minnesota online mbei conference rochester october 11, 2002 gary langer associate vice chancellor...

Minnesota OnlineMinnesota Online

MBEI ConferenceMBEI ConferenceRochester October 11, 2002Rochester October 11, 2002

Gary LangerGary LangerAssociate Vice Chancellor for Associate Vice Chancellor for

Academic ProgramsAcademic Programs

MnSCU Courses OnlineFall ‘01• 21 institutions• 11 programs• Over 300 online courses (credit/non-credit)

• Over 6,500 students enrolled in online courses (100% increase from Fall ‘00) • Students from 38 states outside of MN enrolled

Fall ‘02• 31 institutions• 28 programs (plus 7 partial)• 834 courses (credit/non-credit)

• 10,520 students enrolled

E-Learning Current ProgramsAccountingAccounting ClerkAmerican Sign LanguageAS/400 OperationsAS/400 ProgrammingAssociate in Art DegreeAssociate AccountingBusinessBusiness AdministrationBusiness and TechnologyC++ Client-Server ProgrammingC++ Windows ProgrammingCAD TechnicianComputer ProgrammingComputer ProgrammingComputer Support EssentialsComputer and Internet LiteracyComputer and Network TechnologyComputer and Network Technology

E-Learning Current ProgramsDigital Arts - Computer GraphicsHealthcare Supervision and LeadershipHuman ResourcesInformation Resource SpecialistLiberal Arts and SciencesMarketing Communications SpecialistMedical TranscriptionMedical TranscriptionMicrosoft Office Microsoft Office User SpecialistParalegal StudiesPractical NursingWeb Applications ProgrammingWeb Design and DevelopmentWeb Design and DevelopmentWindsmith

E-Learning Future Programs• Alexandria TC

CAD: New Skills Education for Interactive Web-Based Graphic Design & Presentation• Bemidji SU and MSU Moorhead

Collaborative On-line Graduate Specialty in EducationDistributed Learning in Teacher Education – DliTE

• Metropolitan SUPolice Supervision CertificateBachelor of Individualized Study

• Minnesota West C&TCOnline Sign Language

• Normandale CCVacuum Technical Education On-line

• Northwest TCCommunications Industry Asynchronous Learning Network

• MSC, Southeast TC & Rochester C&TCInteractive On-line Media and Multimedia

Coordinating body for e-learning Coordinating body for e-learning recommendationsrecommendations

Review standards for e-learningReview standards for e-learning• NEA/Blackboard NEA/Blackboard • Western CooperativeWestern Cooperative• EDUCAUSE EDUCAUSE • Draft Accreditation GuidelinesDraft Accreditation Guidelines

Authorize WorkgroupsAuthorize Workgroups• e-Policy e-Policy • e-Programse-Programs• e-Student Services e-Student Services

E-Learning Task Force

E-Learning Initiative Collaborative project of MnSCU Collaborative project of MnSCU

campuses and system officecampuses and system office Dates: March 1, ‘01–June 30, ‘03Dates: March 1, ‘01–June 30, ‘03 Funding: Congressional Awards & Funding: Congressional Awards &

MnSCUMnSCU

www.academicaffairs.mnscu.eduwww.academicaffairs.mnscu.edu

Congressional Award I Grant

I. Determine Curriculum Requirements & I. Determine Curriculum Requirements & Develop Courseware Design Models & Develop Courseware Design Models & PracticesPractices

A. Environmental Scan A. Environmental Scan • Campus Capacity (Eduprise)Campus Capacity (Eduprise)• Technology CapacityTechnology Capacity• PwC Market Survey PwC Market Survey • State Economic DevelopmentState Economic Development

B. Courseware and Delivery StandardsB. Courseware and Delivery Standards

C. Continuation of TIP ProjectsC. Continuation of TIP Projects

Congressional Award I GrantII. Development of e-Student Services & e-II. Development of e-Student Services & e-

Mentoring to Support e-Learning Needs Mentoring to Support e-Learning Needs

Comprehensive Review & Development of e-Comprehensive Review & Development of e-Student Service & Role of e-MentoringStudent Service & Role of e-Mentoring

