knowledge management. discipline that promotes an integrated approach to: identifying, retrieving,...

Knowledge Management

Knowledge Management Discipline that promotes an integrated approach to:

identifying, retrieving, evaluating, and sharing

an enterprise’s tacit and explicit knowledge assets to meet mission objectives.

50 schools in 16 districts

Modi Reaches 500 Million Students on Teachers’ Day

Care International Videoconference. Combating Bonded Labor (Haliya) in Nepal - March 9.

India: Government has allowed video conferencing for Annual General Meetings and board meetings for a flexible communication and to solve effectively the public issues on time without making delays.

Virtual Recruiting Office with the Cisco TelePresence System 1100

Cisco TelePresence System 3200 Series

KM Thoughts

“KM is a JOURNEY not a DESTINATION”

-Warick Holder

What is Knowledge?Source: R. Ackoff’s “Pyramid to Wisdom” (1989, 1996)

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Data

Information

Knowledge

Wisdom

Raw / hard facts

Collection of related data with context and perspective

Organized information that provides guidance or initiates action

Understanding that permits knowledge to be used

Knowledge Assets (KA)

= People knowledge

= Media-based

ExplicitExplicitWritten down

TacitTacitin People’s head

Individuals

Paper-based

Multimedia

Digitally-Indexed

Digitally-Active

Intellectual Property © ™ (sm)Patents

Groups

Types of Knowledge

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Explicit Knowledge Knowledge that is written down – and thus, easily recorded, shared, tracked, and measured, as well as editedor improved by others.

Tacit KnowledgeKnowledge in your head. What you know but cannot easily share that lets you do a better job.

Agents of Knowledge

SECI Model

Let’s share…? We do to manage: Data Information Knowledge

To reflect individual and organizational wisdom (approach) & What are the challenges we face on knowledge sharing in an organizations

Time: 15 min group discussion : 5 min each group presentation

Pillar’s of KM

Implementing and Maintaining KM

KM

Who’s Responsible?

Why Implement KM?

IT’s Role in Implementing

Maintaining KMS

Strategy for Implementing

Knowledge is not located in central repository;

Knowledge is not organized for easy search;

Knowledge security is not guaranteed

KM: Challenges

KM: Challenges

Increasing Speed of Uptake of Technology

35 Year 13 Year 5 Year 1 Year

100 Million in 6 Month

50 Million

Footprints in Nepal

Mobile and Internet in Nepal

92.68%२ करो�ड ४५ लाख ५६ हजारो

Tele Density (२६४९५५०४ मध्ये�)

33.15% ८७ लाख ८३ हजारो

Internet Penetration

MIS Report of NTA, Ashad 2071

Footprints in Nepal

Footprints in Nepal

Footprints in Nepal

Footprints in Nepal

Thank You