ibr approach
Post on 05-Mar-2015
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Interest-Based Relational Approach
Wednesday, 31 August 11
What is Interest-Based Relational Approach?
This approach is one of the theories of conflict resolution and it respects individual differences while helping people avoid becoming too entrenched in a fixed position.
Wednesday, 31 August 11
Rules of Interest-Based Relational Approach
Make sure that good relationships are the first priority.
Keep people and problems separate.
Pay attention to the interests that are being presented.
Listen first; talk second.
Set out the "Facts".
Explore options together.
Wednesday, 31 August 11
Steps of Interest-Based Relational Approach
Step One: Set the Scene
Step Two: Gather Information
Step Three: Agree the Problem
Step Four: Brainstorm Possible Solutions
Step Five: Negotiate a Solution
Wednesday, 31 August 11
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