online staffing - how will your business play?
DESCRIPTION
Online staffing is growing and it is projected to ride from about $2B in 2014 to between $15B to $47B by 2020. Getting started with creating your online staffing business is easier that you think. Attached slides describes how online staffing is more than global online freelancer marketplace. It is not about talent working remotely or hiring un-screened workers. Based on the platform you use, you can create new revenue streams by leveraging trends and processes of online staffing and screened workforce you might already have in your database. Depending upon your client-base and industry in which you provide staff, you might want to analyze various options to see what fits better.TRANSCRIPT
Online StaffingHow Will Your Business Play?
NextCrew – Online Staffing Platform
www.nextcrew.com | (888) 228-7813 | [email protected]
Online Staffing: Yes, it’s growingFrom about 10 in 2005 to currently over 150 distinct businesses developing platforms to pursue “online staffing”
Total value of “online staffing” annual spend forecasted to rise from about $2B in 2014 to between $15B to $47B by 2020
Source: Staffing Industry Analysts
Demand by Larger Enterprise (over 500 employees)
In 2013 there may be no more than 100 instances of formal service contracts between onl ine s taffi ng platforms and large enterprises . This i s l ikely to grow cons iderably as large enterprises adopt onl ine workforce services and learn the advantages of onl ine staffi ng
"Onsite Worker" Platforms Onl ine platforms enabl ing "Onsi te" work arrangements i s just getti ng started in 2013. The effi ciency and service advantages of the onl ine s taffi ng platform model wi l l drive growth in demand, and this mode of onl ine s taffi ng wi l l take market share from traditional s taffi ng
Ongoing Platform Innovation Innovation of onl ine staffi ng platforms has been increas ing over the past years , innovation by both existing and new platforms that are taking what they have learned about early onl ine s taffi ng platforms and users to develop capabi l ities that wi l l growth markets further.
Staffing Firm Hybridization By 2020, many traditional s taffi ng fi rms wi l l have s tarted to adopt onl ine s taffi ng platform models as a way to (a) del iver "onl ine work" services to cl ients and (b) improve performance of "ons i te" s taffi ng.
This growth will come from…
Source: Staffing Industry Analysts
Are businesses turning to Online Staffing?
“…companies -- large and small
-- need to learn how to tap
online work platforms so that
they can cultivate talent pools of
network-connected independent
workers not only locally but
wherever they may reside across
the world. The companies that
do not, risk being at a
disadvantage in the future.”
Peter Evans, PhD Vice President, Center for Global Enterprise and former Director, Global Strategy and Analytics at GE
Source: Staffing Industry Analysts
So what should staffing firms do?
• Get educated and clear in your own minds about what’s going on
• Get to know what your options really are
• Start doing something…
• At the very least, to start learning and adapting
• At best, to start capturing new opportunities
Online Staffing “Myth Busters”!
• Not just players like Elance-oDesk, freelancer.com, etc.
• Not just large-scale marketplaces
• Not just global labor arbitrage
• Not just online/virtual freelancers
• Really is about adding a new dimension to the staffing (work-arrangement intermediation) industry (ongoing “digitization”).
• Staffing industry is increasingly seeing this new technology-based dimension as something to be embraced.
• Many different approaches using online platforms and staffing business models can be pursued.
How SIA Defines “Online Staffing”
“Online Staffing”- an online platform model that enables specific hirers and specific (independent, typically contingent) workers to enter into, complete, and transact work arrangements.
Independent
providers of labor services
• Different from a “system” (applicant tracking system, front or back office system, billing system, etc.) that just automates functions/processes
• A “platform” enables “relationships” and “transactions” (in our case, work arrangements) between different parties on either side of the platform
• Platforms can be used to enable
• a complete, end-to-end work arrangement (e.g., what an Elance-oDesk does, etc.)
• parts of the work arrangement (e.g., sourcing and candidate engagement, et al)
Platform – Not just a system
Online Work
Arrangement
Intermediation
Platform
How can you play?
Front Office Systems/ATS
Back Office Systems
Websi
te
Websi
te
Sourcing And RecruitingSales and Service
Buyers/Clients Candidates/Workers
ResumesJob Reqs
Staffing Firm
Option 1 - Talent Pools
Front Office Systems/ATS
Back Office Systems
Websi
te
Websi
te
Sourcing And RecruitingSales and Service
Buyers/Clients Candidates/Workers
ResumesJob Reqs
Online Platform
Staffing Firm
Talent Pools
Example of a Talent Pool
Job Search for your Talent Pool
Option 2 - Talent Showcase
Front Office Systems/ATS
Back Office Systems
Websi
te
Websi
te
Sourcing And RecruitingSales and Service
Buyers/Clients Candidates/Workers
ResumesJob Reqs
Online Platform
Staffing Firm
Talent PoolsTalent Showcase
Talent Showcase Example
Option 3 - End-to-End Solution
Front Office Systems/ATS
Back Office Systems
Websi
te
Websi
te
Sourcing And RecruitingSales and Service
Buyers/Clients Candidates/Workers
ResumesJob Reqs
Online Platform
Staffing Firm
Talent Pools
Talent Showcase
End-to-end Solution
Could be full or partial self-service or even open marketplace
NextCrew Platform-Capabilities
Self-service
Optional (self-service)
Screened workforce
Front Office Systems/ATS Web
site
Web
site
Staffing Firm
Online Staffing Platform
Traditional Process
Online/hybrid clients
Traditional Clients
All candidates
Back Office Systems
SMS
Work orders
Timesheet
Payment ProcessingProfile
Management
Scheduling
Reviews
Standardized Talent Profiles
Ability to share profiles with clients
Work schedule
Link to video resumes
Reviews
Talent Selection and Job Privacy
Client ManagementCreate a private talent pool
Rate configuration
Locations
Timesheet approval
Reviews
Timesheet Approval
Staff Approv
al
Client Approv
al
Admin Approv
al
How can you play?
Workforce
Management• Talent Pool• Job Search for candidates
Talent Showcase
• Private Talent Pool• Candidate shopping cart
End-To-End Solution
• Online staffing marketplace• Integration with Payroll and Invoicing system
