iabnz presents… social media marketing october 2010 representing nz's fastest growing and...

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IABNZ presents… Social Media Marketing October 2010 www.iab.org.nz representing NZ's fastest growing and exciting industry 1

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IABNZ presents…Social Media Marketing

October 2010

www.iab.org.nz representing NZ's fastest growing and exciting industry 1

Contents

• Social Media usage in NZ• Social Media trends in NZ• Site usage in NZ• Mobile Social Networking in NZ• Benefits of Social Media Marketing• Most commonly used Tools

www.iab.org.nz representing NZ's fastest growing and exciting industry 2

Social Media – participation is strong and rising

In 2010… (last 12 months), of the adult population:

• 1.8 million New Zealanders interacted with people via social networking sites

• 1.6 million watched online video about products or services they were thinking of buying

• 1.6 million created a profile on a social networking site

• More than 1.4 million read blogs

• 1.1 million interacted with brands or organisations via social networking sites

• 762,000 reviewed products or services online

• 210,000 posted messages on Twitter

Numbers projected based on Nielsen Media Research Panorama Q1 2010 statistics: online universe population aged 18+ of 2,628,000 .

Social Media Usage in New Zealand

• Four in five New Zealand Internet users (81%) sent or shared a photo in the past year• Three quarters (75%) posted (uploaded) photos online and 73 percent sent or shared a link• The biggest increases in social media usage were reading wikis (up 26 percentage points), updating

and creating social networking profiles (up 17 points and 16 points respectively) and looking at others’ social networking profiles (up 16 points)

Source: Nielsen’s 2010 Social Media Report

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Social Network trends in New Zealand

• Social Networks are becoming more deeply incorporated in New Zealanders’ daily lives; as a way of communicating, connecting and reconnecting, sharing, inviting, networking and a variety of other important daily functions.

• New Zealand visits to Social Networking and Forums has experienced growth of 120.2% in over three years (comparing the weeks ending 17 October 2009 and 16 September 2006), second only to the growth in the UK (146.2%). New Zealand, UK and Australian visits to Social Networking and Forums however lags behind other markets monitored by Experian Hitwise as a share of the total online population usage

• Over the past 12 months the US has experienced the largest usage growth of 52.4% (comparing the weeks ending 17 October 2009 and 18 October 2008), followed by Hong Kong growing at 38.6%, Singapore 30.5%, Australia 27.8%, UK 20.0% and New Zealand with an increase of 14.3%.

• The total share of visits in New Zealand by comparison to other markets indicates there continues to be a growth opportunity for Social Networking and Forums to take a larger portion of the population’s online activity. The increasing practicality of the Social Networks is one of the key drivers behind the growth in all countries.

Source: Experian Hitwise

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82%

51%

48%

36%

27%

22%

21%

15%

15%

13%

8%

7%

30%

48%

54%

37%

38%

21%

1%

16%

4%

Facebook

Bebo

Old Friends

MySpace

Twitter

Yahoo! Groups

Friends Reunited

LinkedIn

Spaces/Windows Live Spaces

Google Buzz

Friendster

Ning

2010

2007

Online social networking site usageFigure 2.4 Online social networking sites ever visited (figure represents proportion of online New Zealanders)

Facebook was by far the biggest mover in the social networking category since 2007, and Twitter shows

early potential.

Main social networking site usedFigure 2.7 Main profile

An astounding 79% of New Zealand social networkers

now call Facebook their main social networking

site. In 2007 this figure was just 19%, and Bebo reigned

supreme.

79%

4%

4%

1%

1%

1%

1%

1%

19%

13%

35%

0.1%

3%

5%

2%

5%

Facebook

Old Friends

Bebo

LinkedIn

Friends Reunited

Yahoo! Groups

Spaces/Windows Live Spaces

Twitter

MySpace

2010

2007

24%

4%

23%

27%

2010

2007

Accessed social networking sites via mobile Interested in accessing via mobile in the future

Mobile social networkingFigure 2.22 Incidence and interest in mobile social networking (as a proportion of online social networkers)

There has been an exceptional adoption of mobile social

networking since 2007 and it is being driven by younger

consumers.

Benefits of Social Media Marketing

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The number-one benefit of social media marketing is gaining the all-important eyeball

Commonly used Social Media Marketing

www.iab.org.nz representing NZ's fastest growing and exciting industry 10

By a long shot, Twitter, Facebook, LinkedIn and blogs were the top four social media tools used by marketers, with Twitter leading the pack by only a hair.

Source: 2010 Social Media Marketing Report - SocialMediaExaminer.com

About IAB NZ

www.iab.org.nz representing NZ's fastest growing and exciting industry 11