key factors to customer loyalty

Post on 16-Apr-2017

2.425 Views

Category:

Services

2 Downloads

Preview:

Click to see full reader

TRANSCRIPT

CUSTOMERLOYALTY

Key Factors to

"Companies that prioritizetheir customer's experiencegenerate higher profitsthan their competitors"

60%

- Emmet C. Murphy

What are the key factors to

Customer Service?

PRACTICE WHATYOU PREACH

If you promote special deals orproducts a certain way, always

follow through on what you promised

COMPLAINTS FROM THEIRPOINT OF VIEW

UNDERSTAND

RIGHT PEOPLEINVEST IN THE

LISTENto suggestions

ADDa loyalty program

CHECK OUTTHE FULL BLOG AT

WWW.GETSMARTGLOBAL.COM/BLOG

top related