introducing agile ways of working to increase · things and take risks. be positive about our city....

Sponsored by

@CIPD_Events

#cipdACE

Chaired by

Warren Howlett

Head of HR Content and Product

CIPD

Introducing agile ways of working to increase collaboration and innovation

Stockport

Tameside

Oldham

Rochdale

Trafford

Salford

Manchester

Wigan

Bolton

Bury

Salford then and now…

A key point in time…

…if we wanted

something different we

needed to do something

different!

#LeadingSalford

…more leadership,

less management...

…coaching and support to

others…

Support people

who want to

undertake new

things and take

risks.

Be positive about

our City.

Motivate and value employees - move from blame to learning.

Listen to understand not to defend.Provide opportunities for team members to

discuss problems and issues.

Recognise opportunities

for people to use their

strengths..

Provide opportunities for

people to learn.

Model positive

behaviour.

Give people the

freedom to use

their initiative.

Expect high standards,

mediocrity unacceptable.

Be a team player

#LeadingSalford

Developing leaders

with the skills and

behaviours to

successfully

lead & empower

others to shape our

city

Values-based leaders

who achieve results

through and with

others, taking a place

and whole system

approach

#wecandoit

Be a team player

“This re-tweet captures what I believe!

Leaders serve the people who serve people - it’s all

about people even in this advanced technological &

digital era...

…making things happen and achieving our vision for a

better & fairer Salford (including our Great 8 and

organisational values) is all about how we relate to each

other!

The ‘organisation’ or ‘system’ isn’t something external to

ourselves. Also, Tom Peters reminds us that what we do

isn’t just a customer transaction but it’s about facilitating

and supporting vibrant communities!

Very motivational and great to see.”

Salford City Mayor

The Salford way…

…organisations only

exist because of

people…

#PeopleCentred

Values at the heart…

Valuing our people –

recognising the Spirit

of Salford

…a values driven

people centred

organisation is easy

to build if you have

great people to build it

with…

#ValuesBased

Co-production…

…those who do the work

lead the change!

…having people at the

heart of everything, co-

design, having a voice,

listening, empowerment

and ownership….

# WeCanDoIt!

Empowering people to

make a difference…

“You get the best effort

from others not by

lighting a fire beneath

them, but by building a

fire within.” Bob Nelson

#Ownership

Bring all this together

and you get a flavour

of the #spiritofsalford

People centred and

values based – it’s

just the way we do

things!

Why not take a

look…

Curiosity didn't kill the cat - agile innovation the

giffgaff way

Steve Wells

It doesn’t really

matter what

process you

use…

It’s all about the

mindset

What are we trying to achieve?

What are we trying to achieve?

What are we trying to achieve?

A long time ago in an office far away…

NPS

NO. OF APP

USERS

APP STORE

RATING

SUPPORTRESPONSE

TIME

Value

Risk

Experimentation

Team Makeup

Recruitment

A long time ago in an office far away…

Coaching

Speed Dating

Difficult Conversations

Difficult Conversations

Agile Stooges…

KanbanGame

Takeaways

• Agile…

• Is not about processes

• Is about creating the right environment/culture

• Is about learning fast

• Relies on non-disempowerment

• Relies on organizational collaboration