leadership in public service

Leadership in Public Service:It’s a Choice –Not a Position

Michael EulissPresident and Founder

Objectives

• Have a clear view of “true” leadership

• Understand: I'm not "in charge" so how can I be a leader?

• Understand: I am "in charge" but I need to grow in my leadership skills.

• Understand: What do organizations look like when leadership is reserved for supervision?

• Understand the significance of ownership and legacy as it relates to performance and professionalism.

“True Leadership”

Mental Exercise

• When you hear “Great Leader” who comes to mind?

• What qualities do they possess that make them great?

Great Leadership

Visionary

Takes Ownership

Teacher

Inspiring

Humble

High Standards

Authentic

Effective

Communicator

Empathetic

Courage

Makes Us All Better

AISL Leadership Maxims - lē-dər-ship • Leadership does not require a title or perfection.

• Authority is always given or taken. Leadership is ALWAYS a CHOICE!

• There are many people “in charge” who are not leaders.

• There are many leaders who are not “in charge”.

• “We are all leading, all the time” (Remove “Just”)

• “Leadership is about who I am as much as it is about what I do”

• Leaders see the people they serve as heirs, not slaves.

• Great leadership is an art.

• Controlling people produces bureaucracy and rebellion

Are we a profession?

synonyms: career, occupation, calling, vocation, line (of work), walk of life, job, business, trade, craft

pro·fes·sionprəˈfeSHən/

noun

plural noun: professions

a paid occupation, especially one that involves prolonged training

and a formal qualification.

Are we a profession?

“Police (public safety) will not become a profession until the year 2050 …”

-Bill Tofoya

Are we a profession?

Are we a profession?

The Leader’s First Question:

What part of the problem do I OWN?

USA Perception of Safety(When asked the question – “Do you feel safe walking at night?”)

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Yes No

25%

75%

Honesty/Ethics in Professions

8

9

20

47

54

69

69

70

70

82

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Members of Congress

Car Salespeople

Lawyers

Clergy

Police Officers

Medical Doctors

Military Officers

Pharmacists

Grade School Teachers

Nurses

% who said Very High or High

I am not “in charge” How can I be a leader?

“We’re all leading, all the time”

I am “in charge” but I need to grow in my leadership skills…

Are you approachable?

“Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them.

They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.”

-Colin Powell

Leadership - lē-dər-ship

Chief

Executives

Mid-Managers

First-Line Supervisors

Line Employees – Sworn and Non-Sworn

Citizens

Jack Welch On Bureaucracy

“Bureaucracy frustrates people, distorts their priorities, limits their dreams and turns the face of the enterprise inward.”

Cycle of Effectiveness

Effectiveness

Time Range

Preference

Practice

Purpose

Practice

Jack Welch on Bureaucracy

“But the allure of bureaucracy… (Power! Greed! Selfish ambition!)

…is part of human nature and hard to resist.”

Jack Welch

CEO General Electric

Leadership - lē-dər-ship

Citizens

Line Employees – Sworn and Non-Sworn

First-Line Supervisors

Mid-Managers

Executives

Chief

Leadership is a Balance of Two Things…

• Relationships

• Productivity in relation to the mission

We must look at both

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Jan Feb March April May Jun Jul Aug Sept Oct Nov Dec

Relationship-Focused

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Jan Feb March April May Jun Jul Aug Sept Oct Nov Dec

Production-Focused

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Positively Neutral

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Jan Feb March April May Jun Jul Aug Sept Oct Nov Dec

Relationships

Productivity

Relationships

Productivity

Barriers to Leadership

Barriers to Leadership

• Validation

• Wounds

• Work Ethic

• Expecting Perfection – Not forgetting the past

• Depth

• Fear

• Arrogance

The Leader’s First Question:

What part of the problem do I OWN?

Final Thoughts

“The first responsibility of a leader is to define reality.

The last is to say “Thank You”

In between the leader is a servant.”

Max Depree

Thank You!

Servantleadershiplife.org

michael@servantleadershiplife.org | 336.793.2470

Questions?