Integrated & Interactive Student Services Integrated & Interactive Student Services CASCAS e-Mentoringe-Mentoring

• Intermediary Service (Online Call Center)Intermediary Service (Online Call Center)• Campus Assistance CentersCampus Assistance Centers • E-PortfolioE-Portfolio• Help learner become responsible and active manager of Help learner become responsible and active manager of

learninglearning

Congressional Award I Grant

III. Formulate & Implement Pilot III. Formulate & Implement Pilot Policies for New Era in e-LearningPolicies for New Era in e-Learning

A. Identify and Select Key Policy A. Identify and Select Key Policy Issues in Consultation with Policy Issues in Consultation with Policy MakersMakers

B. Evaluation of Policy IssuesB. Evaluation of Policy Issues

C. Development of Pilot PoliciesC. Development of Pilot Policies

ProfessionalEnhancement

Learners

DegreeCompletion

Adult Learners

Remediationand

Test Prep

CollegeExperienceLearners

Pre-College(K-12)

Learners

LifeFulfillmentLearners

CorporateLearners

Learner Segments

19.4% 18.3% 19.2%

* See Note 32.2% 7.4% 3.5%

Note: Life Fulfillment Learners counted in Professional Enhancement Learners

E-Learning Drivers

• Meet Market Demand

• Meet Stakeholder Expectations

• Promote Access

• Respond to Increased Competition

E-Learning Definition

“Teaching and learning at MnSCU that is predominantly provided through or enhanced by one or more modes of technology delivery that meet the diverse needs of students”

Adopted by the E-Learning Task Force, 2001

E-Learning Vision

The Minnesota State Colleges and Universities will be a trusted provider of choice for high quality e-learning opportunities expanding access for a community of lifelong learners within Minnesota and beyond.

Adopted by the E-Learning Task Force, 2001

E-Learning Guiding Principles

• Provide high quality programs and services

• Promote coordinate specialization designed to leverage unique strengths

• Promote strategic collaboration and partnerships, both internally and externally

E-Learning Guiding Principles (cont’d)

• Embrace change and determine the best way to respond to change by encouraging innovation where and when it makes sense and is aligned with MnSCU’s mission and e-learning vision

Congressional Award II GrantI. I. Emerging Curriculum for the 21st Century Emerging Curriculum for the 21st Century

$1,000,000$1,000,000

II. II. Development of an e-mentoring environment Development of an e-mentoring environment to support e-learning needs.to support e-learning needs. $1,000,000$1,000,000a) Enhance intermediary call center a) Enhance intermediary call center

b) Provide e-community services to students b) Provide e-community services to students

c) Interface e-portfolio to ISRSc) Interface e-portfolio to ISRS

d) Continue development of e-mentoring model including d) Continue development of e-mentoring model including services of tutoring, online assessments, study skills, orientation services of tutoring, online assessments, study skills, orientation and instructional support e) Increase web-enabled Student and instructional support e) Increase web-enabled Student Information System servicesInformation System services

Congressional Award III Grant

$2,500,000$2,500,000 for: for: Curriculum development including new ways Curriculum development including new ways

to deliver course contentto deliver course content Faculty, staff and student training and Faculty, staff and student training and

professional developmentprofessional development Continued e-mentoring to support e-learning Continued e-mentoring to support e-learning

needsneeds

E-Learning Central Services

• Central Services:

- Technical Support

- Student Mentoring

- Library Reference

- Faculty Online Training

E-Learning Areas of Development (PwC)

1) Information Technology

2) Business and Management Education

3) Teacher Education (K-12)

4) Nursing Education

5) Workforce Education, e.g. manufacturing

Potential E-Learning Areas: MnSCU Programs of Excellence

1) Business/Agri-Business/Information Technology + Business and Management Education

2) Education Teacher Education (K-12)

3) Health Care Nursing Education

4) Engineering/Manufacturing Technology Workforce Education, e.g., manufacturing

5) Protective Services/Law Enforcement

Citizens Advisory Commission Recommendations

Lead a system-wide information technology initiative that coordinates the development and implementation of on-line courses, programs, services as well as related faculty, staff, and curriculum development

Evaluate the return-on-investment of on-line learning programs and services to ensure they are serving the targeted learner segments and identified market needs.

