it q&a series faculty meeting june 3, 2014 tim unten, mba

IT Q&A SeriesFaculty MeetingJune 3, 2014

Tim Unten, MBA

Keyboard Shortcuts [Tab] – move to next field

[Shift]+[Tab] – move to previous field

[Ctrl] + [C] – Copy

[Ctrl] + [X] – Cut

[Ctrl] + [V] – Paste

[Ctrl] + [A] – Select All

[Ctrl] + [Z] – Undo

[Ctrl] + [Y] – Redo

[Windows ] + [Left Arrow] – Move window to left-half of screen

[Windows ] + [Right Arrow] – Move window to right-half of screen

[Windows ] + [Up Arrow] – Maximize window

Take a Screen Shot Windows

Press [Print Screen] key

Paste to an email, document, photo editor, etc.

Mac OSX Press [Command] + [Shift] + [3] keys

Advanced Print Screen Windows

Copy the active window to the clipboard

Press [Alt] + [Print Screen] keys

Mac OSX Copy a specific area of the screen to the desktop

Press [Command] + [Shift} + [4] keys

Solid State Drives “SSD” Alternative to Hard Disk Drives “HDD”

Pros: Faster boot times, resistant to shock

Cons: Higher price per gigabyte, and lower capacity than HDDs

Older computers running at least an Intel Core2 Duo CPU may benefit from SSD upgrade

Strongly consider getting an SSD for new computers (especially laptops)

Note: An SSD upgrade does not guarantee a faster computer if you have issues related to the network, or other part of the system.

Video Chat - VSee More secure and functional alternative to Skype

Allows screen sharing

Group video chatting

Free!

https://vsee.com/ Tip: Register with a .edu email account and get the “Plus” upgrade for free. “Plus”

accounts grant unlimited screen sharing and technical support.

Note: Only the paid subscriptions are HIPAA compliant. Do not use this to discuss sensitive information!

Email Large Files - UH File Drop Office 365, Exchange Online

DOP email attachment size limit is 25MB

But other institutions may have lower thresholds and may block large attachments

Use the UH File Drop service to “send” up to 800MB of files

Must have a UH @hawaii.edu email address

Do not use this to send unencrypted sensitive data!

1. Login to https://www.hawaii.edu/filedrop/

2. Upload files

3. Send link to recipients

Windows XP and MS Office 2003 Official support ended on April 8, 2014

Upgrade, discard, or keep offline

Heartbleed & Password Management Hackers may have exploited a bug on many websites to steal passwords

Change all of your online passwords!

Password Manager: LastPass.com Create and store strong & unique passwords for all websites

Passwords sync across web browsers and computers

Auto-fill usernames and passwords

Memorize just one Master password (you better not forget this!)

Mobile support requires LastPass Premium for $12/year

Is LastPass Safe? https://helpdesk.lastpass.com/getting-started/introduction/why-is-lastpass-safe/

Questions? Submit your IT questions UntenT@dop.hawaii.edu

PowerPoint slides will be posted on our website http://blog.hawaii.edu/dop > Resources > IT Tips & Guides

Direct Link http://blog.hawaii.edu/dop/resources/it-tips-guides/

NEXT PRESENTATION

Outlook Tips Automatic BCC

Recurring Appointments

Turn off new email notifications

Encryption

Web Meetings - Halawai (Adobe Connect)

Backup Personal Data - Google Drive

Secure Emailing – UCERA Gmail

SharePoint

Excel Tips AutoFill

ARCHIVES

PowerPoint Tips Merging two files

Animations

Pin Frequently Used Programs and Files to the Taskbar (aka Jump Lists) Pin Programs

Goto Start > All Programs > Find your program > right click > Pin to Taskbar

Pin Files Open file

Right click the program in taskbar > Hover to the right of the file name > Pin to this list

Stickies Post-it notes for your desktop

Download http://www.zhornsoftware.co.uk/stickies/download.html

Take a Screen Shot Windows

Press [Print Screen] key

Paste to an email, document, photo editor, etc.

Mac OSX Press [Command] + [Shift] + [3] keys

Lync Instant Messaging

Voice Calling Mic Required

Video Calling Mic & Webcam Required

Screen Sharing

Presence

Download

http://www.microsoft.com/en-us/download/details.aspx?id=35451

TeamViewer Remote Desktop Support

Download

http://www.teamviewer.com/en/download > QuickSupport

Word Track Changes

Endnote – Citations/Reference Manager Trial Version Download

http://endnote.com/downloads/30-day-trial

Full Version available through UH ITS Site License Office

$25 per license per year Expires every June