organizational behavior · •anthropology - is the study of societies to learn about human beings...

Organizational Behavior

PERILAKU ORGANISASI

1

INTRODUCTIONName : ROMAT SARAGIH, Dr. MM.

Address : Komplek Setra Dago I / No 22

Antapani

HP : 0811343640

Phone : 022.87240840

Email :

saragih@ypt.or.idsaragih@telkomuniversity.ac.id

BLOG:

http://saragih.staff.telkomuniversity.ac.id

ORGANIZATIONAL BEHAVIOR

Team Teaching:

1. Romat Saragih, Dr., MM.

2. Bacharudin Saleh L., Dr., SE.

3. Paramitha Aualia, S.Psi, M. Psi

ORGANIZATIONAL BEHAVIOR

Main References:

1. Stephen P Robbins & Timoty A. Judge, 2017. Organizational

Behavior (Seventeenth Edition), PERASON

2. Astadi Pangarso, 2016. Perlaku Organisasi (Buku Ajar),

Yogyakarta: Deepublish

Support Reference:

1. John M. Ivancevich, Robert Konopaske and Michael,T.

Matteson, 2014. Organizational Behaviour and Management,

10th edn,United States of America: McGrawHill

2. Fred Luthans, 2006. Organizational Behavior, 11th edn ([n.p]:

McGraw-Hill/Irwin,)

3. James L. Gibson, John M. Ivancevich and James H. Donelly,

1995. Organizations (Behaviour, Structure, Process), 8th edn,

United States of America: Richard D.Irwin, Inc

Preface

5

Every organization must have

a manager

MANAGER: Individuals who

achieve goals with others

Managers must ensure that

management functions are

running well

Managing an organization can be

done intuitively and systematically

in a balanced way.

Intuition: using feelings that are not

always supported by research

Systematic: looking at relationships,

trying to determine cause and effect

and drawing conclusions based on

scientific evidence.

Management function:

Planning, including setting goals, enforcing

strategies, and developing plans to coordinate

activities

Organizing, determining the tasks that must be

done, who should do it, how the tasks are grouped,

who reports to whom and where decisions must be

taken.

Leadership, including motivating subordinates,

directing others, selecting effective communication

channels, solving conflicts

Control, monitor activities to ensure that the

activities are achieved as planned and correct any

significant deviations.

Luthans and colleagues examined 450 managers,

they found there were 4 managerial activities:

Traditional Management: decision making,

planning & controlling.

Communication: exchanging routine information

and processing documents

Human Resource Management: motivate,

discipline, manage conflict, allocate staff and

train.

Network Development: socializing, doing politic

and interacting with outsiders.

Luthans’ Research

Then the results are divided by the following

categories:

Average manager: Ordinary manager

Success manager: Defined based on speed of

getting promoted

Effective manager: defined based on quantity and

the quality of his/ her performance, and satisfies

sub-ordinates and makes their commitment

THE RESULTS

Introduction of Organizational

Behavior

PERILAKU ORGANISASI

Organization:A social unit that is intentionally

regulated, consisting of 2 or more

people, which functions relatively

continuously to achieve a common

goal or set of goals. (Robbins)

PERILAKU ORGANISASI

Organizational Behavior:

A field of study that investigates the impact that

individuals, groups, and structure have on

behaviour within organizations, for the purpose

of applying such knowledge toward improving

an organization’s effectiveness (Robbins)

• Psychology – is the science that seeks to meassure, explain and

sometimes change the bahaviour of human. This study also concern wtihstudying and attempting to understand individual behaviour.

• Social Psychology – it focuses on peoples influence on one another.

This study have made important contributions to OB through group behaviour,power and conflict.

• Sociology – it study of people in relation to their social environment or

culture. This study have contibutions to OB through group behaviour, complexorganization and communications.

• Anthropology - is the study of societies to learn about human beings and

their activities, helped understand differences in fundamental values, attitudes,and behaviour between people inside organization.

Contributing Disciplines to the

OB Fields

Toward an OB Discipline

Challenges and Opportunities for OB

Responding to Globalization

Managing Workforce Diversity

Improving Quality and Productivity

Responding to the Coming Labor Shortage

Improving Customer Service

Improving People Skills

Empowering People

Stimulating Innovation and Change

Helping Employees Balance Work-Life Conflicts

Improving Etchical Behaviour

Organizational Behaviour Model

Basic Model of OB

Dependent Variable:

The key factors that want to be explained are

influenced by other factors

Independent variable:

The cause of a number of changes in the dependent

variable

Dependent Variables and

Independent Variables in OB

Independe

nt variable

(X)

Dependent

Variable (Y)

Model:

Dependent Variables in OB (Y):

• Productivity, a performance measure that includes

effectiveness and efficiency.

• Turnover, permanent resignation from an

organization.

• Absenteeism, Do not come to work without a

report

• Organizational Citizenship Behavior, discretionary/

wise behavior that is not part of an employee's formal

position requirements, however it promotes effective

functioning of the organization

• Job Satisfaction, A general attitude towards one's

work, the difference between the many awards

received by a worker and what they believe they

should receive

Dependent variables in OB (X)

Communication

Conflict

Power & Politics

Work teams

Group Structure

Group decision making

Leadership and trust

Dependent variable (X)

“Individual Level”

Variable

“Organizational

System Level”

Variable

“Group Level” Variable

Biographical Characteristics

Personality & Emotion Values Attitude Ability Perception Motivation Individual Learning &

Individual Decision Making

Work design & technology

Organizational culture

HR policies and practices

X Y

FRAME OF WORK