lo1 understand how organisations use business...

17

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

LO1 Understand how organisations use business Information

18

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.1 Business Information

Information to an organisation is an important asset. The information gathered can be used for a variety of different purposes.

Questions 1. Explain how organisation use information: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

2. Give two examples of the type of information organisations would gather: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

3. Explain how information would be useful to an organisation: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

4. Give two benefits for an organisation that uses information for marketing purposes: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

19

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.2 Purpose of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation/Example

Operational Support

Analysis

Decision Making

Marketing

And Sales

20

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.3 Categories of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation/Example

sales

purchasing

competitor

manufacturing

21

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.4 Further Categories of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation/Example

Administration

Finance

Operations

Human Resources

22

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.5 Sources of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation/Example

internal (e.g. financial reports

external (e.g. government

primary data

secondary data

23

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.6 Handling of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation/Example

Data V

Information

Collection And Storage

Manipulation

Retrieval

24

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.7 Standards of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation/Example

Reliability

Validity

Relevance

Time Frame

25

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.8 Further Standards of Information

Activity

Look at the following table, explain each type of information: (6 Marks)

Information Explanation

Accessible

Quality

Cost-Effective

Appropriate

26

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.9 Primary and Secondary Data

Look at the following table and list four types of primary and secondary sources/data: (6 Marks)

Primary Secondary

27

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.10 Internal Sources

There are many types of sources which can be processed internally, e.g. financial reports, market analysis.

Questions 1. Explain two types of internal sources that organisations would use: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

2. Give two examples for the use of internal sources: (2 Marks)

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3. Give two advantages for using internet sources compared to external sources: (2 Marks)

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4. Give two benefits for producing internal sources for an organisation: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

28

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.11 External Sources

There are many types of sources which can be processed externally, these could be government, Suppliers, trade bodies.

Questions 1. Explain two types of external sources that organisations would use: (2 Marks)

...........................................................................................................................................................

........................................................................................................................................................... ...........................................................................................................................................................

2. Give two examples for the use of external sources: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

3. Give two advantages for using external sources compared to internal sources: (2 Marks)

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4. Give two factors that would affect the use of external sources: (2 Marks)

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29

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.12 Decision Marking

There are three types of decision making processes, these include: operational, tactical, strategic)

Questions 1. Explain purpose of decision making: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... 2. Give two examples of a important decision an organisation may make: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

3. Explain the role of work shadowing: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... 4. Give two advantages to work shadowing: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

30

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.13 Sales Department

The main function of a sales department is attract and retain customers. Many moving parts are tied to this but the number one objective is to attract and retain customers. Sales activities need to been co-ordinated i.e., to meet the customer demand with appropriate supply.

Questions 1. Explain the purpose of the Sales department: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

2. How does the sales department process information: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... 3. Give two examples of information the sales department would process. (2 Marks)

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........................................................................................................................................................... ...........................................................................................................................................................

4. Give two advantages for keeping information accurate and up-to-date. (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

31

Unit 2- Information Systems

Cambridge

TECHNICALS

IT LEVEL 3

Name……………………………………… Class…………….........

1.14 Finance Department

One of the major roles of the finance department is to identify appropriate financial information prior to communicating this information to managers and decision-makers, in order that they may make informed judgements and decisions.

Questions 1. Explain two key processes of a finance department within a company: (2 Marks)

........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................

2. Give two examples of data a finance department would process: (2 Marks)

Example 1 ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... Example 2 ...........................................................................................................................................................

........................................................................................................................................................... ...........................................................................................................................................................

3. Give four advantages for keeping finance records up-to-date. (4 Marks)

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