market research playbook reloaded

Post on 20-Feb-2017

321 Views

Category:

Marketing

1 Downloads

Preview:

Click to see full reader

TRANSCRIPT

Daniel Casarin strategic & creative partner @advmedialab

daniel@advmedialab.com +39 345 5755352 skype daniel-casarin

Marketplace Analysis & Market Research

Reloaded

3

Le ricerche e le analisi di mercato per un’azienda sono essenziali.

Capire le necessità e le volontà del proprio target di mercato e monitorare

i propri competitor può fare la differenza tra il successo e il fallimento.

4

Contesto Persone

Gli elementi

5

6

Il contesto

7

Marketplace analysis

Fonte: smartinsights.com

8

Una ricerca di mercato attraverso il web è un’attività sistematica di investigazione

per la raccolta e l’analisi di dati quantitativi per l’individuazione di interessi, preferenze, informazioni d’acquisto, prezzi

e sensibilità al prezzo. … L’obiettivo è quello di definire insights per il supporto alla formulazione di una

strategia di business e marketing.

9

Parliamo di…

Audience Research Product Research

Brand Analysis Psychological Profiling

Scanner Research Database Research

10

Cosa otteniamo in supporto da una ricerca e analisi di mercato?

Market validation Market segmentation

Pain point articulation Target market prioritization

Marketing planning Competitive analysis

Price analysis Customer resonance

Product development Trend identification

Influencer & media landscape

11

Parliamo di eCommerce…

12

Customer analysis

Competitor analysis

Marketplace analysis

Partner analysis

13

PARTNER, INFLUENCER…COMPETITOR

CUSTOMER

ONLINE AUDIENCE

14

L’output

Fonte: smartinsights.com

1515

Transparency is the new black

16

L’output

Fonte: smartinsights.com

17

Customer/Buyer personas

18

Reach: Backlink profile (Competitor search benchmarking tools), Social media engagement.

Act: 5 second test, Key customer journeys/top-tasks from home page, presence of landing pages, engagement devices/content used for lead-

generation, content audit. Convert: First time visitor options, communication of online value proposition, quality of checkout process.

Engage: Use of email (event-triggered and enewsletters), quality of engagement via social media

and content marketing campaigns. Customer personalisation on site.

Competitor e partner

19

Keywords discovery

Google instant + Google Keywords

planner

20

Keywords discovery

21

Keywords discovery

22

Brand experience map

23

Race

24

Keyword Search Competitor Links

Read Blogs Surveys

In sintesi…

25

Tools VisureItalia

Atoka.io SemRush

Moz SurveyMonkey Persona App

26

That is

27

Change point of view

28

29

Consumers expect more information from the brands they use and they

expect brands to do good. They reward companies that have similar values and ask, "Is the brand good for me (the consumer) and good for

we (society as a whole)?

30

Architettura dell’informazione

31

32

33

34

80-90% of your online success depends on your offline behavior.

Extreme customer centricity.

35

Make more money Make it more efficient Enhance experience

Technology as a facilitator.

36

It’s not about your product, it’s about your story.

Selling without selling.

Grazie per l’attenzione!

Daniel Casarin strategic & creative partner @advmedialab

daniel@advmedialab.com +39 345 5755352 skype daniel-casarin

top related