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Copyright 2015. Third River Marketing
“They Said What?”Reputation Marketing &
Management For The Yard, Garden, and Patio Industry
Presented By
Tim FahndrichReputation Marketing Specialist
Founder, ReviewSprout
Copyright 2015. Third River Marketing
Why should your local green industry business care about
reputation management?
Copyright 2015. Third River Marketing
The Game Has Changed
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
1 Find Businesses
2 Conduct Research
3 Make Purchasing Decisions
This Has Changed How We …
Copyright 2015. Third River Marketing
1 Game Changer #1: Search
Landscaping Portland
Copyright 2015. Third River Marketing
88% of consumers trust online reviews as much as a personal
recommendationSource: Brightlocal
Copyright 2015. Third River Marketing
3 Game Changer #3: Social Media
People aren’t just ON social media, they are GLUED to it
All Trademarks Owned By Respective Companies
Copyright 2015. Third River Marketing
4 Game Changer #4: Mobile
Consumers now have more power in the palm of their hands than the
computers that sent man to the moon
More Power. More Access. Zero Patience.
Copyright 2015. Third River Marketing
Do You Have A Plan
To Leverage These Massive Game Changers?
Copyright 2015. Third River Marketing
jjjjjj
Which One Would You Choose?
★★★★★(5 Star Reputation)
★★★★★Poor Reputation
★★★★★No Reputation
(No Online Reviews)
Copyright 2015. Third River Marketing
of users will use a local business with a 4 star rating
92%
More Stars = More Customers
of users will use a local business with a 3 star rating
72%
of users will use a local business with a 2 star rating
27%
Only of users will use a local business with a 1 star rating
13%
Not Just Any Stars … Reviews Must Be:
• Authentic• Trustworthy• Recent• Relevant
Never, ever make up or pay someone to write reviews!
Copyright 2015. Third River Marketing
★★★★★(5 Star Reputation)
★★★★★Poor Reputation
3.5x More Business
More Stars = More Customers
Copyright 2015. Third River Marketing
How Important Are Reviews?
Short Answer: Everyone is online. They all
have an opinion. Those opinions matter, and
their voices carry.
Copyright 2015. Third River Marketing
Referrals ReviewsPrivate Public1x Event Ongoing ImpactGiven to 1 Person Unlimited Reach
What About Word-of-Mouth?“I Get Most Of My Customers From Word of Mouth”
Copyright 2015. Third River Marketing
Are you leveraging your online presence
and reputation to close more business this
month?
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Quick Story
Lawn Mower Repair Shop
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Bottom Line:
Your Online Presence & Reputation Matters
Copyright 2015. Third River Marketing
How Much Is A Customer Worth?
Are You Ready To Stand Out Online Above Your Competition?
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
1 Build A “Reputation Matters” Culture
2 Proactively Ask For Reviews & Feedback
3 Promote & Market Your Positive Reviews Across The Web
How To Grow A 5 Star Reputation
Copyright 2015. Third River Marketing
4 Follow-up On Negative Feedback And Use It As An Opportunity To Improve Your Company
5 Listen To & Monitor What People Are Saying
6 Create A Positive & Accurate Online Presence
Copyright 2015. Third River Marketing
How Do You Stack Up??
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Thank You
The #1 reputation marketing and management solution built
specifically for the yard, garden, and patio industry
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Special Offer:15 Day Trial
Just $1
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
You’ll Get Access To Our Reputation Builder Package
Copyright 2015. Third River Marketing
Start Generating Feedback & Reviews Right Away On Your Own Review Engine
Copyright 2015. Third River Marketing
Promote Your Positive Reviews on Social Media
Sites Like Facebook, Twitter, and Google+
… And On Your Website
Copyright 2015. Third River Marketing
Turn Negative Feedback Into An Amazing Customer Service Opportunity
Copyright 2015. Third River Marketing
Generate More Leads With Our Social Sharing Features
Copyright 2015. Third River Marketing
Improve Your Search Engine Rankings With Our SEO
Optimized Algorithm
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Don’t Worry … Your Review Engine is Mobile Responsive For
Use On Any Platform
Copyright 2015. Third River Marketing
1 Search
2 Reputation & Reviews
3 Social Media
Take Advantage Of All 4 Game Changers
4 Mobile
Copyright 2015. Third River Marketing
Improve Your Online Presence & Reputation
And Stand Out Online Above Your Competition!
Copyright 2015. Third River Marketing
Copyright 2015. Third River Marketing
Reputation Builder Package$1 Trial – 15 Days
$97/mo. No contracts. Cancel anytime.
Copyright 2015. Third River Marketing
Package Options
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