nonverbal communication better at communicating feelings and attitudes more convincing than verbal...

Nonverbal Communication

Better at communicating feelings and attitudes

More convincing than verbal messages.

We can communicate without saying anything!

Kinesics

Body MovementAdapter: tension reliever like fixing

hair, touching noseEmblems: gestures that mean

something. Pointing

Vocalics

Tone of voiceOften carries more meaning

than the actual words.

Proxemics

Space and DistanceCultural

Emotion or moodHow well we know someone

Territory and Environment

• Use of space and objects to indicate ownership• Invasion: intruding into someone’s

territory.• Contamination: tagging, graffiti,

leaving trash.

Haptics

• Professional Touch: Doctor touches patient.• Social/Polite touch: Fist bump, hand shake• Friendship: kiss, bro hug• Love/Intimacy: highly personal

Appearance

• What is soma typing?• Classifying people according to body

type• What is Halo Effect?• Physical Attractiveness Stereotype• Beautiful = Good

What are artifacts?

Facial Expression

• What are the six universal facial expressions?• Anger• Happiness• Surprise• Sadness• Disgust • Fear

•Who is better at reading someone’s facial expression? Men or women?

What is masking?

• Hiding an expression of emotion and replacing it with a more appropriate expression.

Triangle of Meaning

Thought (meaning)

Symbol Referent (stands for)

ASL for Water Water

Triangle of Meaning

Referent

Thought(meaning)

CatSymbol

Denotation:The dictionary definition of a word.

Connotation:Emotional meaning based on

personal experience and feelings.

Triangle of Meaning

Thought(meaning)

TeacherSymbol Referent

Bypassing:

Two people have different referents for

the same word but they think they are thinking

alike.

• Words and symbols are arbitrary, ambiguous, and abstract.• Arbitrary: • for no reason, random• Ambiguous:• Confusing• Abstract:• Difficult to understand, not concrete

Meaning is in the person, not the word!

• Social Constructionism: Humans make sense of their world. They make meaning and create their world.

• Language shapes our relationships.

• Language allows humans to think hypothetically. We can imagine, reflect and plan for the future.

• Language allows us to name things.