organisation culture audit data-based organisation culture building program thinktank management...

ORGANISATION CULTURE AUDIT

DATA-BASED ORGANISATION CULTURE BUILDING PROGRAM

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THINKTANK MANAGEMENT SERVICES

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THE FIRE TRIANGLE

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SPARK

FUEL OXYGEN

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FIRE OF CHANGETM MODEL

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SPARK: VISION OF CHANGE

FUEL: RESOURCESFinancialTechnicalHuman

OXYGEN: CULTUREBeliefs & Assumptions

Behavioural NormsBehaviours

Organisational Change

Achieving Vision

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WHAT’S IN A CULTURE?

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Why Talk about Culture

in Business Organisations?

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CODES FOR WORK BEHAVIOUR

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“The way we do things around here.”

Marvin Bower

CULTURE SETS THE DIRECTION

Culture represents:

Basic Values, Beliefs and Assumptions that are Commonly shared by organisation’s members and that shape their Behaviours.

WORK BEHAVIOUR

COLLECTIVE PERFORMANCE

BUSINESS PERFORMANCE

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Organisation Culture provides one of the most powerful levers for CHANGE

CULTURE: A CHANGE LEVER

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TYPICAL PROJECT SCOPE

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ACME Corp has undertaken an extra-ordinary journey … to build an organisation culture along its envisioned values .

To reconfigure and customise the Organisation Culture Audit Survey (OCAS) Tool in line with ACME Corp values.

ACME will use the tool for quantitative assessment of Organisation Culture and to drive a data-based culture building program.

SURVEY METHODOLOGY

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Organisation Culture Audit Survey (OCAS) is a quantitative culture assessment tool.

Quantitative Surveys enable measurement and hence improvement.

They make data-based change initiatives possible.

They enable repeat measurements to track improvements.

They enable broad-based participation from all levels making the results more accurate.

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HIGHLY RELIABLE PRECISION TOOL

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Organisation Culture Audit Survey (OCAS) is an extremely reliable precision tool with top-drawer psychometric properties.

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Existing Culture Profile

Desired Culture Profile

Analysis of Gaps

Unit wise Gap Analysis

Function wise Gap Analysis

Implications

Action Map

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Integrity, Above AllFaster, Higher, Better: Strive for Excellence

The Big C: Customer-centric Thoughts & ActionEntrepreneur: You are your own M.D.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

CULTURE-GRAM (ACME - BARODA)CURRENT vs. DESIRED PROFILE

DESIREDBaroda

OCAS SURVEY REPORTING

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Integrit

y, Above

All

Constructi

ve Conflict

Resolution

Win To

gether:

Collaborat

e acro

ss Boundari

es

Faste

r, High

er, Bett

er: St

rive f

or Exce

llence

A day so

oner, a

Rupee lo

wer: Cost

Leaders

hip

Quality:

Even

in Si

mple Ta

sks

Customer-

centri

c Though

ts & Acti

on

Innovation: E

ven in

Simple

Tasks

Take

Calculat

ed Risk

s

Entre

preneu

r: You ar

e your o

wn M.D.

0%10%20%30%40%50%60%70%80%90%

100%

CULTURE-GRAM (ACME-HALDIA)CURRENT vs DESIRED PROFILE

HALDIADESIRED

OCAS SURVEY REPORT SAMPLE

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OCAS SURVEY REPORT SAMPLE

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Integrity, Above All

Constructive Conflict Resolution

Win Together: Collaborate across Boundaries

Faster, Higher, Better: Strive for Excellence

A day sooner, a Rupee lower: Cost Leadership

Quality: Even in Simple Tasks

The Big C: Customer-centric Thoughts & Action

Innovation: Even in Simple Tasks

Take Calculated Risks

Entrepreneur: You are your own M.D.

0

0.5

1

CULTURE-GRAMACME CORP & ITS UNITS: CURRENT vs. DESIRED PROFILE

CORPORATEBarodaHaldiaThaneDESIRED

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TTMS PEOPLEPROFIT: PROFILE

Consulting arm of Thinktank Management Services (P) Ltd

Provides services and solutions in the ‘Human Resource’ & Human Performance Technology’ areas.

Global network of eminent experts and professional practice leaders from Asia, Europe and the U.S.

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Research Rigour I Ground Realities