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CORPORATE PRESENTATION

ACT Corporate Presentation FY2020

OVERVIEW

ACT Corporate Presentation FY2020

1988

Foundation

450+

Employees

1,750+

Customers

$50,000,000+

Revenues FY2019

Cisco; Dell; HPE; HP Inc; Oracle; VMware

Strategic Alliances

IT

System Integrator

ISO 9001:2015

Quality Certification

Egypt; UAE; France; Australia

5 Worldwide Offices

CORPORATE STRUCTURE

ACT Corporate Presentation FY2020

PURPOSE

ACT is amongst the first true believers of Information

Technology in Egypt.

This remains to be our manifesto for progression and

the essence of our strategy.

We exist to unleash possibilities to our customers

through technology solutions and services.

ACT Corporate Presentation FY2020

PURPOSE

Our Vision

– The first-choice technology partner for the industries we

operate in.

Our Promise

– Deliver the right IT solutions and services to our clients to

enable them to achieve their business goals effectively and

efficiently.

ACT Corporate Presentation FY2020

TIMELINE

1988 1994 1997 1999 2001 20051990 2000

2014

Riyadh, SA

Doha, Qatar

2016

MIDDLE EAST HUB

Dubai, UAE

2018

Paris, France

2008 2010 2012 2015 2017

2002

ACT Corporate Presentation FY2020

2019

TIMELINE

1988

ACT Corporate Presentation FY2020

QUALITY MANAGEMENT

• ACT is committed to provide high quality products, services and

integrated solutions that are safe, effective and applicable with

statutory and regulatory requirements.

• ACT deploys Business Continuity Management measures on

operational and management practices to promote a culture of

resilience and ensure acceptable level of delivery of key services to

its customers.

• ACT operates through project management standards such as PMP,

Six Sigma, and PRINCE2.

ACT Corporate Presentation FY2020

TEAM STRUCTURE

Technology

Operations

Enterprise

Commercial

Hospitality

Commercial

Hospitality

Services

Corporate

Finance

Corporate

Governance

Corporate

Strategy

Corporate

Marketing

Corporate

Human Capital

ACT Corporate Presentation FY2020

RESOURCES CAPABILITIES

450+Employees Certified Engineers

ACT Corporate Presentation FY2020

SOLUTIONS PORTFOLIO

ACT Corporate Presentation FY2020

Business Applications

Digital Transformation Solutions

Information Technology Systems

Data Center Solutions

Extra Low Voltage Systems

Structured Cabling Systems

SERVICES PORTFOLIO

ACT Corporate Presentation FY2020

Planning and Design

Consultation

Services

Implementation and Installation

Training

Services

Support and Warranty

Service Level Agreements (SLAs)

Managed Services

Outsourcing Services

Project Management

SERVICES PORTFOLIO

ACT Corporate Presentation FY2020

Configuration

Troubleshooting

On-Premise and/or Remote Support

8x5 NBD Support

The most cost effective service level

which provides 8 hours a day

across 5 days a week fault reporting

where hardware replacement is on

the Next Business Day (NBD) after

fault diagnosis.

24x7 Support

Advanced replacement parts on a

4-hour response basis 24 hours per

day, and 7 days a week, including

technology vendors observed

holidays

CTR

This service indicates that there is a

Call-To-Repair committed repair

SLA for a specific time not justa

regular response.

STRUCTURED CABLING

ACT Corporate Presentation FY2020

• We deliver cabling and connectivity products that integrate voice, data,

video, and various management systems over one converged IP Local

Area Network designed, installed, and tested as per TIA/EIA standards.

• The system comprises horizontal and backbone solutions composed of

different copper and fiber cables types and categories.

SYSTEMS

Passive Infrastructure Fiber Optics Systems

EXTRA LOW VOLTAGE

ACT Corporate Presentation FY2020

• We deliver integrated and seamlessly inter-operable systems, sharing

the same structured cabling infrastructure based on open standards and

customizable to every business needs.

SYSTEMS

Light Current Solutions ELV Security Solutions

DATA CENTER

ACT Solutions & Services Catalog FY2020

• We deliver a wide range of efficient and reliable data center infrastructure

solutions that can be combined, from site and IT infrastructure to private

cloud data centers and service models such as ITaaS (IT as a Service) and

DCaaS (Data Centre as a Service).

