microsoft the platform for knowledge management 26 10 2006 v1.0

2007 Microsoft Office SystemThe Platform For

Knowledge Management

2007 Microsoft Office SystemThe Platform For

Knowledge Management

Peter de HaasPeter de HaasIW Specialist ManagerIW Specialist ManagerEnterprise & Partner Enterprise & Partner GroupGroupMicrosoftMicrosoftpeter.dehaas@microsoft.competer.dehaas@microsoft.com

26 oktober 2006

One of the many defenitionsOne of the many defenitions

Thomas H. Davenport and Lawrence PrusakThomas H. Davenport and Lawrence Prusak

Working Knowledge: How Organizations Manage What They KnowWorking Knowledge: How Organizations Manage What They Know

Harvard Business School Press, 1998. Harvard Business School Press, 1998.

Knowledge is a fluid mix of framed experience, values, contextual information,

and expert insight that provides a framework for evaluating and incorporating new

experiences and information. It originates and is applied in the minds of knowers."

People Drive Business OutcomesPeople Drive Business Outcomes

The New World Of WorkThe New World Of Work

One world One world of businessof business

Always on,Always on,always connectedalways connected

TransparentTransparentorganizationorganization

SimplifySimplifyworking togetherworking together

Find info andFind info andimproveimprove

business insightbusiness insight

Secure andSecure andmanage contentmanage content

WorkplaceWorkplaceTrendsTrends

Role ofRole ofSoftwareSoftware

PLATFORM FOR PLATFORM FOR KNOWLEDGE SHARINGKNOWLEDGE SHARING

Office 2007: Server InvestmentsBetter empowerment, TCO and developer productivityNext generation e-mail,

project management, workflow, blog

and wiki support

Enhanced SharePoint Portal aggregation and personalization

Great relevancewith rich search

of people and business data

Server-based forms and workflow with

smart client and browser interfaces

Server-based spreadsheets plus BI portals built on SQL Server Analysis Services

Integrated document, records and Web content management

Unified ASP.NET 2.0 workspace foundation for

scalability and extensibility

WindowsSharePoi

ntServices

77

Operating System ServicesOperating System Services

Database ServicesDatabase Services Search ServicesSearch Services Workflow ServicesWorkflow Services

ASP.NET: ASP.NET: Web Parts, Personalization, Master Pages, Provider Framework, Security, etc.

Applications & ServicesApplications & Services

CollaborationCollaboration

Doc Collab, WikisDoc Collab, WikisDiscussions, BlogsDiscussions, BlogsContacts/Cals/TasksContacts/Cals/TasksE-Mail IntegrationE-Mail IntegrationOutlook IntegrationOutlook IntegrationProject Mgmt “Lite”Project Mgmt “Lite”Offline Lists/DocsOffline Lists/Docs

Content MgmtContent Mgmt

AuthoringAuthoringWorkflowWorkflowWeb PublishingWeb PublishingDocument MgmtDocument MgmtRecords MgmtRecords MgmtPoliciesPoliciesMulti-LanguageMulti-Language

PortalPortal

Intranet TemplateIntranet TemplateNews, Site DirNews, Site DirMy SitesMy SitesPeople FindingPeople FindingSocial NetworkingSocial NetworkingPrivacyPrivacy

SearchSearch

Search CenterSearch CenterRelevanceRelevanceBiz Data SearchBiz Data SearchMetadataMetadataCustomizable UXCustomizable UXExtensibilityExtensibility

Biz ProcessesBiz Processes

Rich/Web FormsRich/Web FormsSelf-Service FormsSelf-Service FormsReal-time Data Val.Real-time Data Val.LOB IntegrationLOB IntegrationLOB ActionsLOB ActionsPluggable SSOPluggable SSO

BIBI

Excel ServicesExcel ServicesReport CenterReport CenterDashboards/KPIsDashboards/KPIsBiz Data WPsBiz Data WPsBiz Data in ListsBiz Data in ListsSQL RS/AS Integ.SQL RS/AS Integ.

SharePoint Functional Architecture

Platform ServicesPlatform Services

StorageStorage

RepositoryRepositoryMetadataMetadataVersioningVersioningBackup/Recycle Backup/Recycle BinBinIndexing/SearchIndexing/Search

SecuritySecurity

vServer PoliciesvServer PoliciesPluggable AuthNPluggable AuthNFolder/Item Folder/Item LevelLevelRights Trimmed Rights Trimmed UIUI

ManagemeManagementnt

Admin UXAdmin UXDelegationDelegationProvisioningProvisioningMonitoringMonitoring

DeploymenDeploymenttMigrationMigrationConfig MgmtConfig MgmtFarm ServicesFarm ServicesFeature PolicyFeature PolicyExtranet SupportExtranet Support

Site ModelSite Model

TemplatesTemplatesRenderingRenderingNavigationNavigationConsistent UXConsistent UX

ExtensibiliExtensibilityty

Forms/FieldsForms/FieldsOM and SOAPOM and SOAPEvent Event HandlersHandlersMigration APIsMigration APIs

Shared Services (Site Model+, Indexing+/Search+, Business Data Catalog, Profile Shared Services (Site Model+, Indexing+/Search+, Business Data Catalog, Profile Service, Audiences, Targeting, Usage Analytics, Single Sign-on Service)Service, Audiences, Targeting, Usage Analytics, Single Sign-on Service)

