ikm in nato - disa.mil

IKM in an “Operational” NATO

The only source of knowledge is experienceAntonio de Frutos (NIC-ESP)

Information Manager

JFC Naples HQ

Introduction

Antonio de Frutos, NIC-ESP:• JFC Naples, Information Manager (2009-…)• IKM Governance/IKM Training/IKM Planning/IKM Projects

Before:• JFCNP Command Archivist (2006-2008)• CC-Land Madrid Information Management Officer (2000-

2004)• SP MILREP Registry Head-NATO HQ (1993-1997)

Participation/Member in:• NATO IM Authority Advisory Group (NIMAG) • Bi-SC IKM WG member• Faculty of the NATO IKM course• IKM in Exercises or Operations (Unified Protector, TRJE18,

NMI, STJU-JA20)

Agenda

• NATO Exercises

• Planning

• Execution

• Train as we Fight (TRJE18)

• NATO Missions

• IKM pillars

• Conclusions

• Discussion

NATOExercises

NATO IKM

Exercise Planning

⚫Information Exchange Requirements (IERs)

⚫Functional Services (FS) baseline

⚫Exercise Plan (IKM Annex)

⚫Exercise Operation Plan (IKM Annex)

⚫IKM Plan

⚫Networks (Federation, Access)⚫Markings/Labelling⚫ Accounts

NATO IKMInformation

Exchange Requirements

(IERs)

⚫Who exchanges?NCS, NFS, Nations

⚫What do we exchange? Information items

⚫How do we exchange?Functional servicesNetworks

A B C D

A

B

C

D

NATO IKM

Functional Services

⚫Situational Awareness (Land, Maritime, Air)

⚫Battlespace events

⚫GIS

⚫Meteo

⚫Intel, Planning, Logistics, Personnel, CBRN

⚫CIS (Release, Cross domain)

⚫Messaging

⚫Text based Collaboration (Chat)

⚫Core FS

NATO IKMFunctional

Services

CORE FS EXER CLAS UNCL

OFFICE AUTOMATION MS Office X X X

EMAIL Outlook X X X

WEB SP portal X X

COLLABORATION SP portal X X

DOCUMENT & RECORD MANAGEMENT SP portal X X

DOCUMENT STORAGE Shared

Drives

X X X

TASK MANAGEMENT SP workflow X X

PRESENCE & CHAT Lync X X X

NATO IKM

Networks

⚫PoP, Nodes

⚫Activity network⚫Classified Network⚫Unclassified Network

⚫Cloud vs Deployed

⚫Federation (National networks)

NATOFederation

Mission Network Concept

10

⚫Mission: “Enhanced Operational Readiness &

Effectiveness Today and in the Future”

⚫ Vision: “Day Zero Interoperable Forces”

⚫Current: Operate Together: Exploit our Strategic

Advantage

⚫ Future: Adapt Together: Effectively Transform

Capabilities to Maintain our Edge

NATO IKM

MarkingsLabelling

⚫Ownership

⚫Classification

⚫ Releasability

⚫Markings/Labelling (Data, Information, Knowledge, Records) -Emails – Firewalls

⚫Partner’s digital access to information

NATO IKM

Exercise Execution

⚫ Governance

⚫ Training

⚫ Processes

⚫Knowledge capture

⚫Observations -> Lessons Identified

Train as we Fight(TRJE18)Lessons

⚫ Standardization and Synchronization of IKM Planning and Procedures

⚫ IKM needs to bridge the existing gap between the CIS and OPS communities.

⚫ IER drafting process needs clear delineation of roles and responsibilities.

⚫Pre-exercise CIS/IKM Training and education

⚫ Establishment of a resilient CIS mission-oriented domain that keeps the operational user’s confidence in the network

NATO Missions

14

NATO Missions

15

⚫Information & Knowledge Management Objectives

⚫IKM superiority

⚫Command and Control

⚫Preservation of information of permanent value

⚫3 IKM pillars

⚫People

⚫Processes

⚫Technology

3 IKM

pillars

Technology

⚫C2 CIS Service Matrix (HW+SW x User x Location)

⚫Credentials: Access, Email, Permissions, Roles

⚫Markings/Labelling

⚫Functional Services Baseline: Changes=$

⚫Service Level Agreement (SLA)

Processes

⚫Leadership’s Vision

⚫Operational Battle Rhythm vs Decision Making

Process

⚫CoPs/CoIs: Working Groups, Boards, Action

teams

⚫Mission diary

⚫Operational Records: Permanent value

⚫Business Continuity Plan (PACE)

⚫Lessons Learned

IKMProcesses

⚫CG Registry (IKM-Hub)

⚫Tasking: Action Matrix

⚫Preparation of Meetings: Agenda, Time

management, RODs

⚫ Sharing and Collaboration

⚫Automation of Requests

⚫Data migration: Shared drives -> Portals

⚫K-collection

People

⚫Crisis Establishment: Turnover

⚫Partners

⚫Leadership – New D&G

⚫Governance: IKMWG, IKMB, IKMSOs

⚫Knowledge transfer

⚫Training

⚫Ask-Call-Chat peers (Colleagues, SMEs,

Counterparts, etc.)

⚫Set up team meetings; attend training; (look for

mentors, coaches, etc.)

⚫Attend All Hands, Meetings, Training, etc.

⚫Use tools: publish your knowledge (Portal); access

and read (SOPs, SOIs, RODs, HOTO, etc.)

⚫Social: Coffees, Breakfast, Dinners, Sports, etc.

⚫BE PROACTIVE!!

People

K-Transfer/Capture

People

Training

⚫FOGO: IKM Senior Officer Brief

⚫ALL⚫Inception/Newcomers

⚫IKM Basic Brief

⚫Hands-on in situ

⚫Awareness campaign

⚫IMSOs⚫TORs

⚫IMSO package

⚫IMWG

NATOIKMCoI

Education

⚫NIMAG portal

⚫NATO IKM course

⚫NATO Lessons Learned Course

⚫NATO Alternative Analysis Course

⚫NATO Education & Training Courses (Global Programming, SAT, Q&A)

⚫NATO School Oberammergau

⚫NATO CIS School

Contact

Antonio de Frutos

LinkedIn profile

a.defrutos@jfcnp.nato.int

antoniodefrutostoyos@gmail.com

Office: +39-081-721-5470

Cell: +39-3337346059

https://jfcnaples.nato.int/

Discussion

IKM in an “Operational” NATO

The only source of knowledge is experienceAntonio de Frutos (NIC-ESP)

Information Manager

JFC Naples HQ