Maximize the way its institutions efficiently and effectively use on- and off-campus facilities and technology to serve students where they live and work.

Relation to MnVU and ACVE Minnesota State Online - key partner in MnVUMinnesota State Online - key partner in MnVU MnVU is a founding member of a national organization of virtual MnVU is a founding member of a national organization of virtual

universities - American Council for Virtual Learning - that universities - American Council for Virtual Learning - that promotes:promotes:

• e-learning policy• marketing and communication• portal• research and grant opportunities

MnTransfer.orgMnTransfer.org DARSDARS CASCAS ISEEK - MnVU ISEEK - MnVU MnLINKMnLINK e-Portfolioe-Portfolio

Electronic Services for Learners

MnOnline Governance Model

1. “Innovative Enterprise” within MnSCU

2. Partnership of campuses and Office of the Chancellor

• Collaboration

• Consortium

• Compact

• Central Services

Office of the Chancellor

Academic and Student AffairsITS

Web-Enabled ISRSISRS Staff Help Desk

Campuses

Develop CurriculumOffer ProgramsOffer CoursesOffer Web-Enabled ISRSProvide Web-Based Student ServicesProvide Online BookstoreProvide InfrastructureProvide Distance Education Specialist

Online LibraryReferenceHelp Desk

Revenue sharing Set Standards Share materials

Strategic AlliancesRevolving Loan Fund

Academic Programs Curriculum Development SupportE-Mentoring Support DeskDARS/CAS/MnTransferMnLINKIdentify Web-Based ServicesProvide ManagementArrange/Coordinate Marketing

Office of Inst. Tech.Faculty Training (w/CTL)IMS HostingIMS Support Desk(faculty,/students)IMS OrientationModules/MaterialsIntellectual PropertyFaculty E-LearningCommunity

Academic ResourcesCenter for Teach & LearnFaculty Training (w/OIT)

Planning/ResearchProgram Approval

• Centralized/Campus Services

• Home/Provider Model

• Revenue Sharing

• Tuition costs

• Faculty Online Training• Shared Services

•Technical Support•Library Reference•Student Mentoring

E-Learning Issues

• Web-enabled ISRS for online application, registration, assessment, payment. Etc.

• Seamless Education Services Project

• Intermediary page with phone, email, fax, mail address information

• Direct link to sites & services

Minnesota Online

WCET Guide to Developing WCET Guide to Developing Online Student ServicesOnline Student Services

• Information for Prospective Students• Admissions • Financial Aid • Registration • Orientation Services • Academic Advising • Technical Support • Career Services • Library Services • Services for Students with Disabilities • Personal Counseling • Instructional Support and Tutoring • Bookstore • Services to Promote a Sense of Community • Health Services• Student Life

www.eservices.mnscu.edu

1) MnSCU will 1) MnSCU will move forwardmove forward at a at a strategically strategically aggressiveaggressive pace to implement pace to implement Minnesota Minnesota State OnlineState Online, including centralized support , including centralized support when appropriate, faculty training/training when appropriate, faculty training/training centers, student services, curriculum centers, student services, curriculum development and marketing.development and marketing.

E-Learning Task ForceRecommendations

2) Minnesota State Online will operate as an 2) Minnesota State Online will operate as an innovative enterpriseinnovative enterprise in which policies and in which policies and procedures could be adopted and adapted that procedures could be adopted and adapted that would permit e-learning programs and would permit e-learning programs and services to be more flexible and responsive to services to be more flexible and responsive to the needs of students, faculty, institutions, the needs of students, faculty, institutions, communities, businesses and organizations.communities, businesses and organizations.

E-Learning Task ForceRecommendations

3) Minnesota State Online e-learning will 3) Minnesota State Online e-learning will operate to better respond to identified operate to better respond to identified current and future current and future market needsmarket needs and and improve improve student accessstudent access to MnSCU to MnSCU curriculum.curriculum.

E-Learning Task ForceRecommendations

4) Minnesota State Online e-learning 4) Minnesota State Online e-learning opportunities will meet or exceed MnSCU opportunities will meet or exceed MnSCU system defined system defined quality and courseware quality and courseware standardsstandards which are based on nationally which are based on nationally recognized standards.recognized standards.

