orgex webinar - the science of human behavior
TRANSCRIPT
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The Most Overlooked Organizational Performance Secret:
The Science of Human Behavior
Jim ConnollyFounder & CEOOrgEx
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• Jim Connolly is Founder and President of OrgEx
• His expertise is in helping clients close the gap between an organization’s current results and the results company leaders know are possible.
• The process is called Organizational Execution
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Marketplace
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Chat Question:
What is your company’s advantage in your market?
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Marketplace
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Overlooked
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Polling Question:
What factor is most important to effective leadership?A – Leadership skillsB – Developing a culture of teamworkC – Knowledge about how human behavior worksD – Clearly communicating mission, goals, etc.
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Secret: The Science of
Human Behavior
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Principle: While every person is unique – human behavior is predictable
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Predictable: Building a Peak Performer
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Polling Question:
What factor is most important to hiring the right employee?A – Previous employersB – Career progressionC – Extra-curricular activitiesD – Schools, degrees, GPA, etc.
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Talent Theme•Defined: naturally occurring
pattern of thought, feeling or behavior
•More predictive of on the job performance than any other factor
•“Now Discover Your Strengths” – Marcus Buckingham and Donald Clifton
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Chat Question:
When I say Mental Toughness, what comes to mind?
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Mental Toughness•Raise thinking to a conscious
level in order to see how it directly impacts behavior and results
•Top performers (peak performers) think differently than “good” performers. Top performers provide a much higher ROI.
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Behavior Results
Current 10 2?
Mental Toughness – Sales Performance Example
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Behavior Results
Desired 15 3?
Current 10 2?
Mental Toughness – Sales Performance Example
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Thinking Behavior Results
Desired 15 3?
Current 10 2?
Mental Toughness – Sales Performance Example
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Thinking Behavior Results
Desired 15 3?
Current I’m doing my part 10 2?
Mental Toughness – Sales Performance Example
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Thinking Behavior Results
Desired I think I can do better 15 3?
Current I’m doing my part 10 2?
Mental Toughness – Sales Performance Example
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Thinking Behavior Results
Mentally Tough 3 or more!
Desired I think I can do better 15 3?
Current I’m doing my part 10 2?
Mental Toughness – Sales Performance Example
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Thinking Behavior Results
Mentally Tough ??? 3 or more!
Desired I think I can do better 15 3?
Current I’m doing my part 10 2?
Mental Toughness – Sales Performance Example
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Thinking Behavior Results
Mentally Tough Whatever it takes! ??? 3 or more!
Desired I think I can do better 15 3?
Current I’m doing my part 10 2?
Mental Toughness – Sales Performance Example
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Recap•The science of human behavior
•While every person is unique, human behavior is predictable
•While competitors overlook these tools, sneak past them and make them wonder what happened
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Organizational Challenges
Habit Loops
Communication Style
Productive Conflict
Resistance to change
Sales team performance
Courageous Conversations
Process Improvement
Leadership Effectiveness
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OrgEx•Organizational Execution – Help
companies close the gap between current and desired results
•Apply the science of human behavior to improve employee performance, organizational results and competitive position
•Assessments, Consulting, Workshops and Speaking
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Our Goal for You
“Today I will do what others won't, so
tomorrow I can accomplish
what others can't”
– Jerry Rice
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Questions?
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•www.OrgEx.com; blog posts/ articles
•(312) 756-9240
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