SOLUTIONS

Enclosures &

Accessories

Power Distribution

& Power Backup

Alarm and

MonitoringIT Cooling

Fire Detection and

Suppression

Data Center

Containers

Data Center

SecurityMicro Data Center

INFORMATION TECHNOLOGY

ACT Corporate Presentation FY2020

• We offer complex network, software, hardware resources and services

required for the existence, operation and management of any enterprise’s IT

environment.

SYSTEMS

Endpoint Devices & Systems

Converged

Infrastructure

Compute Software

Hyper-Converged

Infrastructure

Servers & Systems

Data Storage

Networking & Connectivity

DIGITAL TRANSFORMATION

ACT Corporate Presentation FY2020

• We put smart to work. Although that technology today is smart, you have

to know how to apply it, train it, trust it, and make it secure.

• We support you to unlock the power of data with Cloud, AI and IoT to

improve software and systems engineering, and advance your digital

transformation.

SOLUTIONS

Cloud &

Virtualization

Internet of Things

( IoT )

Industry

4.0

Data

Security

Artificial

Intelligence ( AI )Big Data

Application

Performance Management

BUSINESS APPLICATIONS

ACT Corporate Presentation FY2020

• To advance, you need to put innovation at the heart of your applications,

but finding a practical path to doing so is not an easy task.

• Our approach to application services helps you to reinvent your enterprise

application portfolio, making use of emerging technology and building with

speed and agility to enable you to meet business needs.

APPLICATIONS

Human

Resource

Management

Financial

Management

Enterprise

Resource

Planning

Performance

Management

Hospitality

Management

TARGET INDUSTRIES

Aviation Banking Education Defense Government Healthcare

Hospitality Manufacturing Oil & Gas Technology TransportationReal Estate

ACT Corporate Presentation FY2020

FOOTPRINT

750+ Enterprise Clients

1000+ Hospitality Clients

1,750+ Clients in Egypt

ACT Corporate Presentation FY2020

FOOTPRINT

1,000 Projects + in rest of the Middle East, Europe,

Africa and Asia

ACT Corporate Presentation FY2020

CUSTOMER EXPERIENCE

Customer Value

Management

Customer Insights

Customer Experience

Customer Care

• ACT aims to deliver an

unmatched customer

experience to achieve genuine

customer satisfaction.

• 24/7 Service Desk

• Short Number: 19488

• 25+ support agents well

equipped to provide the

necessary activity to manage

our customers.

ACT Corporate Presentation FY2020

BUSINESS PARTNERS

ACT Corporate Presentation FY2020

ENTERPRISE CUSTOMERS

ACT Corporate Presentation FY2020

GOVERNMENT CUSTOMERS

MINISTRIES

AviationCommunication and

Information TechnologyEducation

Electricity Foreign Affairs Interior

Investment and

International CooperationState for Administrative Development Trade & Industry

ACT Corporate Presentation FY2020

DEFENSE CUSTOMERS

SECURITY & DEFENSE

Armed Forces Engineering Authority General Intelligence Directorate

Ministry of Defense and Military Production Military Intelligence and Reconnaissance Administration

ACT Corporate Presentation FY2020

HOTEL CUSTOMERS

ACT Corporate Presentation FY2020

F&B CUSTOMERS

ACT Corporate Presentation FY2020

CUSTOMER EXPERIENCE

ACT Corporate Presentation FY2020

LET’S GET IN TOUCH

Contact Us

Contact Center 19488 for Sales | Technical Support | General Enquiries

Sales sales@act.eg

Customer customer.experience@act.eg

Address

Headquarters KM28 Cairo Alex Road, Building #B92-A13, Smart Village, Giza, Egypt

Middle East Office Dubai Outsource City, Building #7, Dubai, UAE

Europe Office 25 Place De La Madeleine, 75008, Paris, France

Australia Office Suite 42 23 Narabang Way, BELROSE NSW 2085, Australia

Digital Platforms

Website www.act.eg

LinkedIn Advanced Computer Technology (ACT)

Facebook Advanced Computer Technology (ACT)

ACT Corporate Presentation FY2020