making the case for change - sysdoc at ukisug 2015
Post on 27-Jan-2017
468 Views
Preview:
TRANSCRIPT
corpo ra te rewards .co .uk
Making the case for change Sue Smith, Guy Sorrill
• What is change management?• What does an absence of change look like?• Creating awareness of change management• Personalising the message• Winning hearts and minds and ensuring ownership• Scope it/Size it/Price it• Visible/tangible quick wins• FAST FORWARD: What does good change look like?
Agenda
What is Change Management?
• Lack of context for change
• Inconsistent ways of working
• Inability to perform role well
• Wrong first time
• No clarity on timing/purpose
• Misaligned leadership
… leads to Cost later on
What does an absence of change look like?
Creating an awareness of Change Management?
© Sysdoc 2014 © Jaguar Land Rover 2014
• Think about your key messages
• Translate change into local language
• Consider how to engage your business
• Begin with the end in mind
• Be clear on your requirements
• Simplify
Personalising the message
• Successful implementation requires commitment building and behaviour change• Getting across management layers, ensuring change is owned by the business• Defining the roles/commitment/expectation
Winning hearts and minds and ensuring ownership
Funding is a necessary evil:
• Scope
• Timeline
• Define resource
• Source the team
• = cost
Scope it/Size it/Price it
• Importance of delivering on expectations
• Transparency / reporting
• Visibility of delivery
Visible/tangible quick wins
• Defined change management• Created awareness of the need for change• Personalised the message to the audience• Won hearts and minds, ensured clear business ownership• Scoped/Sized/Priced the change• Identified and communicated quick wins and achievements• FAST FORWARD: What does good change look like?• Begin with the end in mind – what is the operational readiness point?
Recap
FAST FORWARD: What does good change look like?
Thank you
top related