management of information system survey
Post on 15-Apr-2017
36 Views
Preview:
TRANSCRIPT
Introduction to information system
Information system in perspective of Bangladesh
Company overview
Survey findings & analysis
R e c o m m e n d a t i o n s
Introduction to information system
W h a t i s i n f o r m a t i o n s y s t e m ? !
Information systems are sets of interconnected components that
collect, process and
store
raw data that is subsequently delivered to users as information.
C o m p o n e n t s o f i n f o r m a t i o n s y s t e m
DATA HARDWARE
SOFTWARE COMMUNICATION
PEOPLE PROCEDURES
d i m e n s i o n s o f i n f o r m a t i o n s y s t e m
ORGANIZATIONAL DIMENSION
MANAGEMENT DIMENSION
TECHNOLOGY DIMENSION
Involves the,
Organization’s hierarchy,
Functional specialties,
Business processes,
Culture, and political interest groups.
ORGANIZATIONAL DIMENSION
d i m e n s i o n s o f i n f o r m a t i o n s y s t e m
MANAGEMENT DIMENSION
Involves, leadership,
strategy, and management behavior.
d i m e n s i o n s o f i n f o r m a t i o n s y s t e m
TECHNOLOGY DIMENSION
Consist of,
Computer hardware,
Software,
Data management technology, and
Networking/telecommunications
technology (including the internet).
d i m e n s i o n s o f i n f o r m a t i o n s y s t e m
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Transact ion process ing system
Serve predefined, structured goals
and decision making
Perform and record daily routine transactions
necessary to conduct business
Allow managers to monitor status of operations and relations with
external environment
Serve operational
level managers
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Systems for bus iness inte l l igence
Contemporary term for data and software tools for organizing, analyzing and
providing access to data to help managers make more informed
decisions. Addresses the decision making needs of
All levels of management
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Systems for business intel l igence
Management Information
Systems
DecisionSupportSystem
Executive SupportSystem
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Management information system
Serve middle management Provide reports on firm’s
current performance, based on data from TPS.
Provide answers to routine questions with predefined procedure for answering them.
Typically have little analytic capability.
Decision support system
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Serve middle management.Support non-routine decision
making.Often use external information as
well from TPS and MIS.
executive support system
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Support senior managementAddress non-routine decisions
Incorporate data about external events as well as summarized information from internal
MIS and DSS.
Exec
utive
supp
ort
syste
msMa
nage
ment i
nfor
mation
syste
msTra
nsac
tion
Proce
ssing
syste
ms
Operationaldecisions
tacticaldecisions
strategicdecisions
EXECUTIVE SUPPORTSYSTEMS
DECISION SUPPORTSYSTEMS
MANAGEMENT INFORMATIONSYSTEMS
TRANSACTION PROCESSINGSYSTEMS
TACIT KNOWLEDGE
EXPLICIT KNOWLEDGE
INFORMATION
BASICDATA
Enterprise systems
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Collects data from different firm functions and stores data in single
central data repository.
Resolves problem of fragmented, redundant data sets and systems
Supply chain management systems
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Manage firm’s relationships with suppliers.
Share information about orders, production, inventory levels, delivery of products and
services.
Customer relationship management systems
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Provide information to coordinate all of the business processes that deal with
customers. Integrate firm’s customer-related processes and consolidate customer
information from multiple communication channels.
Knowledge management systems
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Support processes for acquiring, creating, storing, distributing, applying, integrating
knowledge. Collect internal knowledge and experience within
firm and make it available to employees.
Office automation systems
t y p e s o f i n f o r m a t i o n s y s t e m u s e d i n o r g a n i z a t i o n s
Try to improve the productivity of employees who need to process data and information.
Software systems that exist to improve the productivity of employees working in an office or systems that allow employees to work from home
or while on the move.
Information system in perspective of Bangladesh
Not many people know about modern informative technologies. Bangladesh is still new to digital ways of living.
E-government process is still at an introductory level. Economic condition of the people is one of the vital issues for people
to use internet and technologies to receive information systems help. Bangladesh is facing acute crisis of skilled computer user due to
literacy problem.
D r a w b a c k s
In 2002 Bangladesh identified ICT as a "thrust sector" as it represents potential for quick wins in reforms, job creation, industry growth, improving
governance and facilitating inclusion. Overall IT sector (excluding telecoms) is small, valued at $300 million, with
IT/ITES claiming 39% ($117 million) of that value. The overall IT/ITES industry has enjoyed a high growth rate of 40% over the last five (5) years
and this trend is expected to continue. Over last few years, a great revolution has taken place in the cellular
phone usage in Bangladesh. This digital revolution has created a brand new economic sector that
simply did not exist before.
Something to look forward to
C o m p a n y o v e r v i e w
0102
0304
The Bank started its journey on 27th March 1983
First bank of Bangladesh to provide
services through mobile application.Has total 120 branches which
includes 99 online branches and 284 ATM’s of its own.
Mission is to Promote innovation and automation with a view to guaranteeing and enhancing
excellence in service.
Shwapno embarked on its journey on October 2008.
Largest neighborhood supermarket chain in the
Bangladesh.Mission is to provide best
price with quality and value
Inspired to connect rural farmers and local suppliers to the end
customers.
Survey findings & analysis
Are you satisfied with the current web site for your organization?
YES20%
Approximately how often do you request support or services from the Information Technology Department?
DAILY
10% 40%WEEKLY
30%MONTHLY
20%N/A
How easy information technologies has made your work?
EXTREMELY EASY
SOMEWHAT EASY UNDECIDED SOMEWHAT
DIFFICULTVERY
DIFFICULT
20% 10% 10% 40%20%
fi n d i n g s
Most employee don’t understand technology very much.
Most of the employees do not know how to use provided technology.
Information system is still new to the employees.
Employees think information system made their work more difficult.
Re c o m m e n d a t i o n s
Providing training to the employees.Introducing the employees with the information
technologies used in the organizations.Hiring employees that are already trained with
these technologies (in future).Taking into consider more user friendly website
and software.
THANKYOU
FOR watching
top related