kmw 2016 knowledge risk workshop - green chameleon€¦ · patrick lambe km world 2016 types of...
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TypesofKnowledgeRisk
• KnowledgeContinuity
• KnowledgeArticulation
• KnowledgeOutsourcing
• KnowledgeAcquisition
Howdowedetect,avoid,mitigatetheserisks?© Straits Knowledge 2016
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods
Knowledgeembeddedinpeople’sabilitytoperformatask,usuallyacquiredthrough
trainingandpractice.
ExplicitknowledgecodiLiedintext,pixels,bytes,etc.
Implicitknowledge,embodiedinwaysofworking,butnotcompletelyexplicit.
Sociallydistributedknowledge,when
knowledgeneededtoperformanactivityresidesinother
people.
Anabilitytoidentifytrendsandpatternsaroundus,andtorespondeffectively.
Innateknowledgethatoccursnaturallyinsomepeople;cannotbereplicated.
TypesofKnowledge
© Straits Knowledge 2016
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods
SOP,policies,guidelines,mediaLiles,databases
Writingskills,researchskills,analyticalskills,
projectmanagementskills
WritingtoaspeciLicaudience,spottingtrends,detectingfraud,anticipating
issues
Specialcapabilities,e.g.infashiondesign,sports,languages
Industrypartners,serviceproviders,
governmentministries,sponsors,donors
Gettingstakeholderbuy-in,customerengagement,organisingevents
GenericExamples
© Straits Knowledge 2016
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods
TrainingSharingthrough
communitiesofpractice,DocumentationbySOPs
Sharingthroughcommunitiesofpractice
TeambuildingSharingsessions
Networkingsessions
Sharingthroughcommunitiesofpractice,MentoringandCoaching
JobplacementExpertiseinterviews,smallgroupsharing,
storytelling
Document/records/informationmanagementDocument/datasharingplatforms
TrainingprovisioninclOJTSharingthrough
communitiesofpracticeMentoringandCoaching
Headhunt
KnowledgeManagementInterventions
© Straits Knowledge 2016
Potential knowledge flows: Teams review each others’ maps to identify knowledge assets that
would help their activities
Relationships
Methods
KnowledgeContinuity
© Straits Knowledge 2016 www.straitsknowledge.com
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods
KnowledgeAcquisition
© Straits Knowledge 2016 www.straitsknowledge.com
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods
KnowledgeOutsourcing
© Straits Knowledge 2016 www.straitsknowledge.com
Documents&Data
Skills
Experience
NaturalTalent
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods Coordina)on
Learning Remembering+
KnowledgeArticulation
© Straits Knowledge 2016 www.straitsknowledge.com
Documents&Data
Skills
Experience
NaturalTalent
Relationships
Methods
TrainingSharingthrough
communitiesofpractice,DocumentationbySOPs
Sharingthroughcommunitiesofpractice
TeambuildingSharingsessions
Networkingsessions
Sharingthroughcommunitiesofpractice,MentoringandCoaching
JobplacementExpertiseinterviews,smallgroupsharing,
storytelling
Document/records/informationmanagementDocument/datasharingplatforms
TrainingprovisioninclOJTSharingthrough
communitiesofpracticeMentoringandCoaching
Headhunt
KnowledgeRiskMitigation
© Straits Knowledge 2016
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