introducing agile ways of working to increase · things and take risks. be positive about our city....
TRANSCRIPT
Sponsored by
@CIPD_Events
#cipdACE
Chaired by
Warren Howlett
Head of HR Content and Product
CIPD
Introducing agile ways of working to increase collaboration and innovation
Stockport
Tameside
Oldham
Rochdale
Trafford
Salford
Manchester
Wigan
Bolton
Bury
Salford then and now…
A key point in time…
…if we wanted
something different we
needed to do something
different!
#LeadingSalford
…more leadership,
less management...
…coaching and support to
others…
Support people
who want to
undertake new
things and take
risks.
Be positive about
our City.
Motivate and value employees - move from blame to learning.
Listen to understand not to defend.Provide opportunities for team members to
discuss problems and issues.
Recognise opportunities
for people to use their
strengths..
Provide opportunities for
people to learn.
Model positive
behaviour.
Give people the
freedom to use
their initiative.
Expect high standards,
mediocrity unacceptable.
Be a team player
#LeadingSalford
Developing leaders
with the skills and
behaviours to
successfully
lead & empower
others to shape our
city
Values-based leaders
who achieve results
through and with
others, taking a place
and whole system
approach
#wecandoit
Be a team player
“This re-tweet captures what I believe!
Leaders serve the people who serve people - it’s all
about people even in this advanced technological &
digital era...
…making things happen and achieving our vision for a
better & fairer Salford (including our Great 8 and
organisational values) is all about how we relate to each
other!
The ‘organisation’ or ‘system’ isn’t something external to
ourselves. Also, Tom Peters reminds us that what we do
isn’t just a customer transaction but it’s about facilitating
and supporting vibrant communities!
Very motivational and great to see.”
Salford City Mayor
The Salford way…
…organisations only
exist because of
people…
#PeopleCentred
Values at the heart…
Valuing our people –
recognising the Spirit
of Salford
…a values driven
people centred
organisation is easy
to build if you have
great people to build it
with…
#ValuesBased
Co-production…
…those who do the work
lead the change!
…having people at the
heart of everything, co-
design, having a voice,
listening, empowerment
and ownership….
# WeCanDoIt!
Empowering people to
make a difference…
“You get the best effort
from others not by
lighting a fire beneath
them, but by building a
fire within.” Bob Nelson
#Ownership
Bring all this together
and you get a flavour
of the #spiritofsalford
People centred and
values based – it’s
just the way we do
things!
Why not take a
look…
Curiosity didn't kill the cat - agile innovation the
giffgaff way
Steve Wells
It doesn’t really
matter what
process you
use…
It’s all about the
mindset
What are we trying to achieve?
What are we trying to achieve?
What are we trying to achieve?
A long time ago in an office far away…
NPS
NO. OF APP
USERS
APP STORE
RATING
SUPPORTRESPONSE
TIME
Value
Risk
Experimentation
Team Makeup
Recruitment
A long time ago in an office far away…
Coaching
Speed Dating
Difficult Conversations
Difficult Conversations
Agile Stooges…
KanbanGame
Takeaways
• Agile…
• Is not about processes
• Is about creating the right environment/culture
• Is about learning fast
• Relies on non-disempowerment
• Relies on organizational collaboration