lean helping to erase boarders between business and it | roman smirak | ltg-15

© 2

012

Tie

to C

orpo

ratio

n

Business Driven ITErase boarders between Business and IT

Roman Šmiřák

Manager of ConsultantsTietoroman.smirak@tieto.com

© 2

012

Tie

to C

orpo

ratio

n

Over 10 years of Lean & Agile

3500+ people enjoying results of coaching

Conference speakers and cross industry collaboration e.g. TiViT, ITEA2

Tieto Lean / Agile coaches

• Finland, Sweden, Czech

• Technology and Management background

• Enthusiasts as well as proffesional consultants

Lean Business Improvements

Where do I come from?

© 2

012

Tie

to C

orpo

ratio

n

IT reality

Outside – in perspective

120

100

80

60

40

20

02011 2012 2013

Build

Business dynamics

IT change pace

External dynamics

% of IT cost reducing

Unfavorable cost split

Operational project portfolio

Alignment with Business

Run

© 2

012

Tie

to C

orpo

ratio

n

IT reality

IT perspective inside

© 2012 Tieto Corporation5

IT reality

Collaboration or blame game?

Business vs. IT

IT is always a problem; I doubt we get all the return on investment!

Why we have to wait several months even for small enhancement of a system!

This is third major incident this year already! Guys do you really have things under control?

Guys, you force us to constantly switch between the tasks since you due to constant escalation mode!

What shall I do if you shrink our budget every year? We simply need more people!

This deadline was impossible from the beginning – I told you so! Now we are in complete mess due to it!

© 2012 Tieto Corporation

Customer Tieto

Our scope covering E2E valuestream incl. stakeholders, internal development and operations and Tieto

IT

Frictionpoint at the boarder Tieto (supplier) and customer

Frictionpoint at the boarder Business and IT

Frictionpointat the boarder Management and Operational level

Frictionpoint at the boarders

6

© 2

012

Tie

to C

orpo

ratio

n

Success story

Lean@Tieto

Carsten Henke

Director, Solution Area

Currently we have in average doubled Productivity per month than in average of 2011!

Lean@Tieto significantly contributed by:• Cross-functional, cross-country Lean workshops providing brand new

perspective on improvements, pulling people out of their boxes.

• Sharing experience and providing on-job coaching.

1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 50

200

400

600

800

1000

1200

Number of errors

2011 2012

© 2

012

Tie

to C

orpo

ratio

n

Com

pany

con

fiden

tial

Thank You!

Roman Šmiřák

Manager of ConsultantsTietoroman.smirak@tieto.com