E-Learning Task ForceRecommendations

5) Minnesota State Online will make targeted 5) Minnesota State Online will make targeted learner segmentslearner segments aware of the products and aware of the products and services available.services available.

E-Learning Task ForceRecommendations

6) Minnesota State Online will provide 6) Minnesota State Online will provide high high quality, interactive student servicesquality, interactive student services to to learners at the level recognized as a national learners at the level recognized as a national standard by the Western Cooperative for standard by the Western Cooperative for Educational Telecommunications.Educational Telecommunications.

E-Learning Task ForceRecommendations

7) MnSCU will give the highest priority to 7) MnSCU will give the highest priority to providing expanded providing expanded faculty accessfaculty access to e- to e-learning training, development resources, learning training, development resources, and expertise.and expertise.

E-Learning Task ForceRecommendations

8) MnSCU will 8) MnSCU will evaluateevaluate Minnesota State Minnesota State Online to determine Online to determine benefitsbenefits and and outcomesoutcomes..

E-Learning Task ForceRecommendations

9) Minnesota State Online will serve as a 9) Minnesota State Online will serve as a modelmodel for system wide for system wide collaborationcollaboration that is that is standards based and coordinated to standards based and coordinated to maximize effectiveness and efficiencies.maximize effectiveness and efficiencies.

E-Learning Task ForceRecommendations

10) The Task Force also recommends 10) The Task Force also recommends establishing an establishing an e-learning Councile-learning Council to oversee to oversee Minnesota State Online and that it resemble Minnesota State Online and that it resemble the E-Learning Task Force, i.e., the E-Learning Task Force, i.e., made up of a made up of a cross sectioncross section of administrators, faculty, of administrators, faculty, students and potential partners.students and potential partners.

E-Learning Task ForceRecommendations

Appropriate accreditation for Appropriate accreditation for programsprograms

Sound pedagogySound pedagogy Continuous evaluation of student Continuous evaluation of student

progress, retention, faculty/ progress, retention, faculty/ student satisfaction.student satisfaction.

Accessible student servicesAccessible student services

Quality Standards

Courseware StandardsCourseware Standards TechnologyTechnology Info to students (packets, etc.)Info to students (packets, etc.) ID of Tech (browser, hardware ID of Tech (browser, hardware

req., etc.)req., etc.) Audience capability Audience capability

(software/internet skills)(software/internet skills)

UsabilityUsability Interface consistencyInterface consistency Learner supportLearner support Navigational effectiveness/ Navigational effectiveness/

efficiencyefficiency Communication integrationCommunication integration

Courseware StandardsCourseware Standards

Student Services StandardsStudent Services Standards Follow Western Cooperative’s Follow Western Cooperative’s

“Guide to Developing Online “Guide to Developing Online Student Services”Student Services”

Recommendations for regional Recommendations for regional accreditation agenciesaccreditation agencies

Accreditation IssuesAccreditation Issues Some institutions use AQIP, some traditional ‘Change Some institutions use AQIP, some traditional ‘Change

Request’Request’

Recent visits: Lake Superior College and Metropolitan Recent visits: Lake Superior College and Metropolitan State UniversityState University

Higher Learning Commission wants a MnSCU solutionHigher Learning Commission wants a MnSCU solution

Accreditation

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Minnesota State OnlineMinnesota State Online

PROGRAMS

COURSES

STUDENT SERVICES

COLLEGES & UNIVERSITIES

SITE MAP

e-PortfolioContainsContains:: Demographic Info Demographic Info Assessments: Academic, Skills, Interest… Assessments: Academic, Skills, Interest… Academic & Career History Academic & Career History Essays & PublicationsEssays & Publications Work Samples Work Samples ResumesResumes Files: Video / Audio / PhotosFiles: Video / Audio / Photos HyperlinksHyperlinks

Thank You!Thank You!

Questions?Questions?____________________________________________________________________________________________________________________________________

Gary LangerGary Langer651-649-5772651-649-5772

gary.langer@so.mnscu.edugary.langer@so.mnscu.edu