• Discussions• Blogs• Wiki’s• My Sites• People Finding• Social Networking

SEARCH / PEOPLE SEARCH / PEOPLE FINDINGFINDING

BLOGS / WIKISBLOGS / WIKIS

Blogs and Wikis:Blogs and Wikis:Collaborative CommunitiesCollaborative Communities

Decentralized and flexible Decentralized and flexible collaborationcollaboration

New World of Work for people-ready New World of Work for people-ready businessbusiness

Familiar browser based workspacesFamiliar browser based workspaces

On versatile common platform for On versatile common platform for broad collaborationbroad collaboration

Management, provisioning, Management, provisioning, customizationcustomization

Search, libraries and moreSearch, libraries and more

Foundation for applicationsFoundation for applications

WikisWikis

Easy to ContributeEasy to Contributecreate, edit, link, and restore pages.create, edit, link, and restore pages.

ScenariosScenariosshare knowledge, hints, protocols within community/teamshare knowledge, hints, protocols within community/teambrainstorm ideas in very early project stagesbrainstorm ideas in very early project stagescollaborate with team on designs, guides, etccollaborate with team on designs, guides, etcrecord reference or daily informationrecord reference or daily information

Key Features Key Features (demo: (demo: http://mswikis/demowiki/Pages/Home.aspx ) )

Fast and easy transition read/edit modesFast and easy transition read/edit modesEasy and automatic linking for relevance and extensionEasy and automatic linking for relevance and extensionVersion differencingVersion differencingWYSIWYG editingWYSIWYG editingAccess control in harmony with wiki conceptAccess control in harmony with wiki conceptBuilt on core SharePoint platform Built on core SharePoint platform

E.g. search, navigation, alerts, custom fields, libraries, E.g. search, navigation, alerts, custom fields, libraries, calendars, etc.calendars, etc.

‘‘Publishing’ oriented experiencePublishing’ oriented experience

ScenariosScenariosMuch beyond ‘personal diaries’Much beyond ‘personal diaries’

Section of MySitesSection of MySites

Individuals and teams publishing content for broad reachIndividuals and teams publishing content for broad reachForecasts, discussions, specifications, news, decisions in Forecasts, discussions, specifications, news, decisions in timelinetimeline

Key FeaturesKey FeaturesPostsPosts

CommentsComments

RSS feed: user preferencesRSS feed: user preferences

Archive viewsArchive views

CategoriesCategories

CalendarCalendar

Blogging in Windows SharePoint in Windows SharePoint ServicesServices

Blog example in Windows SharePoint Services

Microsoft Office - PublishingMicrosoft Office - Publishing

PublishPublish to a blog, to a blog, document server document server or a workspace or a workspace straight from straight from

Microsoft Word Microsoft Word 20072007

RSSRSS

“RSS is a simple XML-based system that allows users to subscribe to their favorite websites. Using RSS, webmasters can put their content into a standardized format, which can be viewed and organized through RSS-aware software or automatically conveyed as new content on another website.”

RSS Feeds in Outlook

RSS Feeds in IE7

KNOWLEDGE NETWORKKNOWLEDGE NETWORK

The Knowledge Network SolutionThe Knowledge Network Solution

The SeekerSearch for People

• Who knows what?• Who knows who?

The SeekerSearch for People

• Who knows what?• Who knows who?

The ResultsRanked by:

• Social distance to seeker• Relevance in profiles

The ResultsRanked by:

• Social distance to seeker• Relevance in profiles

Aggregate ProfilesAggregate Profiles• Expertise InformationExpertise Information• Social NetworkSocial Network

Aggregate ProfilesAggregate Profiles• Expertise InformationExpertise Information• Social NetworkSocial Network

KN ServerKN Server KN ServerKN Server

KN ClientKN ClientAnalyze Email to Analyze Email to

Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts

KN ClientKN ClientAnalyze Email to Analyze Email to

Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts

KN ClientKN ClientAnalyze Email to Analyze Email to

Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts

KN ClientKN ClientAnalyze Email to Analyze Email to

Create ProfileCreate Profile• KeywordsKeywords• ContactsContacts

Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates

Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates

Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates

Publish ProfilePublish Profile• Incremental UpdatesIncremental Updates

Making Connections Making Connections Expertise Location From Your DesktopExpertise Location From Your Desktop

Expert Name Expert Name and Titleand TitleExpert Name Expert Name and Titleand Title

Relevant Relevant Keywords Keywords and Phrasesand Phrases

Relevant Relevant Keywords Keywords and Phrasesand Phrases

Relevant Relevant Distribution Distribution ListsLists

Relevant Relevant Distribution Distribution ListsLists

Anonymous Anonymous User Search User Search ResultsResults

Anonymous Anonymous User Search User Search ResultsResults

Making ConnectionsMaking ConnectionsSocial Distance From YouSocial Distance From You

Expert Name Expert Name and Titleand TitleExpert Name Expert Name and Titleand Title

Social Social Strength of Strength of ConnectionConnection

Social Social Strength of Strength of ConnectionConnection

Server UI – Portrait SummaryServer UI – Portrait Summary

KN specificadditions

Server UI – Internal People SearchServer UI – Internal People Search

KN specificadditions

Server UI – Connections Server UI – Connections SearchSearch

© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the

date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.