july 2010 onramp systems inc. legal onramp acla: innovation + it: is there a“new normal” for...
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July 2010
OnRamp Systems Inc.
Legal OnRamp
ACLA: Innovation + IT:Is There A“New Normal” For Law?
Legal OnRamp
2
Putting Value Into Practice
OnRamp Systems Confidential
Law Normal v. Enterprise Normal
INSIGHT
Fear: Eliot Spitzer
“How always
been done”
“If it ain’t
broke”
More is better
Can’t measure
Prices go up
INFORM-ATION
Fear: China Competitor
“How can we
do better?”
“Somewhere
a 26-yr old”
Better is better
Everythingmeasured
Prices go down
Legal OnRamp
3
Putting Value Into Practice
OnRamp Systems Confidential
Consensus … or
Legal OnRamp
4OnRamp Systems Confidential
Organic
• innovators - • early adopters • early majority - • late majority - • laggards -
Where Are We?
Legal OnRamp
5
Putting Value Into Practice
OnRamp Systems Confidential
Law Normal v. Enterprise Normal
INSIGHT
Fear: Eliot Spitzer
“How always
been done”
“If it ain’t
broke”
More is better
Can’t measure
Prices go up
INFORM-ATION
Fear: China Competitor
“How can we do better?”
“Somewhere a 26-yr old”
Better is better
Everythingmeasured
Prices go down
Legal OnRamp
6
NEW NORMAL
Defined Quality
Technology-enhanced
Process Innovation
ClientIntimacy
AlternateStaffing
PredictablePricing
Legal OnRamp
7
Putting Value Into Practice
OnRamp Systems Confidential
Legal OnRamp
8
Putting Value Into Practice
OnRamp Systems Confidential
Answer – or Best Starting Point -- in Your Network
Legal Dept
Firm 1
Firm 3
Peers
Firm 2
New model service
s
Web
“Is there a template for that kind of deal,tied to term sheet?” “How are other
Companies doing ‘ValuePricing’ engagements?”
“We’re not the first companyto establish global privacypolicies -- let’s not re-invent the wheel.”
“What did we agree with Bank of Dakotaon that indemnityclause issue?”
“Can we get our firmsworking on our platformto drive efficiency?”
“Can we create more self-help for repeatclients?”
“How’s everyone elsedealing with ‘agencyfees’ in Indonesia?”
“Can we got our wholeteam on same pagefor day-day stuff?”
Legal OnRamp
9
Putting Value Into Practice
OnRamp Systems Confidential
Playbook Volume Agreements – 4% Savings
Mine experience Structured content across
high volume commercial work
Harmonization of Practice Moderation, email
integration/notification Changes automatically
captured as versions Help in playbook
generation
Law Dept
Complexity
Day-Day
Volume
Firm
Playbook (30%)
30% spend
15% savings
Legal OnRamp
10OnRamp Systems Confidential
How Does Normal Change?
• innovators - • early adopters • early majority - • late majority - • laggards -
Where Are We?
Legal OnRamp
11OnRamp Systems Confidential
How Does Normal Change? Will Australia Lead?
• innovators - • early adopters • early majority - • late majority - • laggards -
Where Are We?
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