online staffing - how will your business play?

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Online staffing is growing and it is projected to ride from about $2B in 2014 to between $15B to $47B by 2020. Getting started with creating your online staffing business is easier that you think. Attached slides describes how online staffing is more than global online freelancer marketplace. It is not about talent working remotely or hiring un-screened workers. Based on the platform you use, you can create new revenue streams by leveraging trends and processes of online staffing and screened workforce you might already have in your database. Depending upon your client-base and industry in which you provide staff, you might want to analyze various options to see what fits better.

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Online StaffingHow Will Your Business Play?

NextCrew – Online Staffing Platform

www.nextcrew.com | (888) 228-7813 | info@nextcrew.com

Online Staffing: Yes, it’s growingFrom about 10 in 2005 to currently over 150 distinct businesses developing platforms to pursue “online staffing”

Total value of “online staffing” annual spend forecasted to rise from about $2B in 2014 to between $15B to $47B by 2020

Source: Staffing Industry Analysts

Demand by Larger Enterprise (over 500 employees)

In 2013 there may be no more than 100 instances of formal service contracts between onl ine s taffi ng platforms and large enterprises . This i s l ikely to grow cons iderably as large enterprises adopt onl ine workforce services and learn the advantages of onl ine staffi ng

"Onsite Worker" Platforms Onl ine platforms enabl ing "Onsi te" work arrangements i s just getti ng started in 2013. The effi ciency and service advantages of the onl ine s taffi ng platform model wi l l drive growth in demand, and this mode of onl ine s taffi ng wi l l take market share from traditional s taffi ng

Ongoing Platform Innovation Innovation of onl ine staffi ng platforms has been increas ing over the past years , innovation by both existing and new platforms that are taking what they have learned about early onl ine s taffi ng platforms and users to develop capabi l ities that wi l l growth markets further.

Staffing Firm Hybridization By 2020, many traditional s taffi ng fi rms wi l l have s tarted to adopt onl ine s taffi ng platform models as a way to (a) del iver "onl ine work" services to cl ients and (b) improve performance of "ons i te" s taffi ng.

This growth will come from…

Source: Staffing Industry Analysts

Are businesses turning to Online Staffing?

“…companies -- large and small

-- need to learn how to tap

online work platforms so that

they can cultivate talent pools of

network-connected independent

workers not only locally but

wherever they may reside across

the world. The companies that

do not, risk being at a

disadvantage in the future.”

Peter Evans, PhD Vice President, Center for Global Enterprise and former Director, Global Strategy and Analytics at GE

Source: Staffing Industry Analysts

So what should staffing firms do?

• Get educated and clear in your own minds about what’s going on

• Get to know what your options really are

• Start doing something…

• At the very least, to start learning and adapting

• At best, to start capturing new opportunities

Online Staffing “Myth Busters”!

• Not just players like Elance-oDesk, freelancer.com, etc.

• Not just large-scale marketplaces

• Not just global labor arbitrage

• Not just online/virtual freelancers

• Really is about adding a new dimension to the staffing (work-arrangement intermediation) industry (ongoing “digitization”).

• Staffing industry is increasingly seeing this new technology-based dimension as something to be embraced.

• Many different approaches using online platforms and staffing business models can be pursued.

How SIA Defines “Online Staffing”

“Online Staffing”- an online platform model that enables specific hirers and specific (independent, typically contingent) workers to enter into, complete, and transact work arrangements.

Independent

providers of labor services

• Different from a “system” (applicant tracking system, front or back office system, billing system, etc.) that just automates functions/processes

• A “platform” enables “relationships” and “transactions” (in our case, work arrangements) between different parties on either side of the platform

• Platforms can be used to enable

• a complete, end-to-end work arrangement (e.g., what an Elance-oDesk does, etc.)

• parts of the work arrangement (e.g., sourcing and candidate engagement, et al)

Platform – Not just a system

Online Work

Arrangement

Intermediation

Platform

How can you play?

Front Office Systems/ATS

Back Office Systems

Websi

te

Websi

te

Sourcing And RecruitingSales and Service

Buyers/Clients Candidates/Workers

ResumesJob Reqs

Staffing Firm

Option 1 - Talent Pools

Front Office Systems/ATS

Back Office Systems

Websi

te

Websi

te

Sourcing And RecruitingSales and Service

Buyers/Clients Candidates/Workers

ResumesJob Reqs

Online Platform

Staffing Firm

Talent Pools

Example of a Talent Pool

Job Search for your Talent Pool

Option 2 - Talent Showcase

Front Office Systems/ATS

Back Office Systems

Websi

te

Websi

te

Sourcing And RecruitingSales and Service

Buyers/Clients Candidates/Workers

ResumesJob Reqs

Online Platform

Staffing Firm

Talent PoolsTalent Showcase

Talent Showcase Example

Option 3 - End-to-End Solution

Front Office Systems/ATS

Back Office Systems

Websi

te

Websi

te

Sourcing And RecruitingSales and Service

Buyers/Clients Candidates/Workers

ResumesJob Reqs

Online Platform

Staffing Firm

Talent Pools

Talent Showcase

End-to-end Solution

Could be full or partial self-service or even open marketplace

NextCrew Platform-Capabilities

Self-service

Optional (self-service)

Screened workforce

Front Office Systems/ATS Web

site

Web

site

Staffing Firm

Online Staffing Platform

Traditional Process

Online/hybrid clients

Traditional Clients

All candidates

Back Office Systems

SMS

Work orders

Timesheet

Payment ProcessingProfile

Management

Scheduling

Reviews

Standardized Talent Profiles

Ability to share profiles with clients

Work schedule

Link to video resumes

Reviews

Talent Selection and Job Privacy

Client ManagementCreate a private talent pool

Rate configuration

Locations

Timesheet approval

Reviews

Timesheet Approval

Staff Approv

al

Client Approv

al

Admin Approv

al

How can you play?

Workforce

Management• Talent Pool• Job Search for candidates

Talent Showcase

• Private Talent Pool• Candidate shopping cart

End-To-End Solution

• Online staffing marketplace• Integration with Payroll and Invoicing system

Questions?

Contact Us(888) 228-7830 | chirag@nextcrew.com | www.nextcrew.com

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