lviv pmday 2016 s vladimir ivanov: clash of agile project and waterfall organisation: case of...

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Clash of Agile project and Waterfall organisation

Telco Case: Nearshore Service Desk development story

Vladimirs Ivanovs,IPMA-B, Assessor,

Consultant

Presented for:Lviv Project Management Day 2016

Source: http://www.flickr.com/photos/visualpunch/8746306184/

Source: https://plus.google.com/+Interestingengineeringofficial/posts/aNA1bYy4SgE

Waterfall vs Agile

Source: http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg

Source: http://www.slideshare.net/gamsjo/agile-transitionsmidig2012

1. MVP

Project setup

Source: http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/

2. Double-standard

Gate model

Source: Gate model overview

Project Closure and Commercial Launch

Project Implementation

Start

Project/Feasibility Start

Project Implementation Completed

ProjectChange

Project Inception Start

Feasibility Phase

Inception Phase

ImplementationPhase

HandoverPhase

3. Ortodox PMOProject documentation review:• QA is 'not recommending approval of Gate 2

remains by similar reasons - mainly due to ambiguities concerning scope and time plan‘

• PM expressed project group's view on necessity to use more agile approach and put more energy into action instead of digging into plan&scope definitions infinitely, what have ended in:

• '...Reviewer and Project Manager have different views on- level of detail and clarity which should expressed in these documents and - the way of describing deliverables...'

“Live” the manifesto

4. Working process

5. Automate

6. Goal pitch

7. Identity

8. Toolset

9. Skills

10. Value stream

Business results

Time Cost

Scope

What worked & What didn’t

• MVP, Pull• Frequent Deliveries• Physical Kanban board• Weekly video conf.• War-room• Fixed time & budget• Focus on value-to-

business, cost

• Passing QA criteria• Schedules, estimates• LeanKit tool• Daily stand-ups / telco• Cross-cultural aspects• Fixed scope• Integration, dependencies

on other projects

Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/

Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/

Picture: http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/

Are telco & Agile

oxymorons?

http://wikimapia.org/110181/ru/%D0%93%D0%BB%D0%B0%D0%B2%D0%BD%D1%8B%D0%B9-%D0%BE%D1%84%D0%B8%D1%81-%D0%BA%D0%BE%D0%BC%D0%BF%D0%B0%D0%BD%D0%B8%D0%B8-%C2%AB%D0%9A%D0%B8%D0%B5%D0%B2%D1%81%D1%82%D0%B0%D1%80%C2%BB

Credits1. Andrea Tomasini, Agile42, Ericsson Agile Transformation, http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/2. Crystal Vitelli, Agile vs Waterfall Project Management, http://www.venveo.com/articles/agile-vs-waterfall-project-management3. Dale Olson Consulting, Waterfall Project Management vs. Agile Project Management: The Paradigm Shift,

http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/4. Geir Amsjo, Agile42, Agile Transitions, http://www.slideshare.net/gamsjo/agile-transitionsmidig20125. LeanKit.com, http://leankit.com/6. LiquidPlanner inforgaphic, http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/7. Murray Robinson, Agileinsights blog, http://agileinsights.wordpress.com/2013/08/11/what-evidence-is-there-that-agile-works/8. MVP diagram, http://blogs.nature.com/tradesecrets/2011/12/20/minimum_viable_products_in_biotech9. Picture, http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg10. Picture, http://www.tech-wd.com/wd/wp-content/uploads/2013/10/product_donuts-copy.jpg11. Picture, http://sd.keepcalm-o-matic.co.uk/i/say-no-to-scope-creep.png12. Picture, http://www.hachisvertas.net/blog/01/2013/09/09/testing-process-in-software-development13. Picture, http://www.nnybizmag.com/index.php/2012/05/19/bringing-ag-to-life/14. Picture, http://sport.delfi.ee/news/suusatamine/maailm/voimas-kristina-smigun-vahi-voitis-eestile-hobemedali-fotod.d?id=2917785915. Picture, http://russellchapman.wordpress.com/2014/03/03/russia-crimea-and-the-eastern-orthodox-church-lead-way-to-war/16. Picture, http://www.angelamaiers.com/2010/01/a-peek-inside-my-toolkit-online-toolset.html17. Picture, http://www.skillsconverged.com/TrainingMaterials/SalesMarketing/TrainingMaterialCustomerServiceSkills.aspx18. Picture, http://www.tracktrainingservices.co.uk/developing-your-customer-service-skills/19. Picture, http://www.financiallywisewomen.com/do-you-feel-like-you-are-swimming-up-stream/swimming-up-stream/20. Picture, http://anakegoodall.wordpress.com/2012/0/page/17/21. Philipp Schroder, http://www.flickr.com/photos/visualpunch/8746306184/22. Schulman, Shared Services : Adding Value to the Business Units, http://www.amazon.com/Shared-Services-Adding-Value-Business/dp/047131621023. Standish Group, Chaos Manifesto 2013, http://versionone.com/assets/img/files/ChaosManifesto2013.pdf24. Picture, http://wikimapia.org/110181/ru/%D0%93%D0%BB%D0%B0%D0%B2%D0%BD%D1%8B%D0%B9-%D0%BE%D1%84%D0%B8%D1%81-%D0%BA%D0%BE%D0%BC%D0%BF%D0%B0%D0%BD%D0%B8%D0%B8-%C2%AB%D0%9A%D0%B8%D0%B5%D0%B2%D1%81%D1%82%D0%B0%D1%80%C2%BB /25. Picture, http://www.gettyimages.com/detail/news-photo/summer-olympics-ukraine-olena-khomrova-olga-kharlan-halyna-news-photo/82546313

linkedin.com/in/vivanovvladimir@ivanov.lv+371 29160633v.ivanovs@vivanovs (Vladimir_ITSM)vivanovs

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