obama for america 2012: 10 lessons learned from real-time design for high stakes

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Being the first director of user experience in US Presidential campaign history presented a unique set of challenges, goals, and constraints. Jason Kunesh shares best practices and methods that helped Obama for America build winning social, mobile, e-commerce and in person experiences for as many people as possible.

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Rules of Thumb forDesign Chicanery at

Obama for America HQ

feedback?@jdkunesh

A Presidential campaign seeks 270 electoral votes in

a general election.

RegisterPersuadeTurnout

VolunteerDonate

RESPECT.EMPOWER.INCLUDE.

WIN.

Your values drive your actions.

540 days50 states

1,000 field offices10,000 neighborhood leaders

2,000,000 volunteer shifts2,200,000 voters registered

$690,000,000 donated 150,000,000 phone calls

200 applications

Find your story.

Story of SelfStory of Us

Story of Now

Everyone’s work has value.

Story of SelfStory of Us

Story of Now

Celebrate little victories.

Ignore whatever isoutside of your control.

Have fun.

Find good people doing good things & work with them.

5/9/12 tumblr_m3b790ZasO1qh71pao1_1280.png (662×758)

1/129.media.tumblr.com/tumblr_m3b790ZasO1qh71pao1_1280.png

Find your patterns.

Little things count.

Be selfless in pursuitof your goals.

Scout AddisStacey AshlundFarnaz Badie

Fred BoveDavid Castleton

Christian CrumlishLaura DeanJulie Francis

Nancy FrishbergMichelle Fulcher

Catherine HoAbby Leafe

Jodi LeoMichal Migurski

Nate BoltLaura PaajanenDorrie PaynterBeth PickardLucie Richter

Gabriela RivasMary Beth Solomon

Stephen SuarezMatt Towers

Mark TrammellBob Walton

Andrea WerboffJay Zaltzman

The value of community is immeasurable.

Story of SelfStory of Us

Story of Now

Slow is smooth.Smooth is fast.

chicanery |SHiˈk!n"r#, CHi-|nounThe use of trickery to achieve a political, financial, or legal purpose.

Make everything participatory.

Bend the rules.

Bend the rules.

Thank you!@jdkunesh

jdkunesh@gmail.com

Eugene Hasenfus, http://whitecolonialism.tumblr.com/post/32935487196/today-in-history-october-5-1986-iran-contra

Apple ][, http://cameronscloset.com/apple-ii/#jp-carousel-285

President Carter, http://online.wsj.com/article/SB10001424052970204005504574233981506674934.html

President Obama in Grant Parkhttp://short-sharp-shock.blogspot.com/2009/11/hope-that-we-confessed.html

Marshall Ganzhttp://www.wbmnet.nl/2011/05/global-leadership-dialogs-on-television-and-internetchannel/marshallganz/

Michael Slabyhttp://business.financialpost.com/2010/11/17/fp-tech-desk-qa-with-former-obama-cto-michael-slaby/

Narwhal vs. Orcahttp://arstechnica.com/information-technology/2012/11/how-team-obamas-tech-efficiency-left-romney-it-in-dust/

Barack Obama in shades, me & DraplinManik Ranthee

Photo credits

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