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Post on 29-Jun-2020
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Email – Web – Mobile
Itinerary
ItineraryGlobal
Multichannel
Personalization
Trip disruption
Compliance
2CWT Confidential & Proprietary. Do not distribute.
T R AV E L
M A N A G E R S
for
Support the travel program
of our global and multi-
national clients
Compliant booking
offers and suggestions
T R AV E L E R S
for
Unified itinerary experience
across all myCWT channels
Easier integration with travel
& expense processes
Saves time and boosts
productivity through
actionable format
I T I N E R ARY
Key Functionalities:
Key functionalities on the Itinerary detail page:• See on a map• Share with a colleague• Download as a PDF• Print itinerary• Flight check in• Safety & Security updates
Online
Key functionalities:
• Safety alerts notifications
• Flight status& gate changes
notifications
• Flight check-in
• Missing hotel advisory
• Calendar meetings sync
• Manually edit items
• Share with a colleague
• Import personal itineraries
to be integrated in the
application
Mobile
Key messages highlighted
CWT Service Center and Emergency Service Center contacts
Compliance messaging (hotel missed bookings, trip alternatives)
Waitlisted air segments
Airline baggage allowance
Advanced interactions
One-click requests for cancellation or ticket-issuance (not available in NORAM)
Calendar synchronization
Direct links to myCWT online
Link to airline check-in
Mobile layout
Global solution
2.6 M emails sent monthly worldwide
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