information centers and meeting areas
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1Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Information and Meeting CentersIntroduction
Marek Piatkowski – October 2016
Thinking win, Win, WIN
2Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Introduction - Marek Piatkowski Professional Background
Toyota Motor Manufacturing Canada (TMMC) - Cambridge, Ontario from 1987-1994
TPS/Lean Transformation Consulting - since 1994 Professional Affiliations
TWI Network – John Shook, Founder Lean Enterprise Institute (LEI) – Jim Womack Lean Enterprise Academy (LEA) – Daniel Jones CCM/CAINTRA – Monterrey, Mexico SME, AME, ASQ, CME
Lean Manufacturing Solutions - Toronto, Canada
http://twi-network.com
3Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
4Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Workplace Information Center
Information boards located on the manufacturing floor. Used by Managers and Supervisors to post, track and review:
Status of daily production Operational availability of Equipment Daily issues and concerns Problem solving and Kaizen activities
Purpose of Information Centers: Record, share and evaluate performance of the system Minimize response time to identify and solve problems Involve and focus support teams on priority actions Share information with all the people involved, at the same time,
within a minimum lead time
5Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Types of Information Boards
Level I Company Information Board.
Level II Information Boards for a Value Stream or a Product Line. These are
called Shop Floor Manager or Value Stream Leader Boards. Level III
Information Boards for a Work Cell or a Production Area. These are also called Supervisor or Group Leader Boards
6Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Workplace Information Center
Three types of data:
1. Current daily information
2. Monthly or weekly trends
3. Problem solving activities
100%90%
80%70%
60%50%
40%30%
40%50%
Daily Results
2/3 3/3 4/3 5/3 7/3 8/3 9/3 10/3 11/3 12/3
Y-A
xis
X-Axis
M onthly T rends
Concern Action Leader Dates
Daily Cor rect ive A ct ion Plan
3
2
1
7Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
What are “Key Performance Indicators” - KPIs Key Performance Indicators (KPIs) are a set of quantifiable measures
that a company uses to gauge its performance over time KPIs are used to determine a company's progress in achieving its
strategic and operational goals, and also to compare a company's finances and performance against other businesses within its industry
Key Performance Indicators should be avital navigation instrument used by management to understand whether their business is on a successful voyage or whether is veering off the prosperous path
Whatever Key Performance Indicators are selected, they must reflect the organization's goals, they must be key to its success, and they must be quantifiable (measurable)
KPIs must be specific, measurable, achievable, relevant, time-bound and must have a clear target
8Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
What information do we collect – what do we measure?
SAFETY QUALITY DELIVERY PRODUCTIVITY COST PEOPLE
9Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Information and Meeting Centers: To display and update all date and information related to
Team’s activities To conduct review meetings To review progress of continuous improvement activities To provide a place for operators and Team Leaders to work on
the administrative aspect of their job: updating charts, summarizing results, writing and completing forms and reports
10Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Team Meetings: To conduct meetings between employees, TLs and
supervisors To conduct meetings between supervisors and support team
members To provide a place for Project Teams to meet To review current situation – document any issues and
problems
11Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Kaizen / Continuous Improvement Project Boards: To show progress of improvement activities To conduct review meetings in front of the board To promote improvement activities
12Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Work Center (Supervisor) Boards: To summarize status of all work activities Focus on performance, quality, delivery, people, safety,
machine status, etc … To review information on regular basis
Updating Production Boards
15Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Information Centers: Who is responsible for updating the information How frequently is the information updated What type of information needs to be displayed
Daily Management Review
Daily Management Review
Departmental Information Center
Departmental Information Center
Company Information Center
Company Information Center
Company Information Center
Departmental Information Center
Departmental Information Center
Work Center / Team Information Center
Work Center / Team Information Center
Work Center / Team Information Center
Departmental Information Center
Departmental Information Center
33Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Production Boards Recommendations
As visual as possible – be able to “read” the information at a glance
Limited number of computer generated charts and graphs Standard templates and formats throughout the company are
recommended Easy to update Easy to understand Create a “flow” of information
34Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
Changing the World. One Transformation at a timeThis presentation is an intellectual property of W3 Group Canada Inc.
No parts of this document can be copied or reproducedwithout written permission from:
Marek PiatkowskiW3 Group Canada Inc.iPhone: 416-235-2631
Cell: 248-207-0416
Marek.Piatkowski@rogers.comhttp://twi-network.com
Thinking win, Win, WIN
35Marek.Piatkowski@Rogers.com
Information and Meeting Centers Introduction
Thinking win, Win, WIN
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