lecture 2.1 oral and written communication

ORAL & WRITTEN COMMUNICATIONBY SIR HASEEB UR REHMAN

A Comparison

Oral Communication

Pronunciation Self Confidence Concise and complete message Logical Sequence Natural Voice Tone Variations in the tone pattern

Advantages

Immediate clarification Speedy Suitable for emergency Lesser formal Group communication Personal Quality

Disadvantages

No record Lengthy message Distortions Speaker’s Ineffectiveness Limitations of human memory

Methods

Face to Face communication Teleconferencing Telephone

Written Communication

It includes written words, graphs, charts, reports, diagrams, pictures

Letters, memos, bulletins , reports etc. Ways are Fax, Emails

Difference B/w Written & Oral

Static v/s Dynamic form Degree of Precision Speed and Spontaneity Appeal of Message Effectiveness Feedback and reading the audience Scope of correction Message retention

Advantages of Oral Communication

Speed Immediate feedback Economical Secrecy Personal touch Non verbal clues Suitable for emergency Harmonious relations

Limitations

Lack of evidence Lengthy messages Costly Misunderstandings Noise Speakers’ ineffectiveness Attitudinal problem

Forms of Oral Communication

Informal face to face talk Interviews Group Communication1 . De ba te s2 . Me e ting s3 . Co nfe re nc e s4. Co m m itte e s Speeches and Presentations

How to improve speech

Naturalness of Speech Posture of the body Control your breathing Significance of Pause and Rhythm The pitch and tone