insidetrack: addressing the 5 truths of higher education

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InsideTrack: Addressing the 5 truths of higher education

Confidential © InsideTrack, 2014

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Truth #1: Higher education is essential to a productive society and global economy

Expanding involvement in higher education positively impacts:

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•  Individuals •  Families

•  Communities •  Countries

•  Global Prosperity

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Truth #2: Getting students to finish takes work

Only 54% of college students graduate within 6 years

Even at private 4-year colleges, fewer than 70% finish in 6 years

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“Post-Traditional” is the new normal •  First generation •  Low income •  Working adults

Truth #3: Improved access has resulted in a much more diverse student body

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Only 15% of students live on-campus at 4yr colleges

36% are >25yrs old 32% work full time

23% are parents

•  Raising families •  Attending part-time •  Learning online

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Truth #4: Colleges need to increase attainment while lowering tuition and controlling costs

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Truth #5: Most graduates are underprepared for life after school

Only 11% of business leaders strongly agree that higher education institutions in this country are graduating students with the skills and competencies their businesses need. (Gallup/Lumina 2013)

How well prepared are most applicants with the knowledge and skills they need to do the job? (FTI Consulting, Hiring Survey 2011)

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Our idea in 2001: Coaching is widely accepted for top athletes, executives…why not students?

“No one coaches themselves to Olympic levels of success. They all had a coach to structure their practices, to correct their trajectories and to the keep them motivated.”

Dr. Angela Duckworth Assistant Professor of Psychology

University of Pennsylvania

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Fast forward to today: 100s of studies show that coaching improves student outcomes

The results are clear: coaching had a clear impact on retention and completion rates, and the results do not change when we control for key demographic factors. Also, expenditures on coaching are much smaller than the costs of other methods to encourage persistence in college.

Professor Eric Bettinger

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Featured in research by:

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In fact, coaching is beneficial across the entire student lifecycle

Enrollment Coaching •  Conversion (inquiry, app, admit) •  Yield (melt prevention) •  Strong Start (prep for success)

Success Coaching •  Transition (first 2 terms) •  Continuation (on-demand, trigger-based) •  Special populations (military, Pell, FG, etc.) •  Special situations (probation, stop-out, etc)

Career coaching •  Structured •  Structured + Ad Hoc

Enrollment growth and diversity Competitive differentiation

Improved efficiency Valuable market insights

Higher retention and completion Tailored student experience

Improved operational effectiveness Valuable student insights

Better career readiness Stronger employer relations

Stronger alumni relations Brand differentiation

Prospective Students Enrolled Students Graduating Students

10-15% more students Streamlined enrollment

processes

15% higher persistence / graduation

Continuous operational improvement

Better Career Preparedness

Improved alumni / employer

satisfaction

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Coaches help students develop the non-cognitive (“soft”) skills that make them successful

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Grit Growth Mindset Use of Support Self-Awareness Positive Self-Concept

Global Perspective

At Start After Intervention College or workforce readiness

Conceptual Non-Cognitive Profile of a Student, Before and After Coaching

…and that employers believe are lacking in today’s graduates

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Coaching addresses the ACTUAL reasons why students drop

Academics are not the main reason students leave college

? Unknown

Academics

Commitment to Graduation

Managing Commitments

E!ectiveness

School Community

7%

? Unknown10%

15%

Commitment to Graduation9%

3%

E!ectiveness13%

25%

Managing Commitments3%

11%

Academics8%

35%

School Community7%

+ Health & Support

$ Finances14% $ Finances

20%

12%

+ Health & Support8%

TRADITIONAL POST TRADITIONAL

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•  700K+ students coached •  Adding 125K+ students

per year •  10K+ coach-student

meetings/week

Generating rich data on the student experience and the operational effectiveness of institutions

Robust, scalable IT

Analytic excellence

Multi-channel coaching

Operational effectiveness

Thanks to smart investments in our people, data and technology, we can do it at scale

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InsideTrack benefits society by supporting individuals and organizations in their pursuit of potential

Data Analytics

Behavioral Sciences

Technology Policy & Finance

And we’re always looking for partners equally dedicated to transforming higher education

In a nut shell, using a blend of people, data and technology…

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Pete Wheelan Chief Executive Officer Pete.Wheelan@InsideTrack.com

Kai Drekmeier Founder and President Kai.Drekmeier@InsideTrack.com

CONTACT US

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Unlocking human potential since 2001

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