iiba | - user experience discovering and involving …...iiba ®brussels chapter event user...

BrusselsChapterBrusselsChapter

IIBA® Brussels Chapter event

User ExperienceDiscovering and Involving Users

February 21 2017

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Agenda

§ 18:00 Welcome

§ 19:00 A word from our host

§ 19:05 Other events in the BA space

§ 19:10 User Experience:

Discovering and Involving Users

§ 20:30 Networking drink

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With a special thanks to …our speaker our sponsors

Carole de Block

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Other events in the BA space

Calls for speakers are open now !

25 – 27 September 2017Londonirmuk.co.uk/ba2017

3 Oktober 2017Vianen, Utrechtdreamevent.nl

The User eXperienceGoing for a design that delights and engages the user

The 5 planes of UX design

9“The elements of User Experience”Jesse James Garrett

Working together

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Analyst UX designer Developer

Analysis phase/ Sprint 0

Input/feedbackdeveloper

Proposal phase

Start development / Before each sprint

Handover todeveloper

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A word from our host

>€9,0mio 50+

Finance Transporta.on&Logis.cs

Energy&U.li.es

Manufacturing&Services

Society&Government Healthcare

Our exper.se

design services | manage transi2on por5olio | enhance team performance | provide data insights | challenge service strategy | op2mize processes | mo2vate employees | manage service por5olio | design service organisa2ons | build service architecture

| design for ac2on | analyze customer data | coach leaders | implement strategic programs | enhance customer experience | design user interfaces | improve

customer loyalty | manage transi2on | improve business performance | communicate through portals | implement bpm systems

Our offering

•  DESIGN:•  Strategyalignment•  Businessmodel•  ServiceDesign•  ServicePorBolio

•  ORGANISE:•  OrganizaGonmodel•  Governance•  BusinessProcesses•  Sourcingstrategy

•  DELIVER:•  ProjectManagementOffice•  BusinessProcessManagementSystems•  Portaltechnology•  MigraGontoolkits

•  ANALYSE&MONITORING:•  ProcessMining•  DataMining•  VisualizaGontechnologies

•  AnomalydetecGon

•  TRANSFORM:•  Businessrequirements•  ITarchitecture•  ProjectPorBolioManagement•  ChangeManagement•  ServiceManagement

How can we help?

How can we help?

With the use of cuAngedgetechnologies, in collabora2on with

specialistpartners

THANKYOU

Address

ContactUs

Crossroad Consul2ng Schaliënhoevedreef 20H 2800 Mechelen, Belgium

info@crossroad.be Tel: +32 15 283940 VAT BE 0893405632