narian retail services presenation 2012 v1.1
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Confidential Document
Bank or
Processor
Independent
Phone
Manufacturer
Independent
NFC Market & Narian
Human Nature
Applications
Customization
Cost
Implementation
Conclusion
Value
Mobile NFC Technology and Narian
NFC Phones In the Market 2011 = Nearly 100 Million
2014 = 20% of All Phones NFC
What is NFC Enabled Today: • Majority of Debit/Credit Cards
Majority of US Transit Systems
Majority of US Security Systems
In Your Next Cell Phone
Market is Committed to Only NFC: All Mobile Phones Committed
All Banks & Cards Committed
National Retail Federation, National
Restaurant Assc, & many other Retail
Org’s Fully Committed
Narian’s Focus: Mobile Retail
Services, “At Near Zero Cost”
Intuitive
Convenient
Secure
Delivers Real Value to
Retailers and Customers
10 Years Developing Mobile Retail Technology
Narian Has Been Granted Multiple Patents on our
Mobile Technology for Retailers
Narian is the Global NFC Applications Leader
Quoted By: Nokia, Citigroup, Google, First Data,
and many others.
2012 – Over 70 Unique Phone Models
AT&T, Verizon, Sprint, T-Mobile
Google, Microsoft, Intel, Samsung, Qualcomm, HTC, Nokia, Visa,
Mastercard, Amex, Discover, RIM, LG, Motorola, Sony, and Many Other
Global Fortune 500’s, Full Commitment to Only NFC
Narian Sees It Differently
We Create The Future of Retailing, TODAY
The next steps . . .
Enhanced Shopping, Loyalty,
Customer Service, Employee Development
Confidential Document
NFC Phones Are Here Today In A BIG Way
Top Selling & Flag Ship Phone
Top Selling & Flag Ship Phone
Current Flagship Phone From These Manufacturers
Millions in the US Have Phones with NFC Today
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Narian’s Design Based on Human Nature Coefficient
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Finding Help
Narian Service
Waiting in Line
Narian Line
Waiting for Service
Narian Entrance
Speaking to Expert
Narian Communicator
Shopping Experience
Its All About Service
Step 1
Narian Service
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Consumer Taps NFC Tag on
Shelf/Counter/Wall/Table/Stand
Step 2
Specific Employee is Paged &
Directed to Exact Location of
Customer within Retail Location
Step 3
Employee Taps their NFC ID
Badge to close out the
Consumer Service Request
Employee NFC Card
Sampling of 23 Unique Features & Capabilities for this Technology
Data Analytics of Employee/Employees Service Time
Multi-Platform Employee Notification System
Secure Employee Login with Management Control
And Many Other Features & Capabilities……
Step 1
Consumer Taps NFC Tag on
Shelf/Counter/Wall/Table/Stand
Reta
iler’s
V
alu
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Step 2
Consumer has Freedom to
Continue Shopping without
losing their place in Line
Sampling of 17 Unique Features & Capabilities for this Technology
Consumer Time Buffering Efficiency System(No Rushing Back)
Consumer Real Time Monitoring & Control
Seamless Integration w/ Legacy Take – A – Number Systems
And Many Other Features & Capabilities……
Narian Line
Step 3
Consumer is Paged with Time
Buffered so as Not having to
Rush Back
Step 1
Consumer Taps NFC Tag on
Shelf/Counter/Wall/Table/Stand
Reta
iler’s
V
alu
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Step 2
Consumer is Routed to Access
the Right Employee, Available
in Any Global Retail Location
Step 3
Consumer Communicates via
Phone/VOIP/SMS/Chat to
Remote Available Expert
Sampling of 22 Unique Features & Capabilities for this Technology
Automatic Routing Access to Global Employee Workforce
Intelligent Consumer Submission Photo/Video to Retailer
Incorporated Consumer Privacy Structure
And Many Other Features & Capabilities……
Narian Communicator
Step 1
Consumer Taps NFC Tag on
Shelf/Counter/Wall/Table/Stand
Reta
iler’s
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Step 2
1 Counter, 2 Services,
1 Employee Each. Consumer
Placed in Line of Service Need
Step 3
Consumer Returns When
Specific Employee for Service
is Available & Confirms Arrival
Sampling of 34 Unique Features & Capabilities for this Technology
Retail Easy View Consumer Control Screen
Consumer Arrival/Return Confirmation
Customer-to-Employee Communication Capability
And Many Other Features & Capabilities……
Narian Entrance
Employee for Service 1
Employee for Service 2
Customer Returns to Right
Service for Single Line
Step 3
Consumer Accesses
Content/Media Specific to
Product/Service in front of them
Step 1
Consumer Taps NFC Tag on
Shelf/Counter/Wall/Table/Stand
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iler’s
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Step 2
Consumer Selects
Smart Target
Content/Media
Sampling of 15 Unique Features & Capabilities for this Technology
Video/Audio Streaming
Instant Content Updating
Open Web Content Structure
And Many Other Features & Capabilities……
Narian Content/Media
Product
Service
Fresh off the Runway in Paris the
latest in Sleep W ear for the
Modern Young W oman in Today’s
W orld.
Size= 0 – 12
$19.95 Today Only
As for our Accessories Special!!!!
Run’s on 99% of Devices &
Designed for Multiple Screen
Sizes. Fully Customize
Structure, Process, & Control
54
0 54
Employee
Management
Flow
No Change
/ Low Change
Natural Retail
Flow
Make Your App Look & Work
Like Your Store
Full Customization of Complete Look & Feel
of Phone Application
\\
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Narian Platform Sampling Customization & Control
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Narian Retail Service Implementation
NFC Phone
Cellular
Internet
Access
Cellular
Tower
Retailers Only Require an Internet Connected Device
to Access the Narian Retail Services
As easy as putting a Sticker where you want to offer Narian Services to your Customer’s
Tables, Counters, Walls, Shelves, Doors, Products, Anywhere
NFC Tag
Your
Logo
Here
Employee
NFC Card
All Other Technologies Fail : GPS - Barcode - Wifi - Bluetooth
Narian
Portal
Server
Retail Implementation Examples
Confidential Document
Big Box Retailer
Grocery Store
Electronic Store
Department Store
Coffee House
Fast Food
Service Shop
Restaurant
NFC Phone
NFC
Tag
Confidential Document
Why Narian Can Drive Sales Today for a Retailer
83% of consumers have trouble finding what
they are looking for in stores, while 67 % say
they would leverage mobile technologies if
available in stores they shop.
National Consumer Research
According to the study, 58.5% of respondents believe
customer service has declined in the last five years
AMR
40% of American consumers want to leave stores after
not getting store associate this holiday season.
Among those who actually left the stores, 90% of them
never returned. Motorola Market Intelligence Study
68% of Customers leave because of what
they perceive as indifference from the
merchant. They feel unappreciated,
unimportant and taken for granted.
Kennedy Marketing
Before you spend your time & money attracting new customers with whom you have not yet established a
relationship, consider the following statistics:
1. Repeat customers spend 33% more than new customers.
2. Referrals among repeat customers are 107% greater than non-customers.
3. It costs 6x more to sell something to a prospect than to sell that same thing to a current customer.
About.com
The Retailers Cost and Profits
Confidential Document
Just $20
Retailer’s
Cost
Retailer’s
Profits
$1000’s in Profit
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