac.nz• http://staff.lincoln.ac.nz• http://intranet.lincoln.ac.nz• http://registry.lincoln.ac.nz/lpp• https://lucas.lincoln.ac.nz• http://www.lincoln.ac.nz• http://d-2kw.lincoln.ac.nz/wiki• http://convesation.lincoln.ac.nz• https://www.yammer.com/lincoln.ac.nz• http://librarynet

78 URLs and counting

Strategy

Big fan of Toby Ward’s

Online Strategy

People, served by systems

Finance

Leave

Payrole

HR system

Moodle

Timetable

Operational tool

SharePoint

ActiveDirectory

NOT- systems served by people

PurchasingFinance

Payroll

HR system

Moodle Timetable

Operational tool

SharePointwww

Action while planning

Worry about the 80% not the 20% exceptions

Split Staff and Student intranets !!http://staff.lincoln.ac.nz http://learn.lincoln.ac.nz

Provide Collaboration spaces, with owner defined membership that could be : staff and or student and or alberteinstein@nobelprize.org

Building blocks

Personas

http://intranet.lincoln.ac.nz/Web-Editors/Personas/

Trust – build explicit and implicit trust with key users (Publishing)

http://intranet.lincoln.ac.nz/Web-Editors/Publishing/

The human face of the system

Intranet managerMike Watson

Publish thinking internally

Vision > Objectives > Functionality > Tasks

http://conversation.lincoln.ac.nz/onlineservices

And after breakfast …

Make thinking interactive

Comment

http://conversation.lincoln.ac.nz/onlineservices/?p=173

Like

http://conversation.lincoln.ac.nz/onlineservices/?p=179

Leveraging the steering group• Meetings to realign• Members as advocates

http://conversation.lincoln.ac.nz/onlineservices/?p=189

Journey’s end

Dorje McKinnon

@dorjem

http://dorjem.blogspot.com