maximizing technology: creative intranet applications at reed smith llp bob sullivan business...

Maximizing Technology:

Creative Intranet Applications at Reed

Smith LLPBob Sullivan

Business Research Librarian

Background:

Reed Smith -

700+ Attorneys

13 Offices

11 in US - PA, NY, NJ, DE, DC & VA

More to come!

Celebrating the 125th year of its founding

Systems & Technology

• Strength & Depth• About 70 people not including Library Staff• Director of Libraries now reports to the Director

of S&T

Libraries

• 6 Staffed Libraries• 33 Total Staff• 16 with Professional Degrees

Libraries pump for an intranet - 1997/98

Oct 1999 the Director of Systems announced creation of an Intranet

Library to have first pages

Systems to provide HTML coding and overall design

Libraries to provide CONTENT with input on design

Libraries had no one with HTML training

The cataloger in Philly now has HTML skills to make minor changes, updates, etc for the Library pages

HISTORY

Library Pages

DYNAMIC

A process of learning for both Systems & the libraries

TEAMWORK is the name of the game

Systems is the King of Technology

The Library is King of Content

Each needs the other

Subsequent Additions

Practice Groups

Administrative Groups

2000 - Branding Campaign Begins

Complete redesign of all print materials

Internet site changed to mirror/coordinate with the Campaign

Now time for the intranet to also mirror those changes

Growing awareness throughout the firm of Knowledge Management

Realization that the intranet can play a role in that

Libraries again leading the way

Redesign and rethinking of the Intranet

Intranet Revision Committee formed earlier this year

Evaluating current status and where we need to go

Questionnaire has been sent to all practice groups using Zoomerang

Short term changes now afoot

Long term direction & goals being planned

CONFUSION