orgex webinar - the science of human behavior

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The Most Overlooked Organizational Performance Secret:

The Science of Human Behavior

Jim ConnollyFounder & CEOOrgEx

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How to Engage with theGoToWebinar Interface

• Use the “Questions area” in task bar

• Ask us anything throughout the session

• Your questions help us know what to cover

• We will answer them at the end of the session

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Click on “Telephone” at any time to get

the dial-in phone number:(631) 992-3221Access Code: 561-593-225

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• Jim Connolly is Founder and President of OrgEx

• His expertise is in helping clients close the gap between an organization’s current results and the results company leaders know are possible.

• The process is called Organizational Execution

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Marketplace

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Chat Question:

What is your company’s advantage in your market?

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Marketplace

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Overlooked

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Polling Question:

What factor is most important to effective leadership?A – Leadership skillsB – Developing a culture of teamworkC – Knowledge about how human behavior worksD – Clearly communicating mission, goals, etc.

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Secret: The Science of

Human Behavior

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Principle: While every person is unique – human behavior is predictable

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Predictable: Building a Peak Performer

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Polling Question:

What factor is most important to hiring the right employee?A – Previous employersB – Career progressionC – Extra-curricular activitiesD – Schools, degrees, GPA, etc.

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Talent Theme•Defined: naturally occurring

pattern of thought, feeling or behavior

•More predictive of on the job performance than any other factor

•“Now Discover Your Strengths” – Marcus Buckingham and Donald Clifton

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Chat Question:

When I say Mental Toughness, what comes to mind?

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Mental Toughness•Raise thinking to a conscious

level in order to see how it directly impacts behavior and results

•Top performers (peak performers) think differently than “good” performers. Top performers provide a much higher ROI.

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Behavior Results

Current 10 2?

Mental Toughness – Sales Performance Example

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Behavior Results

Desired 15 3?

Current 10 2?

Mental Toughness – Sales Performance Example

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Thinking Behavior Results

Desired 15 3?

Current 10 2?

Mental Toughness – Sales Performance Example

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Thinking Behavior Results

Desired 15 3?

Current I’m doing my part 10 2?

Mental Toughness – Sales Performance Example

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Thinking Behavior Results

Desired I think I can do better 15 3?

Current I’m doing my part 10 2?

Mental Toughness – Sales Performance Example

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Thinking Behavior Results

Mentally Tough 3 or more!

Desired I think I can do better 15 3?

Current I’m doing my part 10 2?

Mental Toughness – Sales Performance Example

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Thinking Behavior Results

Mentally Tough ??? 3 or more!

Desired I think I can do better 15 3?

Current I’m doing my part 10 2?

Mental Toughness – Sales Performance Example

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Thinking Behavior Results

Mentally Tough Whatever it takes! ??? 3 or more!

Desired I think I can do better 15 3?

Current I’m doing my part 10 2?

Mental Toughness – Sales Performance Example

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Recap•The science of human behavior

•While every person is unique, human behavior is predictable

•While competitors overlook these tools, sneak past them and make them wonder what happened

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Organizational Challenges

Habit Loops

Communication Style

Productive Conflict

Resistance to change

Sales team performance

Courageous Conversations

Process Improvement

Leadership Effectiveness

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OrgEx•Organizational Execution – Help

companies close the gap between current and desired results

•Apply the science of human behavior to improve employee performance, organizational results and competitive position

•Assessments, Consulting, Workshops and Speaking

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Our Goal for You

“Today I will do what others won't, so

tomorrow I can accomplish

what others can't”

– Jerry Rice

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Questions?

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•www.OrgEx.com; blog posts/ articles

• jim@orgex.com

•(312) 756-9240

Resources